Ratings based on 55 Verified Reviews

3.7 out of 5
73% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place, great staff pet friendly

Posted Dec 17, 2016
Had some issues with network WiFi but great hotel
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for staying with us and thanks with your feed back so we can make it perfect for you next stay
5 out of 5
Recommended
for Everyone
by A verified traveler

was close to my company party

Posted Dec 16, 2016
Pros: clean, very nice rooms
Location: pool hall
the stay was fine, went out to a bar after the party that was close to the room
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for staying with us and we do appreciate your business
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Almost brand new

Posted Nov 29, 2016
Even though it's less than a year old and everything appeared new there were a couple of issues. Some of the bathroom tiles had come loose. The curtains blocked the airflow from the heater/AC unit and prevented it from working properly. I got up in the middle of the night and shoved them into the window and was able to finally get the room to cool down. The proximity to I10 made for lots of traffic noise. The cleanliness was top notch and the breakfast buffet was excellent.
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for business and thank you for the feed back
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2016
Exceeded my expectation , being outside the city I didn't expect much. I was surprised with the cleanliness and how updated everything was.
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for choosing us we do appreciate your business
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

New, clean, and spacious

Posted Nov 18, 2016
Location: Close to downtown Boerne, a short car ride. Walkable, if you are fit.
We were very happy with our overnight stay. The room was very large, comfortable, and clean. The price was reasonable. While it is located just off of I-10, it is not directly on the feeder road, so there was little traffic noise. My only complaint would be the watery, tasteless, coffee served at breakfast.
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for choosing us
4 out of 5
Recommended
for Everyone
by A verified traveler from Boerne TX

New and beautiful.

Posted Sep 19, 2016
Hotel was beautiful. Hours of pool avability were limited to 10am to be 10pm. So I couldn't use it. 8am to midnight would have been better.
Comment from Hotel Management
Jan 7, 2017 by bp, Hotel Management
thanks for choosing us and thanks for the feed back
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2016
We were not at the hotel long, but we had a pleasant experience, and the breakfast was wonderful.
2 out of 5
by A verified traveler

Posted Aug 8, 2016
AC in room did not work. Moved to a "suite" but needed two beds so one of guests had to sleep on pull-out couch. Not comfortable! Didn't get much of a discount for trouble of moving rooms and then not getting the same type of room.
2 out of 5
by A verified traveler from Broken Arrow, OK

Disappointing 3.2 my overall rating.

Posted Apr 17, 2016
Pros: Wake up call.
Cons: I will not stay at Best Western and will not use Expedia again as a hotel reference. This was my first time with Expedia.
Location: Purchasing antique items identified on the net.
I can't believe this Best Western Hotel does not have HBO? There was an HBO monthly guide in the room and my wife inquired how to get the HBO channel and the front desk which gave here some static and lame excuse from which she had to call her boss at home Saturday night. I am a HI Platinum member, so I know quality service and facilities. Unfortunately there was not a HI in Boerne, TX The lady at the front desks was new and untrained.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel.

Posted Apr 9, 2016
Perfect hotel. Clean and comfortable room. Great breakfast and helpful staff. Was a lttle noisy since it was next to the highway.