Ratings based on 45 Verified Reviews

4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from richmond, michigan

Nice place, good location

Posted May 9, 2015
Pros: Size of room. Comfort of bed.
Cons: My son would've enjoyed an indoor pool. The bathroom was very spacious, but I like when the sink and vanity area are separate from the shower/toilet.
Location: We didn't really have time to do much but there were plenty of restaurants nearby
We were in town to help my son move and needed a place for just one night. There was plenty of room for us. Although we didn't use it, the full kitchen was a nice bonus. There was a lot of room for clothes and luggage and the large desk would be nice for someone on a business trip. The free breakfast was very good also.
Comment from Hotel Management
May 12, 2015 by David Vint, Hotel Management
Dear Guest, Thank you so much taking the time to review our hotel, we're so glad you enjoyed it! Let us know if we can help you again in the fall! Enjoy the summer! :)
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Posted May 4, 2015
Nice little room with kitchen. Didn't spend much time in room but seems like a good deal for the price.
Comment from Hotel Management
May 8, 2015 by David V, Hotel Management
Dear Guest, Thank you for taking the time to fill out a survey! We're so glad you enjoyed our hotel, call us the next time you're in the area!
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 26, 2015
Great place for a longer stay. Great staff! Walking distance to multiple restaurants.
Comment from Hotel Management
May 8, 2015 by David V, Hotel Management
Dear Anonymous, Thank you for staying at TownePlace! We're specifically designed to do extended stay amazing, we're so glad you got to experience it! If we can be of service again in the future, just let us know.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 19, 2015
Great Staff!! Nice rooms. Very spacious and full mini kitchens has what was needed for our stay.
Comment from Hotel Management
Apr 30, 2015 by David Vint, Hotel Management
Thank you for taking the time to give us your feedback! We're so glad you enjoyed our hotel, just let us know if we can be of service again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Close and comfortable

Posted Mar 30, 2015
Pros: Breakfast area well stocked, very clean. Staff very pleasant and helpful.
Location: Close to Indiana University and Interstate. Several food choices nearby (ie. McDonalds, Texas Roadhouse, Olive Garden); most within walking distance.
Overall room clean, some previous water damage to the linoleum in the kitchen area. Breakfast area well stocked, very clean. Staff very pleasant and helpful.
Comment from Hotel Management
Apr 2, 2015 by David Vint - General Manager, Hotel Management
Kim, thanks for taking the time to give us some feedback! So glad you enjoyed our hotel! We're sorry about the flooring in the kitchen area though, we've begun repairing this right away! See you the next time you're in Bloomington!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy stay

Posted Nov 26, 2014
Very comfy stay. Walls thin, snorer next room all night. Basically clean with "fuzz" around the edges that was there for a while. Nice for single or couple kitchen equipped, sofa, chair, Queen bed. Excellent staff help w good attitudes.
Comment from Hotel Management
May 23, 2015 by Stacey Knauer, Hotel Management
Wow! Thanks for your review. We're glad that you enjoyed your experience here, minus a snorer. We try and be the best in staff service. We look forward to seeing you again soon! Sincerely, Stacey Knauer TownePlace Suites Marriott Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Thin walls

Posted Nov 2, 2014
The only downfall with this hotel were the thin walls! We could hear everything in the next room, it was like they were in the same room as us! Everything about the hotel was excellent except this! I would suggest not putting people next door to one another if there is room because of this. We could hear every cough and sneeze! We have never experienced this before in a hotel....
Comment from Hotel Management
May 9, 2015 by Stacey Knauer, Hotel Management
Thanks for your review! It's always good to see guest responses so we know what we need to work on in order to continue providing great service! We're glad that you enjoyed your stay. We also appreciate you bringing some property issues to our attention! We look forward to serving you again soon and, in the meantime, happy travelling! Sincerely, Stacey Knauer Operations Manager TownePlace Suites Marriott Bloomington, IN
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Location!!!!

Posted Oct 17, 2014
Pros: Location Location Location!!!!!!! Was around many nice food spots and shopping.
Cons: The cleanliness and décor.
Location: Restaurants, shopping center, and movie theatre.
I booked this hotel for business and the location was great. Staff was very nice, but the hotel could use a little bit of updating and the breakfast was not up to standards. Overall it was OK.
Comment from Hotel Management
May 23, 2015 by Stacey Knauer, Hotel Management
Thanks for your review! We've made some changes to our breakfast since your last visit and we're rolling out a completely new breakfast this June! We invite you to come check it out. Hope to see you soon! Sincerely, Stacey Knauer TownePlace Suites Marriott Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Campus

Posted Sep 8, 2014
Pros: Loved the bed, loved the breakfast, loved the staff!
Cons: Attention to security and the fitness room window. Add more equipment or options to the weight room - weights, balls, etc.
We spent the night before a CrossFit competition. We didn't arrive until 10pm. The check in staff was sincerely friendly and made checking in a good experience. We checked out the fitness room and realized how small and unequipped it was - only 2 treadmills and an elliptical. We also saw that the pool deck / fitness room window was open which could allow unauthorized folks to enter the facility. We closed and locked it, and unfortunately forgot to tell anyone until just now. :-( Our room was great! We tried to figure out how we could take the bed with us because it was so comfortable! The room was clean and neat and the little kitchenette would be very useful if we were to stay longer. We were pleasantly surprised by all of the healthy options for breakfast! Thank you! Overall it was a great experience and if we return to Bloomington, we'd certainly consider staying here again.
Comment from Hotel Management
Mar 14, 2015 by Stacey Knauer, Hotel Management
Dear Valued Guest, Thank you for your feedback. Our hotel is committed to provide you with the best experience while staying with us as possible. We truly apologize about the window being open in our GetFit room, and have addressed this with our staff to ensure it is checked daily. We are delighted you were able to enjoy our breakfast and friendly service! Also, next time you visit please let us know that you would like to use our complimentary service with our local recreational sports center which is 2 miles away from the hotel. We look forward to your return visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from A.

Nice staff

Posted Aug 24, 2014
The staff did a great job accommatung our requests.
Comment from Hotel Management
Feb 28, 2015 by Stacey Knauer, Hotel Management
Minnie, We're glad you enjoyed your stay with us and found the staff to be helpful ! We always enjoy reading guest reviews because they let us know what we need to work on . We look forward to serving you again in the future! Sincerely, Stacey Knauer