Ratings based on 168 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect having separate bedrooms/mother and son

Posted Apr 3, 2017
Pros: The option of a 2-bedroom suite is what got me in the door.
Cons: The walls, I guess. LOL - no clue how. Or, if you are going to book folks in the suites, you'll just have to leave the rooms surrounding them empty.
Location: Downtown Bloomington/IU is very cool.
Everything was great in Room 217 except for the paper thin wall between my bedroom and the bedroom next door and upstairs. I needed quiet, so had no radio or tv on in my room so unfortunately, I could hear the tv and every word spoken by the guest on her phone, I heard her heating food in her microwave oven and I heard her very slight, lady-like snoring. I also heard walking around and tv in the room directly above. Not sure there's anything you can do about that. It's the walls. Too thin I guess. But, if I were to stay in Room 217 again, I would insist nobody was in the room next door!
Comment from Hotel Management
Apr 12, 2017 by Zach, Hotel Management
Thank you for taking the opportunity to review our property. We appreciate the feedback and we are sorry about the noise during your stay.
4 out of 5
by Anne

Posted Feb 13, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to review our hotel we hope you will return when your travels bring you back to bloomington.
5 out of 5
Recommended
for Everyone
by A verified traveler

great value --- 2 bedrooms

Posted Jan 17, 2017 on Orbitz
Pros: location, price, size
Cons: nothing
Location: close to 37... and close to shopping and food. IU within 5 minutes
clean, friendly staff. good parking. quiet rooms. had everything we needed
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Posted Oct 24, 2016
Pros: The staff was very friendly and helpful. Room was spacious - it was nice to have two rooms in addition to a small living space.
Cons: It's not as close to the IU campus as I would have liked, but that;s not really the fault of the hotel!
Location: Visit IU - it's beautiful!
Comment from Hotel Management
Oct 31, 2016 by Zachary R., Hotel Management
Thank you for your recent review of our property we hope you will return soon.
1 out of 5
by A verified traveler

Posted Oct 18, 2016 on Hotels
I paid for my room through Hotels.comy. when I arrived, I was charged again for the night. When I told them about this they said it will be taken care of by morning. Well 7 days later not even a call from the hotel even though they assured me they would call back. Horrible service.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
We are very sorry about the difficulties you faced at our property. I assure you this is not indicative of our standards as a hotel or the Marriott franchises.
3 out of 5
by A verified traveler

Had black hairs in the shower and noisy air condit

Posted Sep 28, 2016 on Hotels
Good stay except black hairs in the shower and a noisy aa
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
I apologize for your unsatisfactory stay. I have addressed the issues regarding your room with my housekeeping staff to ensure this is not a reoccurring incident. We pride ourselves in our ability to make our guests feel at home during their travels and we didn't make you feel valued. Please feel free to contact me at the property should you have any questions or concerns.
5 out of 5
by Mark

This traveler left a rating score only Posted Jun 26, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
4 out of 5
by Julia from De Pere, WI

Great Staff

Posted Apr 3, 2016 on Hotels
we reserved a night on our drive home from Florida - found out we needed significant brake work. Although the hotel was filled for the following night, the front office and management staff made us feel comfortable waiting in the lobby and keeping our bags behind the desk for us. They were very helpful in providing coupons for meals at restaurants we could walk to. Very nice staff
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for the great comments about our property. We hope to have you back as our guests in the future should your travels bring you back to Bloomington.
5 out of 5
by Kate from Milwaukee

Perfect

Posted Mar 30, 2016 on Hotels
Fabulous staff. Treated us so well when there was a delay. Clean, comfortable, great set up for our family.
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Thank you for the great comments about our property. We hope to have you back as our guests in the future should your travels bring you back to Bloomington.