Ratings based on 190 Verified Reviews

4.4 out of 5
87% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Sydney, Australia

Decent 3 star hotel in great location

Posted Jul 10, 2017
Great location hotel in need of a update. Old and cramped. Air-conditioning broke three times but the room was nice and large. Expected replenished amenities daily but had to call and ask for new soap every day. Room cleaning was not good. Food overpriced and small. Pool old but fine. Breakfast was fine . Wouldn't pay such a premium for a suite that was more 3 star.
Comment from Hotel Management
Jul 14, 2017 by Andrea Orru' Resort Manager, Hotel Management
Dear Expedia member, thank you for staying with us and for sharing your experience on the social media. I am deeply apologize for the short falls experienced with our housekeeping department and air conditioning, this is not our usual level of service and I am sorry if this has caused you any inconvenience. Pricing wise, we do have competitors check with similar establishments, and we remain within the parameters needed to offer great value for the price paid, I am sorry if you consider us expensive. I am glad you have found in the nearby Fisherman's Village options suitable for you. Please feel free to email me directly, should you wish to share more feedback, I will be happy to receive them. We do hope to see you back with the chance to provide you with a more memorable stay showing you that we can do better. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco ca

Loved everything about this hotel.

Posted Jul 4, 2017
Beautiful grounds, great location, excellent service.
Comment from Hotel Management
Jul 5, 2017 by Andrea Orru’ Resort Manager , Hotel Management
Dear Expedia Member, Thank you for using our resort and we are happy that you liked our gardens as well as found our team members service excellent. We look forward to welcome you back soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Returning Customers

Posted May 23, 2017
Pros: Location, Staff, relaxed atmosphere.
Cons: nothing
Location: strolling distance to fisherman's village.
We have stayed at the Anantara previously and had a lovely time. Assistant Manager Andrea extremely helpful and professional. Very nice facilities, friendly staff, especially Cha the sommelier who was knowledable helpful and friendly. Great location, relaxing pool with fantastic views, would recommend.
Comment from Hotel Management
May 26, 2017 by Andrea Orru’ Resort Manager , Hotel Management
Dear Richard, Thank you for staying with us again, it was our pleasure having your back. We are glad you had lovely time, relax and enjoyed the view. Myself, Khun Cha and all team, look forward to see you back again very soon. Best Regards,
5 out of 5
by A verified traveler

Nice staff and excellent service

Posted May 21, 2017 on Hotels
This resort is a little bit old, aged 15 years. But the maintenance is still very good. The staff here is very nice and full of smile. Overall speaking, their service delivery is above standard. This will be the reason I will visit here next time!
Comment from Hotel Management
Jul 8, 2017 by Valued Guest, Hotel Management
Dear Traveler, Thank you for staying at our resort and for the positive review. We are happy that you have enjoye our team members service and that you will visit us again. We look forward to. Best Regards, Andrea Orru' Resort Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Tranquil stay for anniversary

Posted May 17, 2017
Pros: Lovely peaceful traditional feel. Very pretty hotel. Close to Fisherman's Village where there are lots of very good restaurants.
Cons: More attention to detail in room maintenance by housekeeping.
Location: Fisherman's village with lots of restaurants. Highly recommend Nirvana - food was excellent and reasonably priced.
Spent a lovely 4 nights here. Staff are delightful and always eager to please. Upgraded to garden view suite which was nice, but a couple of housekeeping and maintenance issues prevent a 5 star rating. These were small issues, but as advertised as a 5 star hotel, they did let it down. We felt housekeeping were not paying attention to things as much as they should have.
Comment from Hotel Management
May 24, 2017 by Andrea Orru’ Resort Manager, Hotel Management
Dear Sharon, Thank you for staying with us and for sharing your feedback. I am glad you have found the resort to be peaceful and well located as well as the team members to be delightful. However, I am sorry if we have let you down on lack of attention within our Housekeeping and Engineering department. My apologies on this and will definitely look into it. We hope to see you again and ensure a better stay next time. Best Regards,
4 out of 5
by celia

gateway

Posted May 16, 2017 on Hotels
wonderful
Comment from Hotel Management
Jul 8, 2017 by Valued Guest, Hotel Management
Dear Celia, Thank you for staying with us and for shatring your wonderful experience. We look forward to see you back one day soon. Best Regards, Andrea Orru' Resort Manager
2 out of 5
by A verified traveler from Singapore

Never recommending this hotel

Posted May 3, 2017
Our overall experience at the Anantara Bophut was very disappointing. Rooms were not well maintained. Overall cleanliness was bad including bathroom. The balcony even though it was a non-smoking room had flower pots that had lots of cigarette buds (over 20 buds in them). Staff at hotel although not all had bad attitude.
Comment from Hotel Management
May 7, 2017 by Andrea Orru’ Resort Manager, Hotel Management
Dear Shee, Thank you for staying with us and for sharing your feedback. I am very sorry if your experience was very disappointing, this is not our usual service standard and rest assured your comments have been shared with our teams. My sincere apologies for the shortfall experienced on the cleaning side of your room and for the attitude shown by some of our team members, this is very surprising and I am sorry if that happened. Please feel free to contact me directly should you wish to share more feedback, this is in the hope to see you back again and to show you that we can do better. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2017
Great hotel. Next to beach and the fisherman village. Short drive to big Buddha. A lot of kids that pretty much took over the pool the couple days we were there which was annoying. Of note, this is not specific to Anatara but any 4-5 star resort in Thailand everything is way way more expensive if you book anything through the hotel. From taxis, massages, ferries, day trips, whatever. For example Anatara offers cooking classes for a ridiculous amount of money. My wife found a cooking class 15 mins away for a third of the cost and we were able to cook twice as many dishes. Plus we were able to hang with a local which seemed way more authentic.Long story short great hotel to relax and hang by the beach but if you want do any activities you will save a lot of money booking outside the resort.
Comment from Hotel Management
Apr 18, 2017 by Andrea Orru’ Resort Manager, Hotel Management
Dear Expedia member, We are happy that you have enjoyed our resort and its location in front of the beach as well as being so close to Fisherman’s Village. I am sorry if you felt that the resort activities are too expensive, we do have quarterly competitor checks with similar establishments to ensure the correct value and price is on offer, indeed locally you can find cheaper alternatives, however not to be compared with five stars resorts offerings. We all look forward to see you again for another great stay. Best Regards,
3 out of 5
by A verified traveler from Z

Nice hotel but will not return.

Posted Apr 12, 2017
Missing 5 stars services. Prices are VERY high. Disappointing cooking class for almost 3000 Bhat. All services are sooo expensive. They clean the room and don't put toilet paper.... they give 15% on food and beverages that applies almost nowhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

5* Hotel right on the beach

Posted Mar 26, 2017 on Lastminute
Pros: Pool & Sunbathing Facilities Close proximity to the fisherman village Located right on the beach
Cons: Dont harass guests for sales into your Anantara Vacation Club! Send them an email with all the information with 6 months to make a decision.
Location: Located right on the beach at Bo Phut and within walking distance of the fisherman's village and all the bars and restaurants on offer.
Anantara Bo Phut is a 5 star hotel located right on the beach at Bo Phut. Its within close proximity to the old fisherman's village (5 minute walk) and the fantastic array of bars, restaurants, shops and massage houses. Staff kindly collected us upon arrival at the airport and greeted us with a smile upon our arrival. From the moment we arrived to the moment we left, we were made to feel very special and thoroughly enjoyed our stay. The facilities are great, large pool overlooking the beach provides the first opportunity to take in the view over the ocean. Plenty of sun beds and bean bags to go around here! The rooms are on the small side, but I like space to move. They are decorated in a classic Thai style which provides a certain calmness to the stay. The breakfast options are very good along with restaurant and drink options. The spa is fantastic, well worth a treatment or two if you can. One word of warning - you will be called on a daily basis to attend a Vacation Club presentation. This is a sales pitch to offer you the opportunity to buy points, which you can then convert into stays at even more luxurious rooms not sold via the hotel website / travel agencies. We were woken at 6am one morning. I was really pleased. Come on Anantara, I'm on holiday and sales people are completely out of bounds. In fairness they do offer a reward for going to the presentation which you can use towards a spa massage or restaurant meal, but you will lose 2 hours or more