Ratings based on 45 Verified Reviews

4.6 out of 5
88% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from COSTA RICA

GREAT VACATION

Posted Oct 9, 2017
Pros: Location , quiet
Cons: No include the breakfast
I stay for two night in Bocas with my family Friday to Sunday I booked private boat for a tour on saturday which for a family of 4 the difference in price between a private and a standard tour is like $25 The boat picked us in the hotel We were treated like a Royal family !!
Comment from Hotel Management
Nov 14, 2017 by Mayra Miranda, Hotel Management
Dear Mr. Oscar, Thank you for your recent visit to Tropical Suites! We are very pleased that you enjoyed Bocas. We are very grateful to take a moment to sharing your experience is greatly appreciated. We hope to see you again in the near future. Kind regards, Tropical Suites Team
2 out of 5
by Frank

Posted Jul 20, 2017 on Hotels
The hotel is very Clean and modern, great beds and central location. I gave poor service rating because we were delayed by a road closure in Costa Rica and had to pay for Two nights hotel even though we couldn't make it, Tried to call hotel to advise but could not get through to them, I called hotels.com but they could not get any flexibility from them.
Comment from Hotel Management
Jul 22, 2017
Dear Mr. Frank, Thank you for sharing your thoughts with us. We are glad you enjoyed our comfortable rooms. However, we do apologize for any inconveniences you encountered during your stay and will certainly have our head of departments improve upon these matters accordingly. We appreciate your patronage and hope to serve you once again.Mayra Miranda
5 out of 5
by Carrie

Enrique is the best!

Posted Jul 14, 2017 on Hotels
The town was a little scary at first but we very quickly got used to it and never felt afraid. The people are extremely nice! We especially enjoyed Enrique at this hotel he went above and beyond and was extremely helpful with a great personality!
Comment from Hotel Management
Jul 22, 2017
Dear Mr. Enrique, Thank you for your recent visit to Tropical Suites! We are very pleased that you enjoyed the room and our hotel's facilities. We are very grateful to take a moment to sharing your experience is greatly appreciated. We hope to see you again in the near future. Kind regards, Mayra Miranda
5 out of 5
by Elizabeth

Awesome stay in Bocas del Toro!

Posted Jul 10, 2017 on Hotels
We had a fantastic stay at Tropical Suites! On our booking, we mentioned that it was our honeymoon, and when we arrived there was a bottle of wine waiting for us in our room with a lovely message from the staff. The next night we had swan towels on our bed, which was a nice touch! The room had a great view of the town, with a balcony looking out onto the street which we loved. The air conditioning was working well (essential since it was so hot!), and the hotel was close to tons of restaurants, stores, and boats. We arranged a day tour through the hotel and were picked up at the docking area behind the hotel which was very convenient. We had a fantastic stay and definitely felt special :)
Comment from Hotel Management
Jul 15, 2017
Dear Mr. Elizabeth, Thank you for your recent visit to Tropical Suites! We are very pleased that you enjoyed the room and our hotel's facilities. We are very grateful to take a moment to sharing your experience is greatly appreciated. We hope to see you again in the near future. Kind regards, Mayra & Tropical Suites Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Very clean and comfortable hotel. The staff super nice, good breakfast around, especially "Be nice" restaurant
Comment from Hotel Management
Jul 8, 2017 by Mayra Miranda, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you in the near future. Sincerely, Mayra & Tropical Suites Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
Great stay! Large rooms, very clean and comfortable.
Comment from Hotel Management
Jun 29, 2017 by Mayra Miranda, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mayra & Tropical Suites Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Great choice for convenience and comfort

Posted May 19, 2017
Unlike most other options in Bocas town, this hotel is not overly noisy at night, but is still quite close to many options for dinner and nightlife. The staff is also very willing to help with directions, recommendations, and advice on activities. They do offer tours through the hotel, but it was simply a transfer to a bigger tour company and not the more quiet, private tour that we assumed we were getting by booking directly through the hotel. This was our only disappointment, but we still enjoyed the tour itself.
Comment from Hotel Management
Jun 29, 2017 by Mayra Miranda, Hotel Management
Thank you for your recent visit to Tropical Suites! We are very pleased that you enjoyed the room and our hotel's facilities. We are very grateful to take a moment to sharing your experience is greatly appreciated. We hope to see you again in the near future. Kind regards, Tropical Suites Team
5 out of 5
by Barry

The best in Bocas

Posted Mar 31, 2017 on Hotels
Had a very pleasant overnight stay at the Tropical. The front desk staff was very friendly and helpful, the room spacious and clean. My only suggestion for improvement would be to have a full bar in the lobby instead of just canned beer, but I realize that may not be practical in a hotel of this size.
5 out of 5
by mark graham from playa vista ,ca

superior staff

Posted Mar 22, 2017 on Hotels
loved my stay thanks to staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the middle of everything

Posted Jan 15, 2017
The staff was very friendly, our room was spacious, clean, and comfortable. We turned off AC and never used it during our two days stay.