Ratings based on 227 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

Tiki bar

Posted May 22, 2017
Comfy clean room and bed. Not much on room placement this time due to dinging of elevator and loud a/c from roof below. But, liked being on the fourth floor. Great staff. Good service. Loved the access to the restaurant and tiki bar. Liked the frog sounds from the lily pond/lake at the bar. Would definitely stay again.
4 out of 5
by Jim

This traveler left a rating score only Posted Apr 29, 2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel staff needs work

Posted Apr 19, 2017
Staff put us in a noisy room when we called and ask for a quiet one. Brought wrong sheets twice for sofa bed. Maids knocked at 6 am to clean room.
5 out of 5
by Theresa

This traveler left a rating score only Posted Apr 18, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to downtown Bluffton

Posted Apr 18, 2017
Needed a place to stay for one night because we had a VRBO in HHI on Saturday. Never been to Bluffton before. This hotel was perfect. Clean room courteous staff and really affordable. Definitely recommend to stay here!
3 out of 5
by A verified traveler

Children's safety not a priority

Posted Apr 15, 2017
All high chairs in the breakfast lounge had broken straps. This made it extremely difficult to eat breakfast with our 15 month old, because we had to literally keep one hand on him at all times to prevent him from falling out. The hotel staff said they were aware of the situation and apologized but made no attempts to correct or provide alternative solution. The GM, emailed an apology and said she was unaware, but at least 2 different front desk staff associates were aware that the chairs were unsafe.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Excellent hotel, I keep going here ................. here ..........here ..........here ..........here ..........
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
4 out of 5
by Stephen

Good value

Posted Apr 9, 2017 on Hotels
Good location, and good breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from Lawrenceville, NJ

Nice Hotel, close to family in Bluffton, and beach

Posted Mar 29, 2017
Pros: The rooms and the hotel was clean, the staff was accommodating, very pleasant and friendly, the breakfast was very good for being included with room
Location: It was close to the beach and shopping
Hotel and room very clean, breakfast was quick and good, and the staff was very pleasant and professional