Ratings based on 358 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent Hotel

Posted Jan 16, 2018
Pros: Everything... excellent location (near beach and dining options), roof top pool was private and just enough and a day at the spa was very relaxing.
Location: Beach is across the street and many dining options in walking distance.
This was my first trip to Colombia and I have to say Hotel Capilla del Mar was an excellent choice. This hotel is in a great location (walking distance near everything), the staff was extremely friendly and helpful and the view was amazing. Check in was very smooth and they even allowed me to check in early as my room was ready 2 hours before. (After a red eye flight, this was a pleasant surprise). The breakfast was ok but since I didn't eat meat they staff made eggs without meat just for me after I asked. The roof top pool was a delight (very peaceful), I also enjoyed a day at the hotels spa (great bang for your buck). Overall, I had a great stay and I highly recommend for solo travelers (like myself). Thanks Hotel Capilla del Mar.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Great hotel!

Posted Dec 28, 2017
Good location, great people, great rooms! Worth the price paid 👌 Would definetly come Back again
Comment from Hotel Management
Dec 28, 2017 by Julia Arteta, Hotel Management
Dear Domenica. Thank you very much for your comments. We are happy you had a nice stay in our hotel and in Cartagena. We will be glad to host you in future trips. Best regards, JULIA A. ARTETA M.
5 out of 5
Recommended
for Everyone
by A verified traveler from bolivia

Nice hotel

Posted Dec 2, 2017
It's a food hotel near todo the beach with good service and food
Comment from Hotel Management
Dec 2, 2017 by Julia Arteta, Hotel Management
Dear Sergio, Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards, JULIA A. ARTETA MARTÍNEZ
5 out of 5
Recommended
for Everyone
by A verified traveler from Maracay, Venezuela

Nice hotel close to the beach and shops

Posted Sep 25, 2017
Good location, you can have a room with a wonderfull sea view. Menu has a good range of variety. Local Colombian dishes can get easily. Staff is very nice and kind. All staff is focused in give you a special attention and to help you to feel like you are at home.
Comment from Hotel Management
Sep 25, 2017 by Julia Arteta, Hotel Management
Dear Varela, Thank you for your comments about your experience in our hotel. It is very important to us to know our guests opinion. We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards, JULIA A. ARTETA MARTÍNEZ
5 out of 5
by Rolando

Great place!

Posted Sep 18, 2017 on Hotels
Great place to stay, would definitely stay again when we visit.
Comment from Hotel Management
Sep 20, 2017
Dear Rolandos, thank you very much for your comments. We will continue working hard with all our staff to continue offering a great experience in Capilla del Mar. I hope you come back soon. Best Regards, JULIA A. ARTETA MARTÍNEZ
4 out of 5
Recommended
for Everyone
by A verified traveler from Flushing, NY

I really like to be close to the beach

Posted Sep 10, 2017
The experience at the hotel was great, I really like the whole building. The most important for me was the people. Very very nice and kind so helpful too
Comment from Hotel Management
Sep 11, 2017 by Julia Arteta, Hotel Management
Dear María, Thank you very much for your review! We are very glad to know you were so satisfied with your stay at our property. Your comment gives us more energy and motivation to continue our work delivering a solid and excellent service to our guests! We hope to see you soon. Best Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Conveniently locate hotel in Bocagrande

Posted Aug 19, 2017
Good value and location for the money. Partial view of the beach is actually great. Included breakfast is also very good. A lot of things to choose from. Many place to eat at night one block away.
Comment from Hotel Management
Aug 19, 2017 by Martha Lucia Noguera, Hotel Management
Dear Jose. Thank you very much for your comments. We are happy you had a nice stay in our hotel and in Cartagena. We will be glad to host you in future trips. Best regards
3 out of 5
by A verified traveler from argentina

Nice hotel close to the beach but....

Posted Aug 17, 2017
We loved the location of this hotel, it has the beach just cross the street and they offer nice service in the beach as well. The restaurant and concierge staff are very friendly and happy to help the guests while the guys at the reception just do their job as check in and out..... not a smile or a friendly face. The room was nice except for the old and noisy AC which we turn off at night; thankfully the room kept the low temperature so we could sleep well.
Comment from Hotel Management
Aug 19, 2017 by Martha Lucia Noguera, Hotel Management
Patricio, thank you for your comments and we are glad to know you had a nice stay. We will check our staff in the front desk and see what happened, since we are all committed to a superior service. Best regards, Martha Lucia
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Aug 9, 2017
Nice stay, a little pricy for what you get, but would consider staying in the future.
Comment from Hotel Management
Aug 12, 2017 by Martha Lucia Noguera, Hotel Management
Thank you for your comments. We will be glad to host you in the future. Martha Lucia Noguera General Manager
5 out of 5
by jennifer

Posted Aug 4, 2017 on Hotels
Super location, great staff, amazing beach. The breakfast and the balconies put it over the top. Don't miss the history lecture given by David.
Comment from Hotel Management
Aug 12, 2017
Jennifer, thank you very much for your comments. We will continue working hard with all our staff to continue offering a great experience in Capilla del Mar. I hope you come back soon. Martha Lucia Noguera General Manager