Ratings based on 978 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Kindest staff during IRMA

Posted Sep 15, 2017
Pros: Staff, building construction
They went overboard in caring for guests, the extra mile
5 out of 5
Recommended
for Everyone
by A verified traveler from colombia

Very nice hotel

Posted Aug 27, 2017
This is a very nice hotel. Good location and nice breakfast. Good price
Comment from Hotel Management
Sep 2, 2017 by Front desk staff, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveler from Boston

Completely Average Business Hotel

Posted Aug 24, 2017
Pros: The room was comfortable and clean.
Cons: Breakfast buffet was bland. Eggs rubbery. Couldn't believe that the hotel didn't have a corkscrew I could borrow. Just paper cups in room.
It was a decent business hotel. Nothing remarkable. Nothing really bad. Nothing really good.
Comment from Hotel Management
Sep 2, 2017 by Front desk staff, Hotel Management
We’re sorry you were unhappy with the breakfast - we’ll work hard to fix the issue. Thank you for letting us know.
5 out of 5
by Grace

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 28, 2017
Thank You for your positive review!
5 out of 5
by Jayamurali

This traveler left a rating score only Posted Jul 22, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Aug 4, 2017
Thank You for your response
5 out of 5
by Marie

Posted Jun 15, 2017 on Hotels
Loved the hotel. Enjoyed the whirlpool. Very comfortable room and pleasant and helpful staff.
Comment from Hotel Management
Jul 28, 2017
We are glad you enjoyed your stay here with us at the Fairfield Inn in Boca Raton. We hope to see you soon!
1 out of 5
by lois

Unannounced, excessive charges.

Posted Jun 15, 2017 on Hotels
We stayed here while moving. Front lobby under construction. Test parking has no security and is next to a small airport. We were not warned of pet fee or taxes on pet fee. $125! Then the guest book says the fee is $75. We paid an extra night's stay. Industrial view. If we hadn't lived in the area we'd have no idea where restaurants were. One night's soap, shampoo. For this price in a Marriot, I expected more.
Comment from Hotel Management
Jul 15, 2017
Dear Lois, We apologize for the inconvenience while staying here in our Hotel. We will next time go over with you the pet fee upfront and we will correct the issue where the pet fee is different. We apologize that the front desk did not provide you a list of our local restaurants.
5 out of 5
by Robert

Posted Jun 11, 2017 on Hotels
amazing
Comment from Hotel Management
Jun 15, 2017
Thanks for staying with us. We appreciate your feedback
5 out of 5
by Melanie

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Thanks for staying with us. We appreciate your feedback