Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
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Reviews of Hotel Capilla del Mar

4 out of 5
Hotel Capilla del Mar
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 862 reviews" "
Rating 8 - Good. 304 out of 862 reviews" "
Rating 6 - Okay. 66 out of 862 reviews" "
Rating 4 - Poor. 21 out of 862 reviews" "
Rating 2 - Terrible. 15 out of 862 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Victor H

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio y atención, el bufet extraordinario en el desayuno
Stayed 5 nights in Apr 2024
Response from JULIA ARTETA on Apr 24, 2024
Cartagena, abril 24 de 2024Estimado Victor¡Gracias por compartir su experiencia con nosotros!Nos resulta un verdadero halago conocer tan buenos detalles de su estadía con nosotros, pero, sobre todo, saber que el esfuerzo dedicado diariamente en todas las áreas del hotel, como instalaciones y servicio, entre otros, es gratamente recibida por nuestros huéspedes.Con su valioso aporte, estamos seguros que más viajeros se animarán a visitarnos en Cartagena.¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTÍNEZ.

8/10 Good

Lilian

Traveled with group, Traveled with family
Liked: Amenities
The hotel is clean and nice but there is a hotel across that never finished construction and it looks terrible and prevents the guests for a beautiful view also the beach across is not clean
Stayed 5 nights in Apr 2024
Response from JULIA ARTETA on Apr 23, 2024
Dear Lilian. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 Excellent

FLORENCIO RAMIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Apr 2024
Response from JULIA ARTETA on Apr 23, 2024
Dear Florencio.We kindly appreciate the time you took to share your comments and travel experience.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Carolina Matas de

Liked: Cleanliness, staff & service, property conditions & facilities
Place around the hotel was not nice, a lot of holes on the streets
Stayed 7 nights in Mar 2024
Response from JULIA ARTETA on Apr 23, 2024
Dear Carolina, Thank you for taking the time to share with us your experience at the Capilla del Mar hotel.Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Zejdin

Liked: Staff & service, property conditions & facilities
Everything was good just not quiet in the beach and not clean at all
Stayed 6 nights in Mar 2024
Response from HOTEL CAPILLA DEL MAR on Apr 17, 2024
Dear Zejdin. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO.

10/10 Excellent

Adaora N.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind particularly the concierge/bellmen. The property was conveniently located to the beach, restaurants, pier, etc
Stayed 2 nights in Apr 2024
Response from HOTEL CAPILLA DEL MAR on Apr 7, 2024
Dear Adaora. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is well maintained, very cortious and helpful staff, very close to the beach, great breakfast.
Stayed 7 nights in Mar 2024
Response from HOTEL CAPILLA DEL MAR on Apr 7, 2024
Dear Jose. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO.

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel service was good, clean room, confortable but there were some constructions around.
Stayed 7 nights in Mar 2024
Response from JULIA ARTETA on Mar 28, 2024
Dear Cristina. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and helpful staff. The suite was very spacious and had a beautiful view. Buffet breakfasts were very good. Comfortable beds and pillows. Some of furniture needs maintenance and the construction in front of the hotel is very noisy and they start working very early, before 7am.
Stayed 7 nights in Mar 2024
Response from JULIA ARTETA on Mar 26, 2024
Dear Raul We kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Emmanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great honestly. I don't think I was ever not greatest with a smile and as an English speaking guest sometimes it was hard to communicate but we both tried our best and took care of whatever was needed. Really more than 5 stars should be awarded. I've never felt more welcomed in a hotel honestly and I travel ALOT. Thank you Capilla!
Stayed 4 nights in Mar 2024
Response from JULIA ARTETA on Mar 26, 2024
Dear Emmanuel. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit.Cordially, JULIA A.ARTETA

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stood at this hotel from 3/9-3/12. We really enjoyed the stay! We got the suite with the ocean view, and it was spacious and clean. Staff was quick to help, and the free breakfast was pretty good. There is a lot of construction from Calle 9-13, and this hotel is on Calle 8. Just a heads up, there are a lot vendors/solicitors on the street and beach area. Definitely recommend taking a trip to Baru island, the water is much nicer and clear.
Stayed 3 nights in Mar 2024
Response from JULIA ARTETA on Mar 14, 2024
Dear GabrielWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

8/10 Good

Rose

Traveled with family and small children
Liked: Cleanliness, staff & service
I really liked the layout of our room. There were 2 bathrooms and no water problems. Really nice viewing the TV did not work though and the internet is not reliable average hotel (this review is from a 9-year old)
Response from JULIA ARTETA on Mar 11, 2024
Dear RoseWe kindly appreciate the time you took to share your comments and travel experience.We are glad to know you enjoyed our comfortable rooms.We will review the cable tv service and we will take corrective measures to prevent situations like these from happening again.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Highly recommended.
Stayed 3 nights in Mar 2024
Response from JULIA ARTETA on Mar 11, 2024
Dear Laura.We are very pleased to read your comments.Tthanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 Good

Grzegorz, North Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but very noisy location. Building is not new abut in ok shape . Very few people speak English. Breakfast is below average ( didn’t even have breakfast tea ) Rooms are spacious.
Stayed 3 nights in Mar 2024
Response from JULIA ARTETA on Mar 9, 2024
Dear Grzegorz, thank you for taking the time to share with us your experience at the Capilla del Mar hotel.I apologize for the inconveniences. Cordially yours, JULIA A. ARTETA MARTÍNEZ

6/10 Okay

Angelo

Traveled with family
Disliked: Property conditions & facilities
The hotel had construction across the street which it was not mentioned at the time of booking. The construction started early. Windows were not noise proof. Traffic noises constantly.
Stayed 3 nights in Mar 2024
Response from JULIA ARTETA on Mar 7, 2024
Dear Angelo, We kindly appreciate the time you took to share your comments and travel experience.I apologize for the inconveniences . We hope to have the opportunity to serve you again and provide you with our best service.Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Jamalia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel made arrangements from the airport. The concierge Jafeer was amazing. My suite was nice and had 2 bathrooms! The view was absolutely amazing. The service was impeccable. Only bad thing is there’s an abandoned unfinished hotel next door. Not so nice to see when you come out of the property.
Stayed 3 nights in Mar 2024
Response from JULIA ARTETA on Mar 7, 2024
Dear Jamaila. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from JULIA ARTETA on Mar 26, 2024
Dear NathalieWe greatly appreciate you rating us.Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was soooooooo nice. Right on the beach, lots of stores and restaurants in walking distance. The staff was really nice.
Stayed 1 night in Feb 2024
Response from JULIA ARTETA on Feb 20, 2024
Dear Dante.We kindly appreciate the time you took to share your comments and travel experience.We are looking forward to your next visit. Cordially, JULIA A.ARTETA

6/10 Okay

Eduardo

Traveled with partner
Liked: Cleanliness
Air conditioning didn’t work, limited breakfast choices. Room was not ready when we arrived & we had to wait until 6pm to access our room. Pool is quite small.
Stayed 4 nights in Feb 2024
Response from JULIA ARTETA on Feb 20, 2024
Dear Eduardo.We kindly appreciate the time you took to share your comments and travel experience.We will review the air conditioning and breakfast service and we will take corrective measures to prevent situations like these from happening again.We hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Maria

Stayed 5 nights in Jan 2024
Response from JULIA ARTETA on Mar 20, 2024
Cartagena, marzo 20 de 2024.Estimada María¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

6/10 Okay

Anibal

Liked: Cleanliness
Disliked: Staff & service
Stayed 6 nights in Jan 2024
Response from JULIA ARTETA on Mar 20, 2024
Cartagena, marzo 20 de 2024Estimado Anibal.¡¡Tus estrellas son muy importantes para nosotros!!Te deseamos un pronto retorno a esta, tu casa en Cartagena. En el @hotelcapilladelmar #CartagenamáscercaCordialmente,JULIA A. ARTETA MARTÍNEZ.

6/10 Okay

German

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lights in the room didn’t work properly.
Stayed 5 nights in Dec 2023
Response from HOTEL CAPILLA DEL MAR on Jan 28, 2024
Dear German We kindly appreciate the time you took to share your comments and travel experience.. We will work on the points you have shared with us. I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially, KARLA DE AVILA ACEVEDO Editar Eliminar

10/10 Excellent

Alexandre

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay at Capilla del Mar. Upon arrival, they allowed us to do an early check-in, which we greatly appreciated. We had requested a crib for our baby and it was there, as promised. The room was large, the beds were comfortable. The staff is very nice and always happy to help. Lastly, the food at the restaurant is delicious!
Stayed 2 nights in Jan 2024
Response from JULIA ARTETA on Jan 22, 2024
Dear Alexandre. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 Good

alycia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel. The breakfast was decent. They were attentive to any concerns i had. The room I was in had an issue with the sink & the shower head leaking after use. Once they couldn't resolve the issue they changed me to another room, which was much better, with no issues. I was very satisfied. The staff was friendly, helpful and spoke some English. It really helped that it was a convenient place to walk to the shops, free beaches, eateries and western union down the street. I'll definitely be returning here when I come back.
Stayed 4 nights in Jan 2024
Response from JULIA ARTETA on Jan 20, 2024
Dear Alycia.We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was conveniently located near the beach and able to taxi to el centro for 15,000 pesos ($4). The restaurant offers tasty food for affordable cost. The breakfast was between 6-10am so had lots of time to eat. The pool area was small but not crowded. Great view from the balcony.
Stayed 4 nights in Jan 2024
Response from JULIA ARTETA on Jan 20, 2024
Dear Danielle.We kindly appreciate the time you took to share your comments and travel experience.We are glad to know our teams service and the location close to all of the landmarks in the cityWe hope to have the opportunity to serve you again and provide you with our best service.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Este hotel es increíble. Todos fueron muy amables y generosos. Tenían una gran seguridad fuera del hotel que lo ayudará en un taxi y lo ayudará a salir del taxi. La zona en sí es muy segura. Mi habitación era muy espaciosa y hermosa. Definitivamente regresaré a este hotel.
Stayed 4 nights in Jan 2024
Response from JULIA ARTETA on Jan 15, 2024
Estimada Crystal, reciba un cordial saludo. Agradecemos el tiempo invertido en dejarnos saber lo grata que fue su experiencia y lo especial que fue nuestro equipo humano durante su estancia.Será un placer recibirle nuevamente en esta su casa en Cartagena.Saludos,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Janeth

Stayed 2 nights in Jan 2024
Response from JULIA ARTETA on Jan 15, 2024
Dear JanethWe greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Maria, Spring Grove

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Location is good.
Stayed 4 nights in Dec 2023
Response from JULIA ARTETA on Jan 3, 2024
Dear MaríaWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

8/10 Good

Víctor

Stayed 6 nights in Dec 2023
Response from JULIA ARTETA on Jan 19, 2024
Cartagena, enero 19 de 2024.Estimado Victor¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 Excellent

Akilah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at this hotel. The staff were helpful, kind, and willing to go above and beyond. The beds were comfy and cleaning crew did a great job keeping our room tidy. If this is your first time traveling to Cartagena please beware that there are vendors waiting outside to sell you things or taxi drivers ready to bounce, but you’ll find this all through the city. Overall we will book this hotel again
Stayed 6 nights in Dec 2023
Response from HOTEL CAPILLA DEL MAR on Dec 17, 2023
Dear Akilah. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, KARLA DE AVILA ACEVEDO

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from JULIA ARTETA on Dec 15, 2023
Cartagena, diciembre 15 de 2023Estimada Debora, le agradecemos el haber dedicado parte de su valioso tiempo para calificarnos.Será un placer atenderle nuevamente en esta su casa en Cartagena.Cordialmente,JULIA A. ARTETA MARTÍNEZ

6/10 Okay

Salomon

Traveled with family
Liked: Staff & service, property conditions & facilities
Food service slow and food not good
Stayed 4 nights in Nov 2023
Response from JULIA ARTETA on Dec 15, 2023
Dear SalomonWe greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

8/10 Good

Ollie

Liked: Cleanliness, amenities
Great location. The breakfast was extremely good. But know when it rains the street is flooded and may affect the hotel’s water. The hot water went out while I was there. By the evening it was restored. It has adjoining rooms that are separated by a door. You can hear people next door. When I checked out the staffed claimed I got room service from the restaurant next door. After they verified it wasn’t me and that their own staff made a mistake all I was given was piece of paper stating I could leave. I had to ask for a receipt to make sure I wasn’t charged for anything after I left. The experience left a very nasty taste in my mouth. I would suggest you eat/drink off the hotel premises to avoid getting falsely chared for anything.
Stayed 1 night in Nov 2023
Response from JULIA ARTETA on Nov 29, 2023
Dear Ollie, thank you for taking the time to share with us your experience at the Capilla del Mar hotel.I apologize for the inconveniences and I will personally take care to avoid in the future these circumstances. Cordially yours, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and helpful special thanks to Karla who went far out of her way many times for me, arranging a birthday surprise and and picking up medicine when I was unable.
Stayed 7 nights in Nov 2023
Response from JULIA ARTETA on Nov 23, 2023
Dear Sherry. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

8/10 Good

Tanyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from JULIA ARTETA on Nov 20, 2023
Cartagena, noviembre 20 de 2023.Estimada Tanyia¡Gracias por calificarnos!¡Esperamos recibirle en una nueva oportunidad!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice option for Bocagrande
The staff were extremely friendly and accommodating. The location is super convenient for the beach, restaurants and general life in the area. The suite was very spacious and well-appointed. The flooding in front of the entrance and wifi that cuts off every time I went in and out of the elevator were the biggest points for improvement. Breakfast could use some expansion as well but is serviceable. The suite's balcony is large and got direct sun for a decent amount of time. I felt safe staying here as a single woman.
Stayed 2 nights in Nov 2023
Response from JULIA ARTETA on Nov 8, 2023
Dear Adrienne.We kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Juvencio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location friendly staff clean facilities great pool nice view
Stayed 4 nights in Oct 2023
Response from JULIA ARTETA on Nov 3, 2023
Dear Juvencio.We kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the cleanliness of our rooms, our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from JULIA ARTETA on Oct 30, 2023
Cartagena, octubre 30 de 2023Estimada Natalia¡Gracias por calificarnos!Celebramos tu calificación y agradecemos tu preferencia por nosotros.Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 Excellent

Olga

Stayed 3 nights in Oct 2023
Response from JULIA ARTETA on Nov 11, 2023
Cartagena, noviembre 11 de 2023Estimada Olga!Gracias por calificarnos! tus estrellas significan mucho para nosotros.Gracias por elegirnos en este viaje. ¡Te esperamos en el próximo!Cordialmente,JULIA A ARTETA MARTINEZ

10/10 Excellent

Deshawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from JULIA ARTETA on Oct 31, 2023
Dear Deshawn.We greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from JULIA ARTETA on Sep 20, 2023
Dear Ana.We greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and the staff incredible
Stayed 5 nights in Aug 2023
Response from JULIA ARTETA on Sep 12, 2023
Dear Martin. We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us. We are looking forward to your next visit. Cordially, JULIA A.ARTETA

10/10 Excellent

Kelly, Lodi

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!! Amazing rooftop pool! Will diffidently come recommend!
Response from JULIA ARTETA on Sep 12, 2023
Dear Kelly.We kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed our amazing rooftop and our teams service.Cordially,JULIA A. ARTETA MARTÍNEZ

6/10 Okay

severino, PANAMA

Liked: Staff & service
3 stars no more
Stayed 8 nights in Sep 2023
Response from JULIA ARTETA on Sep 12, 2023
Dear Severino.We greatly appreciate you rating us. Thanks for sharing! Best regards, JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Aiesha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with great service. The entire staff was super friendly and helpful. It was easy to call taxis to get around the city and there are lots of restaurants and stores in the area that are walkable. Overall it was a very smooth experience and I would recommend staying here.
Stayed 2 nights in Aug 2023
Response from JULIA ARTETA on Sep 4, 2023
Dear AieshaWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed our teams service and the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is very nice. They always smile Special thank you for the guy working on the front desk his name Edgardo very help full personal I definitely recommend stay here.
Response from JULIA ARTETA on Sep 4, 2023
Dear Mandeep.We are very pleased to read your comments, thanks for letting us know how pleasant your visit was, the aspects you enjoyed the most, and the good experience lived with us.We are looking forward to your next visit.Cordially,JULIA A.ARTETA

10/10 Excellent

Diana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from JULIA ARTETA on Sep 1, 2023
Cartagena, septiembre 1 de 2023Estimada DianaCelebramos tu calificación y agradecemos tu preferencia por nosotros.Cordialmente,JULIA A. ARTETA MARTINEZ.

6/10 Okay

Oscar Bernardo

Stayed 11 nights in Aug 2023
Response from JULIA ARTETA on Sep 18, 2023
Cartagena, septiembre 18 de 2023Estimado Oscar¡Gracias por calificarnos!Será un placer recibirte nuevamente en el Hotel Capilla del Mar!!Cordialmente,JULIA A. ARTETA MARTINEZ.

10/10 Excellent

Ciprian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff!
Stayed 5 nights in Aug 2023
Response from JULIA ARTETA on Aug 28, 2023
Dear Ciprian.We kindly appreciate the time you took to share your comments and travel experience.We are glad to know you enjoyed our teams service.We are looking forward to your next visit.Cordially,JULIA A. ARTETA MARTÍNEZ

8/10 Good

Ashley, Riverside

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient for transportation, restaurants, and shopping. And it's near the beach
Stayed 3 nights in Aug 2023
Response from JULIA ARTETA on Aug 23, 2023
Dear AshleyWe kindly appreciate the time you took to share your comments and travel experience.We are happy to know that you enjoyed the the location close to all of the landmarks in the city.Cordially,JULIA A. ARTETA MARTÍNEZ