First impressions okay
Posted Jan 4, 2015
Then, room damp and smelly had to be moved into one which was clean but huge draft through french door, air conditioner blew cold most of the time and phone not working. Phone never repaired and draft fixed only the day before we left. Food was atrocious and the local only drinks were terrible including the red wine and local spirits. The New year's eve meal, which the management wanted us to pay extra for on arrival, which we refused to pay, was very poor indeed. On a positive note the staff were extremely hard working and helpful especially Osaman, the bell boy who helped with every problem we and our friends had and who spoke very good English and the cleaner who kept our room immaculate. We had no toast for breakfast even though they had an industrial toaster in the large dining room but would not move it to the restaurant where we had breakfast. In all twelve of us stayed there and none of us would return. This was classed as a five star hotel but we estimated it to be two and a half star only. Quality was non existing.