Ratings based on 740 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from D

Posted Jul 1, 2017
Breakfast terrible, hot juuces, rooms too small, staff Ok, good location and very close to different places.
5 out of 5
by Jerry L


Posted Jun 29, 2017 on Hotels
Very nice!!!
4 out of 5
by A verified traveler

Excellent comfort

Posted Jun 8, 2017
Pros: Excellent comfort
Cons: Excellent comfort
Location: Excellent comfort
Good hotel, comfortable habitations and great zone.
2 out of 5
by Carlos

missing parking

Posted Jun 3, 2017 on Hotels
cero parking. no doormen. no restaurants just a cafeteria. new but basic hotel.
4 out of 5
for Everyone
by A verified traveler from Florida

Nice enough facilities and staff.

Posted May 13, 2017
Pros: Location.
Cons: Not so much the hotel, but Hilton honors program has ,for two years running, not acknowledged two weeklong stays and a third stay in US.
Location: Close location for beach. Close enough to walled city for visits.
the facilities are fairly up to date. Cleaning staff especially pleasant. Location is good and centrally located in Bocagrande neighborhood.
4 out of 5
by Roberto

Must improve the checkin to make it faster

Posted May 12, 2017 on Hotels
Only problem was a very slow checking process. Plus not enough Air conditioner.
5 out of 5

Very Nice Hotel

Posted May 3, 2017 on Hotels
Nice and clean room. Friendly and helpful staff. Location was great. Good restaurants around it. Breakfast was good. We took taxis and the hop on/hop off bus tour to move around Cartagena.
5 out of 5
by Richard

This traveler left a rating score only Posted Mar 7, 2017 on Hotels
5 out of 5
by A verified traveler

Posted Mar 3, 2017 on Hotels
AMAZING!!!!! Great people
2 out of 5
by John

This traveler left a rating score only Posted Feb 23, 2017 on Hotels