Ratings based on 52 Verified Reviews

4.6 out of 5
76% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Quito

Posted May 27, 2018
The room was not ready until 5pm
Comment from Hotel Management
Jun 3, 2018 by Ecommerce Manager, Hotel Management
Good Afternoon, We do apologize for the delay setting up your room. We are always able to redeem ourselves by offering an extra service without charge, let us know please who took your complain.
2 out of 5
by A verified traveler from San Francisco

Nice unless you want to sleep

Posted Apr 4, 2018
I love firm beds. I sleep on an ultra firm mattress at home. The beds here make my home mattress seem like a feather bed. The pillows are likewise extremely uncomfortable. Add in the fact that the room darkening shades have large gaps on the side and that you can hear people talking in rooms down the hallway and and you get the picture.
Comment from Hotel Management
Apr 8, 2018 by Andrés Ramírez, Hotel Management
Good Morning Mike, thanks for your comments. We appreciate that you are telling us about your experience. We want to share with you that at this time we have improved our comfort having a 6 types pillow menu so that every one of our guests can personalize their own experience just like home. About the beds we have a double pillow bed which are designed to offer extremely comfort. We do sorry about you hearing other people talking, we are always quiet to don´t disturb our guests.
5 out of 5
by A verified traveler

Family stay in Bogota

Posted Feb 22, 2018 on Hotels
Comment from Hotel Management
Feb 27, 2018 by Camila Escobar, Hotel Management
Thanks for staying with us.
5 out of 5
by Alejandro

Posted Dec 30, 2017 on Hotels
Comment from Hotel Management
Jan 9, 2018 by Camila Escobar, Hotel Management
thank you for stayed with us, we hope see ypu soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Nov 6, 2017
The best in bogota the service is really good the room clean modern
Comment from Hotel Management
Nov 6, 2017 by Camila Escobar, Hotel Management
Good Morning Thank you so much for your coments, for us the most important is that our guest feel like home. We hope see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Oct 3, 2017
The park 93 has everything you need in Bogota. This hotel is strategically located in the Park 93 neighborhood, close to restaurants, shopping malls, shows, etc.
Comment from Hotel Management
Nov 2, 2017 by Camila Escobar, Hotel Management
Thank you for your commnets, for us is very important to know our guest experiences. We hope see you next time
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location great place. Amazing service

Posted Oct 1, 2017
Ideal for business or pleasure. You get the comfort of having your own apartment while home away. In the meantime you enjoy all the benefits of an excellent hotel
Comment from Hotel Management
Nov 2, 2017 by Camila Escobar, Hotel Management
Good Afternoon Thaks for choosing us for your visit Bogota, we hope see you soon again.
5 out of 5
by Emil

Posted Aug 12, 2017 on Hotels
Truly Nice Hotel in the The Best Part of Bogota!
Comment from Hotel Management
Sep 18, 2017
Thank you very much for your rating and your comments. We are pleased to know that I enjoy your stay with us and that you could enjoy the city. We hope to have you back again.
5 out of 5
by Karen

Excellent stay in Bogota

Posted Jul 22, 2017 on Hotels
Excellent experience. They provided a driver who was very professional and waited for us everywhere. Breakfast was great. Rooms super modern and comfortable. Many restaurants around the Parque 93.
Comment from Hotel Management
Sep 18, 2017
Thank you for staying with us, we are pleased to know that you enjoyed your stay with us. We hope you had a happy return home. The doors are open for your next trip.
1 out of 5
by A verified traveler

Nice but extremely unscrupulous added charges

Posted Jul 16, 2017 on Hotels
The hotel & area are nice. Upon check in, which was early there was no room available. A bit later they said they had a room available. Our luggage had been stowed with the bellman. We retrieved our luggage, dropped it in the room & left for the day, did not shower or use the room at all. Upon check out the bill was very difficult to follow. The most complicated & convoluted hotel bill I have ever encountered. The 93 Luxury Suites had added the equivalent of $150 US Dollars to our bill for early check in. The hotel never mentioned this to us. It was a surprise. Furthermore, some friends came by later on & stayed for a few drinks. The hotel added another aproximately $500 US dollar charge to our bill. Very very under handed & shady. We were two guests in a two bedroom. No one else stayed. I despise this type of behavior! It's sneaky & unethical! They figure you are American & they can take advantage of you! Not to mention 93 Luxury Suites trying to obscure the added charges in their horribly unclear billing. I spent almost two hours arguing with the front desk. Not pleasant when on vacation or any other time. If you chose to stay here whatch you bill very closely. For this reason alone I would not stay here again. Also, they arranged cars etc. quoted prices & upon check out tagged on hotel commission without mentioning this beforehand! Very very unscrupulous!