Ratings based on 125 Verified Reviews

2.9 out of 5
50% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Bedford VA

Will do when the budget is tight

Posted Oct 27, 2017
Pros: The Price
Cons: New Beds
Location: Excellat
Room was clean, plenty of towels and soap and shampoo. Good TV and plenty of channels. Mattress need to be replaced. Not the worst I ever slept on but far from being great! Close to all you would need.
3 out of 5
by John

OK for one night

Posted Aug 20, 2017 on Hotels
Definitely two star at best......breakfast a joke....packaged danish or toast...tea or coffee.....no OJ....but Tudor biscuit restaurant across the street for breakfast....room ok and clean/ inexpensive and fine for one nights stay....
5 out of 5
by Nina

This traveler left a rating score only Posted Aug 11, 2017 on Hotels
3 out of 5
by Tammy

This traveler left a rating score only Posted Aug 5, 2017 on Hotels
4 out of 5
by Diijon

Giod

Posted Jul 7, 2017 on Hotels
Room was clean clerk was not very informative
2 out of 5
by hilaria

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
3 out of 5
by robert

family visit

Posted Apr 28, 2017 on Hotels
dangerous steps and no coffee pot in rooms
Comment from Hotel Management
May 6, 2017 by surendra, Hotel Management
thank you for your time to review the property.
4 out of 5
by Theo

Posted Apr 18, 2017 on Hotels
unit is dated and needs some repairs.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
2 out of 5
by A verified traveler

hoytel is not on par with the town

Posted Nov 10, 2016 on Hotels
The town of Bluefield is so cozy, beautiful and truly lovely local residents. The hotel i could not recommend.
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, surendra GM EConoLodge near Bluefield college