Ratings based on 1,717 Verified Reviews

3.7 out of 5
79% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Convenient location

Posted Jan 11, 2018
Pros: Overall is still a good experience staying at Generator hostel. Some nice bookshops are around the area and Waitrose.
Cons: Each bunk bed should have plug points, headlights and curtains.
Location: It's nearer to Russell square stations and easily access to many tourist sites by bus too. There're some nice book stores nearby too.
It's in fact nearer to Russell square than King Cross's station. It's a big hostel with nice buffet breakfast and bar at night. The room is spacious yet the plugs are far away from each bed and there's no headlight for each bed. The shower rooms were not well designed as the other hostel which you could separate your clothes and prevent them from getting wet; it's often too wet and slippery too! But it has two hairdryers! I was happy to see the hairdryers. :)
Comment from Hotel Management
Jan 20, 2018 by The Reeption Team, Hotel Management
Dear Wen, Thank you for sharing your experience. We hope we can welcome you again soon, Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, LA-USA

Nice Hostel

Posted Jan 4, 2018
Pros: Bar, food, close to transportation
Cons: Room was a bit stuffy at times
Location: Bars, Theatres, Resturant, etc
Affordable and we'll maintained. I was able to enjoy my stay.
Comment from Hotel Management
Jan 5, 2018 by The Reception Team, Hotel Management
Dear Whitney, Thank you for your review! I'm happy to read that you enjoyed your stay with us! See you again hopefully! Warm Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

good

Posted Dec 29, 2017
so comfortable as price :D cool facilities and modern interior. bates were horrible. but except for it, this is affordable fancy hostels.
Comment from Hotel Management
Dec 30, 2017 by GenLondon, Hotel Management
Dear guest, Thank you for taking the time to share your thoughts with us, we hope we can see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Truro, UK

Best hostel ever

Posted Dec 22, 2017
Great room good food breakfast is awesome. However - reception tried to charge me for the room when it was prepaid! Also the showers ended up ankle deep in water when all four were being used!
Comment from Hotel Management
Dec 24, 2017 by The Reception Team, Hotel Management
Hello Peter, Thank you for taking the time to review our hostel! We really value your comments about our guests. Regards,
4 out of 5
Recommended
for Students
by A verified traveler

Posted Dec 22, 2017
Toilets are constantly cleaned, rooms as well. Great place for young people who wants to hang out with other travelers!
Comment from Hotel Management
Dec 22, 2017 by Gemma, Hotel Management
Hello, Thank you for taking the time to leave us a review. We are glad you were happy with our cleanliness and awesome atmosphere. We hope to see you again soon, Kind Regards
2 out of 5
by A verified traveler

Posted Dec 21, 2017
Very average room, smelt like feet and damp carpet
Comment from Hotel Management
Dec 24, 2017 by The Reception Team, Hotel Management
Thank you for your review and I am sorry to hear that you were not happy with the housekeeping of your room. We would have been more than happy to change your accommodation. Next time you visit us, please mention this to our reception team who would make our housekeeping team aware of your requirements. I hope you take advantage of these services the next time you visit our hostel and I hope you visit Generator again on your travels. Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
It was interested and nice. Bed weren't made. . And the bed sounded a lot
Comment from Hotel Management
Dec 10, 2017 by London generator, Hotel Management
Hey there thank you for the feedback! we take on board all your comments and are striving to get 10 out 10 for all our guests. We are glad you enjoyed your stay and hope to see you soon :) kind regards Generator Hostel
5 out of 5
Recommended
for Everyone
by A verified traveler from malta

Amazing party hostel

Posted Dec 8, 2017
Great location. Really cheap. Really Friendly young staff! Been staying for 6 years now and I’ve seen major improvements everytime!! :) even food is excellent
Comment from Hotel Management
Dec 10, 2017 by generator hostels, Hotel Management
Hey there thank you for the feedback! we take on board all your comments and are striving to get 10 out 10 for all our guests. We are glad you enjoyed your stay and hope to see you soon :) kind regards Generator Hostel
2 out of 5
by A verified traveler

too noisy!

Posted Nov 26, 2017
too noisy! Staff were attentive,,,however noise level is way too much for overall comfort at night.
Comment from Hotel Management
Nov 28, 2017 by Gen, Hotel Management
Thank you for taking the time to reply. We are sorry to hear the noise was too much, we have a 24hr reception for any issues that arise. Kind Regards.
2 out of 5
by A verified traveler

too noisy at night!

Posted Nov 25, 2017
too noisy at night! Find a better place than this!
Comment from Hotel Management
Nov 29, 2017 by jess, Hotel Management
Dear guest, thank you for taking the time to give us a feedback. This is an hostel, so obviously full of young noisy people. Next time try to ask in reception for a quiet room and we will be happy to allocate you to an higher floor. Regards