Ratings based on 73 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by Tri Arfan

Posted Sep 7, 2017 on Hotels
Our 2 nights stay in a 2 bedrooms condo would be 7 out of 10 score. Located in well preserved environment with hilly contour and a river split the hotel. Trees are everywhere make a nice scenery and generate fresh air. Pool was good and clean, children were very happy. Hospitality was great, crew are helpful, in room dining was very quick serve. Unfortunately our condo unit was not so clean especially its bathroom and at our 2nd night in hotel we experience power down only in our room, thanks to experience staff it recover quickly. Minus score is central controlled AC, there is no separate controller for each room and make it difficult to get ideal temperature. Other is due to large area and only 1 accessible lobby for all tower it is not friendly for elderly or pregnant lady. You should request nearest tower for them. Pay attention for traffic jam to get in/out the hotel, avoid busy hour, always check google maps. Fyi, we stay on low occupancy period (weekday).
4 out of 5
by keanu

good

Posted Jul 1, 2017 on Hotels
nice
4 out of 5
by A verified traveler

a family oriented hotel with promising prospects.

Posted Jun 27, 2017 on Hotels
it's a decent hotel with sufficient amenities for families and kids. Didn't find too many surprises, not that it's a bad thing.
3 out of 5
by A verified traveler from Singapore

Hotel good for relaxing.

Posted Mar 18, 2017
Pros: Friendly staff.
Cons: Since away from town, should have some activities in hotel.
Location: Location is quite a distance from town. To travel out, need to call for Uber service.
Nice friendly staff. Hotel is nice and good for relaxing. Very far from town. No nearby shopping place. Not very convenient to travel and shop.
5 out of 5
by A verified traveler

great for family holiday

Posted Jan 4, 2017 on Hotels
my kids like it
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear traveller, We are delighted you have enjoyed your recent stay so greatly. Thank you for having taken the time to share your experience with us and others. Look forward to having you back with us in the near future. Best, Darto
3 out of 5
by A verified traveler

Location

Posted Dec 30, 2016 on Hotels
The 2 bedroom condotel located in tower 3. It was too far from the reception so expect a bit of long walk.
Comment from Hotel Management
Jan 9, 2017 by General Manager, Hotel Management
Dear traveller, We are truly delighted to be receiving your positive comment on your recent stay with us. We are glad you enjoyed our spacious rooms We look forward to having you back again in the near future. Regards, Darto
3 out of 5
by A verified traveler

3 Nights in Bogor

Posted Dec 9, 2016 on Hotels
Bogor is a small city outside Jakarta. my visit there was solely for visiting relatives and family members whom I havent seen for years. The experience was rather average considering Aston Bogor being a 4 Star. Wifi was poor and I did some laundry, they put some much fragrant softner that I had to wash it again when I reach Balikpapan. Breakfast was good with a wide selection of choices. noise reduction in rooms are a little poor. would I come back for Aston Bogor? ... hard to say at this moment. maybe next year theres a new hotel?
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Dear Valued Guests, I would like to sincerely thank you for your visit to Aston Bogor Hotel & Resort and I am truly delighted that the entire had a wonderful time. Thank you again for sharing all your positive observations which is of greatest motivation to all of our colleagues. We look forward to welcoming you back soon. Kindest Regards, Ranky
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Dear Valuable Guest, Warmest greeting from Aston Bogor Hotel & Resort, Thank you very much for taking the time your recent stay with us. We look forward to welcoming you back again soon. Regards, Darto
5 out of 5
by A verified traveler from Riyadh

Great Resort

Posted Sep 2, 2016 on Hotels
This Resort was great for family its location next to Jungle water park was good choice for us. Food was not good they can make it better.
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Dear Valuable Guest, First of all, thank you for choosing Aston Bogor Hotel & Resort. The review that you have written about your personal experience with us was a pleasant read. It is our responsibility to ensure all the guests are satisfied with the facilities and services that we have to offer. In saying that, we pleased that you and your family were having a good time while staying with us. Therefore, we would love to welcome you and your family back here for another hospitality experiences. Regards, Darto
1 out of 5
by Edwin from Orlando, Florida

Worst nightmare ever

Posted Jul 18, 2016 on Hotels
Will never stay in such a place. AC was not working and it was 2;00smin the morning
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Dear Edwin, First and foremost, we would like to apologize for what has happened during your stay at Aston Bogor. We can ensure you that it was not the kind of service that we offer to our guests. Therefore, we have considered your comments to our related department to prevent this happen in the future. However, we do hope for a chance to welcome you back at Aston Bogor Hotel & Resort for a better hospitality experience. Regards, Darto