Very clean, looks nice, a few issues
Posted Mar 20, 2016
Recently renovated rooms look great, nice modern furniture, fixtures, colours etc. Except the ceiling is a stark contrast as it looks like a mess of patchwork drywall/mud/paint/stucco. There was a banging sound all night long that I think was plumbing pipes, made it nard to get to sleep & kept waking us up throughout the night. Also, despite the non-smoking room sign, there was a lingering smoked in smell that was difficult to overcome. Fix those 3 items and I would rate it a 5 for facilities condition.
Staff was helpful with a special request. Overall it was pretty decent but had to rate it a 3 because of a poor sleep, which is the main reason to be in a hotel!
Comment from Hotel Management
Jun 27, 2016 by Judi, Hotel Management
Thank you for your feedback. Ceiling has been fixed and the room has been cleaned up from the smoke.
unfortunally the pipes are in the walls, that is harder to fix, but we are working on it.