Ratings based on 71 Verified Reviews

4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Feb 12, 2019
All staff is very kind, the room great and clean. Would like to have more activities and a DJ near the pool.
Comment from Hotel Management
Feb 14, 2019 by Alejandro Lazo, Hotel Management
Dear guest, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Alejandro Lazo Hotel Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 29, 2018
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Very comfortable hotel next to the beach

Posted Apr 30, 2018
Casa Andina in Tumbes is an excellent hotel. It is clean, comfortable, the staff is friendly and always willing to help you with anything you need. It has an excellent restaurant and the breakfast buffet is excellent. The swimming pool is great and the beach close to the hotel is clean and the Pacific Ocean waters at this part of the Peruvian Coast are warm. The hotel is baby friendly offering baby meals. Zorritos is a small town with very basic services but the hotel has most commodities so we didn’t need to go out.
Comment from Hotel Management
May 10, 2018 by Alejandro, Hotel Management
Dear Sofia, Thank you very much for the time you set aside to share your nice comment regarding your experience at our hotel. Your impressions are very important to us and we are truly pleased to know that you were more than satisfied with our facilities and service provided. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Alejandro Lazo Hotel Manager
4 out of 5
by A verified traveler

Just passing

Posted Feb 9, 2018 on Hotels
Tumbes is a bit dirty , but once at the resort all was clean , fresh , and above average. The resort has real nice rooms , the beach if you are into them is ok.warm friendly place.
5 out of 5
by Chris

Posted Oct 8, 2017 on Hotels
Comment from Hotel Management
Oct 16, 2017 by Freddy Vicuna, Hotel Management
Estimado huésped. Gracias por la calificación. Es muy importante para nosotros conocer la valorización que nos dan nuestros huéspedes. Esperamos tener la oportunidad de atenderlo nuevamente. Saludos, Freddy Vicuña Gerente de hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, CA

Superior matrimonial room

Posted Jul 4, 2017
Pros: room comfort, alndscape and pool
Cons: stop crickets from entering the room
Location: Good location, but outside is not developed. In Zorritos there are a few restaurants, but not exciting.
very comfortable with desk and air-condition. But, the crickets were a problem, they crawled under the door space and my wife was jumping up. I had to call the office staff to cover th space. they did and still som may their way into. The restaurant food was good. I had some Peruvian fish dish which was excellent. The landscape with many palm trees and a large inviting pool. We even walked on the beach to the southside.
Comment from Hotel Management
Aug 7, 2017 by Freddy Vicuña, Hotel Management
Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Casa Andina Select Tumbes hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager
5 out of 5
by Guido

Posted Jan 31, 2017 on Hotels
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Estimado huésped: Gracias por compartir sus comentarios sobre nuestro hotel. Su opinión es muy importante para nosotros para seguir mejorando día a día. Esperamos tener la oportunidad de atenderlo nuevamente. Atentamente Freddy Vicuña Gerente de hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2017
Service was great and hotel is amazing! Very nice pool. Food was great and fresh.
Comment from Hotel Management
Jan 7, 2017 by Freddy Vicuña, Hotel Management
Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Casa Andina Select Tumbes hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Great falls, United States of America

Nice hotel with all the amenities expected

Posted Nov 22, 2016
Pros: The rooms were nice, comfortable and clean.
Cons: Pastries and interenet connection
Location: The location is great since it is only a one hour an a half flight from Lima. From the Tumbes airport is about a 40 minute drive.
Nice hotel right off the beach and beautiful pool. The hotel was very comfortable and clean. The suite is right of the beach. The beach is very nice. The pool is large and clean. There is a bar at the pool, very comfortable. They give you towels for the pool as well. The internet connection is not good, drops off and on. The complimentary breakfast is great, the only thing I would recommend is improving the breakfast pastries. The pastries were not good. Overall I would recommend it.
Comment from Hotel Management
Nov 24, 2016 by Freddy Vicuña, Hotel Management
Dear guest, We truly appreciate the time you set aside to share your opinion regarding your stay at our Casa Andina Select Tumbes hotel. We hope to have the joy of welcoming you back again anytime soon. It will be a pleasure for us to serve you. Kind regards, Freddy Vicuña Hotel Manager
3 out of 5
by Charles H

Charge for internet? How ridiculous

Posted Aug 30, 2016 on Hotels
This is a beach hotel in Peru's surfing coast, sadly here the waves break practically on the beach so you can't surf and they are a niusance to bathe or swim! You have nowhere to paddle the kayak, provided... So this is a hotel for young families and lovebirds that will probably never leave their room. However there must be some other hotel for them closer than the middle of the desert. The restaurant is pretty basic, they successfully managed to ruin a hamburger. Now the important bit, the free internet is useless and they insist on charging nearly $10 for internet in your room, People this is PREPOSTEROUS and I suggest Casa Andina is boycotted till they see the error of their ways ;))
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear guest, Thank you for taking the time to share your opinion and reviewing our hotel. Knowing of our guests’ impressions and their experiences certainly helps us improve our service. I’d like to take this opportunity to mention that we offer two types of internet connection: the first, is a free network that is available in all common areas of the hotel; the second, is a high speed connection that is available in rooms as well. However, I am sorry to learn that you found these alternatives limited. Kind regards, Freddy Vicuña Hotel manager