Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston S.C.

This hotel was incredible.

Posted Feb 4, 2016
What a beautiful setting. The Axis Deer at night pulling into the hotel was incredible. The staff from the front desk girl Alex with black hair to the bartenders were extremely helpful and friendly. I work in a 5 Star 5 Diamond Resort called The Sanctuary. You could make this resort a 4 Star 4 Diamond resort just by updating your cabinets in the bathrooms and making your bath tubs, Jacuzzi Bath Tubs. George should host weekend concerts you would sell out the hotel every weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Charming hotel in the hill country

Posted Jan 17, 2016
Great location providing easy access to Boerne and Bandera. Beautiful setting. An older property that has aged gracefully and has gone through extensive renovations. Excellent for families.
Comment from Hotel Management
Jan 25, 2016 by Paul R., Hotel Management
Thank you for the 4-Star Review and choosing Tapatio Springs. We look forward to seeing you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Very nice, in great condition -- just off-season

Posted Jan 14, 2016
Pros: Very classy decor -- rugged but nice.
Cons: We didn't have enough hot water for 2 showers in a row -- they just need to turn up the heat maybe? We noticed we had the small hot water heater in rm
Location: Interesting locale. Nice country drive to get there....
The hotel was nice, food at the restaurant was great. We just went during the off-season, so the one pool was shut down. But the staff was great and upgraded us from 2 queens to a king room for free.
Comment from Hotel Management
Jan 25, 2016 by Paul R., Hotel Management
Thank you for the 4-Star Review and choosing Tapatio Springs for your recent getaway. We look forward to having you stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Jewel of a Resort

Posted Aug 3, 2015
Great resort, friendly interested staff, and absolute relaxation.
Comment from Hotel Management
Dec 21, 2015 by Paul R., Hotel Management
Martha W., thank you for staying with us! We are grateful you had a chance to enjoy our beautiful resort, relax and escape the city. We look forward to having you stay with us again, so you can enjoy another one-of-a-kind Hill Country Experience.
4 out of 5
Recommended
for Families
by Rebecca

Posted Jul 23, 2015 on Hotels
Comment from Hotel Management
Dec 22, 2015
Rebecca, thank you for staying with us and posting a positive review! We look forward to seeing you again soon.
5 out of 5
Recommended
for Families
by Vita from Seattle

Reconnect as a family..Slow down in a great place!

Posted Jul 7, 2015 on Hotels
We loved it! Great food! The kids loved doing s'mores . The pool area is great! Lot's to do even if you don't golf! The staff was very nice and made many suggestions of things to do! Which we did! Love getting away from all the tourist stuff and spending time togather as family! We will go back!
Comment from Hotel Management
Dec 22, 2015
Vita, thank you for staying with us! We look forward to having you back, so you can again enjoy our resort pool and renovated golf course.
4 out of 5
Recommended
for Couples
by Norman from Houston, Texas

Posted Jul 2, 2015 on Hotels
To many bugs in the room. Brown water coming out of the faucets. Coffee maker did not work. The resort pool was beautiful!!
Comment from Hotel Management
Sep 5, 2015 by Director of Resort, Hotel Management
Norman, I'm sorry to hear about the bugs and water in your room., We thank you for sharing your concerns, so that we may be of better service in addressing those concerns.
5 out of 5
Recommended
for Families
by Christopher from Parker, TX

Great family getaway

Posted Jun 5, 2015 on Hotels
Great place. New pool is fantastic
Comment from Hotel Management
Sep 5, 2015 by Director of Resort, Hotel Management
Christopher, Thank you for your positive feedback, as we strive to exceed every guest highest expectations. We look forward to your next stay!
5 out of 5
Recommended
for Business Travelers
by Sara

Posted Jun 2, 2015 on Hotels
Comment from Hotel Management
Dec 22, 2015
Sara, Thank You for the Perfect 5-Star Review! Renovations are now complete with our Golf Course, please come back and stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from H. Odessa,Tx

Beautiful setting

Posted May 26, 2015
Nice quiet getaway We were caught in horrible storms but staff was helpful and there were no problems.
Comment from Hotel Management
Jul 6, 2015 by Director of Resort, Hotel Management
H., Thank you for your feedback and we are sorry the weather didn't cooperate during your recent stay. We hope you will return in the near future to enjoy our beautiful resort!