Ratings based on 566 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Blue Springs,MO

Nice

Posted Jan 15, 2018
A nice place to stay.and we enjoyed the hot tub and pool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Red Oak,IowaH

Hotel

Posted Jan 2, 2018
Pros: it was close to our family.
It was very nice. The staff was very helpful!!!!! WE will stay at this hotel again when we come to the Kansa City area.
Comment from Hotel Management
Jan 3, 2018 by Manager, Hotel Management
It is so wonderful to see that we were able to provide you with a superior level of service and accomodations. We would love to see you back on your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from veradale wa

Great value

Posted Dec 31, 2017
Convenient location close to I 70. Great pool and hot tub, room was nice and spacious.
Comment from Hotel Management
Jan 1, 2018 by Manager, Hotel Management
It means so much to have earned your business. We appreciate the feedback regarding our location and room. Your feedback will help us to grow and evolve and I thank you again for taking the time to rate your experience.
3 out of 5
Recommended
for Everyone
by A verified traveler from USA

Hotel facility

Posted Dec 25, 2017
Needed deicer on hotel sidewalk and parking lot. Hotel desk clerk when i checking in seemed very shy. I didn't get a hello, just a almost silent business transaction and only necessary words spoken. I can tell he meant nothing by it because he was still very respectful but strictly business, I just didn't feel welcomed. I'm just use to "hello welcome to quality inn how was your trip coming here, enjoy your stay. My experience wasnt bad and would still recommend. I also seen two strands of hair on ice bucket top inside room.
Comment from Hotel Management
Dec 31, 2017 by Manager, Hotel Management
I appreciate that you've taken the time to bring this to our attention. We truly value the feedback regarding our parking and room. It is so valuable to have your feedback brought to our attention and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Pleasant stay. Friendly, helpful staff. Convenient location: close to interstate, restaurants and gas station.
Comment from Hotel Management
Dec 20, 2017 by Manager, Hotel Management
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We look forward to utilizing your comments regarding our staff and location. I do hope you'll return so that we can surpass your expectations of service and accommodations.
2 out of 5
by A verified traveler from Seattle, WA

It'll do in a pinch but the room isn't clean.

Posted Dec 13, 2017
Exactly what the title says. The room has an ironing board that is ripped up and heavily stained. The soap dish hadn't been cleaned. The tray that the ice bucket was on was dirty. Weird smell. But it does feel safe so there's that.
Comment from Hotel Management
Dec 15, 2017 by Manager, Hotel Management
Thank you for sharing this honest review and feeback about our room. Guest comments help us to recognize our strengths and improve upon our weaknesses. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Posted Oct 31, 2017
Nice place for the price. Breakfast was good.....eggs, sausage, biscuits, gravy, cold cereal, juice, coffee, danish. Bed comfortable.
Comment from Hotel Management
Nov 1, 2017 by Manager, Hotel Management
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We look forward to utilizing your comments regarding our bed and breakfast. Please do consider us again on your next visit to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff were all wonderful!

Posted Oct 25, 2017
Pros: Breakfast was very good! The large TV in our room was great! The bed was super comfortable.
Cons: An easy chair in the room would have been a nice addition.
Location: Location was fantastic! Close to everything!
We can't say enough about Mark at the front desk! He was wonderfully polite, friendly and professional. All other staff members were awesome too. Really enjoyed the large TV in our room and the comfortable king size bed. An easy chair would have been a nice addition.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us and we value your comments about our staff and bed. Through guest feedback like yours, we are better able to improve guest experience for future visitors.
3 out of 5
by A verified traveler from Eastlake, OH

In town for NASCAR in Kansas City

Posted Oct 24, 2017
The bed was clean and comfortable. The sink, shower and toilet were clean. The room (carpet) however had an animal odor to it and the pool area was much smaller than expected. The rims of the pool and hot tub were dirty.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed and area. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Osage Beach, MO

Great hotel for a family

Posted Oct 24, 2017
The hotel was clean, the rooms were large, the breakfast was awesome (eggs, sausage, waffles, biscuits & gravy, juices, plus the regular stuff), and there was an indoor pool & hot tub. This was the perfect hotel for my family, plus it was super close to I-70. We'll be back.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Thank you for taking the time to share. We appreciate your feedback regarding our breakfast and pool. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.