Great Boutique Hotel For a Nice Getaway
Posted Sep 6, 2015
I blame Expedia for the mix up, but the hotel was billed as All-Inclusive, which it is not technically. In addition, Expedia did not make it obvious that you could purchase breakfast only, or full board. I bought breakfast only and was approached by the staff during dinner the first night that we shouldn't be eating there, since we'd purchased breakfast only. It took about an hour on the phone with Expedia with no resolution, then a trip to the front office to get things straight.
The hotel originally wanted to charge us an additional $100 per day for full board. I haggled with them a bit, because Expedia offered full board for only an additional $18 per day. We eventually settled on $25 per day more and the rest of the trip was fine.
Additionally, the description on Expedia listed it as having a Kid's Club, which again, technically they did, but it consisted of a small room with toys for 1-3 year olds and adult supervision. We took our 6 year old daughter with us because we thought there would be activities for her.
The hotel is great, the staff is good, but the description of the amenities leaves something to be desired. We will definitely go back.