Ratings based on 797 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from sarasota,Fl

Great staff and breakfast

Posted Oct 17, 2017
Our stay was very pleasing. Staff was very helpful and friendly, room was clean, and there were even two flat screen tv's. The breakfast had many options and was frequently restocked. Room A/C was good, bathroom was fine and had quick hot water. We didn't have any particular view on the first floor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix, AZ

Great hotel with a great location

Posted Oct 11, 2017
Very friendly staff, very clean, great breakfast, and nice location right by I-95 and just a few miles from the beach
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice!

Posted Oct 8, 2017
Comfortable. Clean. Quiet. Nicely designed room. Nice staff. Couldn't get into my room with my keys initially so the housekeeper confirmed that it was my room then let me in so I didn't have to carry all my belongings downstairs again (Thank you)! Typical breakfast (eggs, waffles, bagels cereal, bacon, yogur, etc.) - good. I-95. Would definitely recommend!
Comment from Hotel Management
Oct 13, 2017 by Chris, Hotel Management
I really appreciate the feedback regarding the safety and security piece of your visit. I am glad we were able to help you without compromising a critical component of our due diligence. We hope to see you in the near future. Warmly, - Chris Adams
4 out of 5
Recommended
for Everyone
by A verified traveler

Stay here often on business - convenient location

Posted Oct 7, 2017
Stay here often on business, good location and proximity to my office
4 out of 5
Recommended
for Everyone
by A verified traveler from Nassau, Bahamas

Nice friendly staff

Posted Oct 4, 2017
Very nice hotel. It was unfortunate that during our stay one of the elevators broke down which made getting to and from our room a bit frustrating as you had to wait on the one elevator to go all the way up and come back down before you could proceed to your room. Not to mention the times the elevator was already full and had to wait AGAIN. Hopefully it was a once in a blue moon occurrence, things happen so it was okay in my books. Really liked the other aspects of the hotel though and will be staying there in a few weeks when i return to Boca.
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
The situation involving the elevator was quite unfortunate and we regret the trouble. Everything is back to normal and hopefully we will see you in the near future once your travels bring you back to the area. Warmly, - Chris Adams
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Posted Oct 3, 2017
Pros: Everything was fine.
Springhill Suites was the perfect place to stay for our short (3 night) visit to Florida. The room was comfortable for a family of 4. Breakfast was good and the location was perfect for our needs. Best of all we had a great rate for our room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Mitchell, Al.

Total comfort

Posted Oct 3, 2017
Pros: Everything.
Cons: They're doing an excellent job.
Location: Not far at all.
This is always our choice and we are always pleased. Starts with the staff, we're always welcomed with a smile and she remembers her guest. The breakfast is always a plus. The room was very nice, clean and quiet. Thank you again for a wonderful stay, Prescod
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
Denise, Thank you so much for your kind words. We are genuinely touched with the comfort and satisfaction you experienced. Our objective is to simply present a unique experience that influences your return when the situation calls for overnight accommodations. We appreciate and value your support and will continue to hold ourselves accountable towards a quality experience. Warmly, - Chris Adams
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great Hotel

Posted Oct 2, 2017
We loved this hotel! Very clean! Awesome! Great room, very spacious!
Comment from Hotel Management
Oct 9, 2017 by Chris, Hotel Management
Hi Lilian, We sincerely appreciate your business and support. Our mission is to ensure a clean and comfortable experience. Please know that we are here to welcome you back once your travels bring you back to the area. Warmly, - Chris Adams
5 out of 5
Recommended
for Everyone
by A verified traveler

Hurricane Irma

Posted Sep 18, 2017
Client stayed during Hurricane Irma and was very well taken care of. Guests were provided frequent meals and were updated constantly. Client felt safe for entire situation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

nice for short time

Posted Sep 17, 2017
Pros: clean and convenience
Cons: breakfast
breakfast need to improve, scramble eggs not good in microwave, add omlet, fruits like pineapple, grape, mango, cherry,
Comment from Hotel Management
Sep 20, 2017 by Chris, Hotel Management
Thank you for your honest feedback regarding breakfast while a guest in the hotel. I took to heart certain improvements that you suggested to bring about a better experience. I do believe that invaluable feedback forces the team to re-look at what we do in an effort to get better. We appreciate your voice as it will create the necessary momentum and focus. Warmly, - Chris Adams