Ratings based on 818 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Just off 71, close to mall and many restaurants

Posted Dec 16, 2017
Came for a college visit to Xavier University. This hotel is so close....just north of the university. Hotel is close to mall and great restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati/Blue Ash, Ohio

Very nice hotel

Posted Nov 28, 2017
I booked this hotel by accident. Thinking I was booking my stay at a different Wingate in the area. I didn't know what to expect but was pleasantly surprised with the professional staff and nice accommodations. I think I just accepted what I thought was normal from my many stays at the other hotel. Now, I know that for the same price I can get a better experience. They did an excellent job at cleaning up while I was out and made sure not to touch my personal items. It just felt better overall at this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
quiet and close to interstate. liked breakfast and comfy pillows
Comment from Hotel Management
Nov 28, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Midwest

Nice stay

Posted Nov 26, 2017
Only stayed overnight. Did not use the pool nor did I eat breakfast but the room itself was perfectly comfortable. Very clean. Bathroom perfectly situated away from sleeping area. Bed was very nice. I would have preferred king size pillows versus those 12x12 square foamy pillows. Air conditioning was good. I prefer a cold room when I sleep and it kept up with my demand. Hotel was quiet. Check in was pleasant and quick. Safe area with everything nearby but not too close to be noisy or congested. A nice experience. Would stay again.
Comment from Hotel Management
Nov 28, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Housekeeping

Posted Nov 14, 2017
Pros: cleanliness
The cleaning staff did an excellent job, before we got there and while we we there.
Comment from Hotel Management
Nov 28, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again.

Posted Nov 6, 2017
Pros: Clean. Quiet. Bed was comfortable.
Room was clean and bed comfortable. Staff was efficient and friendly. Only complaint is the heating/ac unit was difficult to regulate temp inside room.
Comment from Hotel Management
Nov 13, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Families
by A verified traveler

Above & Beyond

Posted Nov 5, 2017
My son had outpatient surgery at UC which is why were in the area. From the first phone call through the entire stay, the staff went above and beyond to help us - help with a wheelchair, help getting him to the room and settled in, help with our luggage, help with breakfast and just thoughtful overall. And although we didn't need it, they offered to extend our check out time. Thank you!
Comment from Hotel Management
Nov 13, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nice hotel

Posted Oct 27, 2017
Staff was nice. Room was comfortable and clean, actually everything was nice except the lights in the bathroom have a sensor and go out after a while which I leave the light on at night so I can see when I get up during the night so that was a little annoying. But overall good and breakfast was decent as well. I would stay there again.
Comment from Hotel Management
Nov 13, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 23, 2017
We enjoyed our 3 night stay. The hotel was clean and well kept. It's location was conveniently located to restaurants and expressways. Access to downtown Cincinnati was easy. I would definitely recommend and stay again.
Comment from Hotel Management
Nov 13, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Oct 22, 2017
Pros: I liked the room and the food and beverage nights.
Cons: The hot tub was not hot at all, it was warm.
Location: We were passing through.
The room was comfortable. They have complimentary food and beverages during certain nights. When we arrived they had pizza and cookies which was perfect because we didn't need to find a place to eat and could relax after our long drive.
Comment from Hotel Management
Nov 13, 2017 by Sherri Walker, Hotel Management
Thanks for staying with us. We appreciate your feedback!