Indoor pool, open 8:00 AM to 6:00 PM, sun loungers

Reviews of BOG Hotel

4.5 out of 5
BOG Hotel
Carrera 11 # 86 - 74, Bogotá, Distrito Capital

Reviews

9.0

Wonderful

Rating 10 - Excellent. 303 out of 461 reviews" "
Rating 8 - Good. 96 out of 461 reviews" "
Rating 6 - Okay. 36 out of 461 reviews" "
Rating 4 - Poor. 14 out of 461 reviews" "
Rating 2 - Terrible. 12 out of 461 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all was very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities
bog hotel was very good, service, rooms, beds, location. Recommended.
Stayed 3 nights in Apr 2024
Response from Sara Pineda on Apr 10, 2024
Thank you for your review! We're delighted to hear that you had a very good experience at BOG Hotel, finding our service, rooms, beds, and location to your satisfaction. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Mar 2024
Response from Sara Pineda on Apr 9, 2024
Hello Chad, thank you for your review of the B.O.G Hotel. We are glad to hear that you had a great experience. Your feedback is valuable to us. Have a wonderful day!

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!! Very clean, organized and comfortable.
Stayed 2 nights in Mar 2024
Response from Sara Pineda on Apr 10, 2024
Thank you for your kind words! We're thrilled to hear that you found our hotel amazing, clean, organized, and comfortable. Your satisfaction is our priority, and we're glad we could provide you with a great experience. We hope to welcome you back again soon!

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Sara Pineda on Apr 10, 2024
¡Thank you Jose!

4/10 Poor

Nathan

Stayed 2 nights in Mar 2024
Response from Sara Pineda on Apr 10, 2024
Hi Nathan, we would like to know more about your experience in our hotel. It'll be great to have your feedback.

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located close to the zona T and two of the most popular mall, Andino and centro commercial el retiro. Room service food is delicious. All of the hotel staff is very friendly and willing to help. Safe area to walk during day/night. The Breakfast buffet is a bit limited. I will definitely recommend this hotel to others for top notch services.
Stayed 2 nights in Feb 2024
Response from Sara Pineda on Apr 10, 2024
Thank you for your feedback! We're delighted you enjoyed our hotel's excellent location near Zona T and popular malls, as well as our friendly staff and delicious room service. Your safety is our priority, and we're glad you felt comfortable walking in the area. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay!

10/10 Excellent

Dimple

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept hotel with excellent and friendly staff.Nice quiet area to stay. Safe neighborhood and 10 min walk to all the shopping, restaurants and bars.
Stayed 3 nights in Feb 2024
Response from Sara Pineda on Apr 10, 2024
Thank you! We're glad you enjoyed our hotel and the neighborhood. We hope to see you again soon!

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sara Pineda on Apr 10, 2024
¡Thank you for your review!

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOG Hotel is awesome! Great service, clean rooms, and a safe area. I will definitely be back for the rooftop bar and pool area. The room was amazing, too! And breakfast in the restaurant. The massage in the spa was incredibly relaxing. Again, I’ll be back.
Stayed 2 nights in Feb 2024
Response from Sara Pineda on Apr 10, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience at BOG Hotel. We take great pride in providing excellent service, clean accommodations, and a safe environment for our guests. It's fantastic to know that you enjoyed our rooftop bar and pool area, as well as the amazing room and breakfast in the restaurant. We're delighted that you found the spa massage incredibly relaxing and that you plan to return. We can't wait to welcome you back for another memorable stay!

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sara Pineda on Apr 10, 2024
¡Thank you for your review!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sara Pineda on Apr 10, 2024
¡Gracias por tu reseña!

2/10 Terrible

Guillermo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Sara Pineda on Jan 24, 2024
Lamentamos sinceramente que tu experiencia no haya sido satisfactoria. Apreciamos tus comentarios y estamos comprometidos a mejorar. Si hay detalles específicos que puedas compartir para que podamos abordar tus preocupaciones, sería de gran ayuda. Agradecemos la oportunidad de aprender y trabajar para ofrecer una experiencia mejor en el futuro. ¡Gracias por tu retroalimentación!

10/10 Excellent

Anny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing except for the gym. It needs to be cleaned and improved.
Stayed 1 night in Dec 2023
Response from Sara Pineda on Jan 3, 2024
I'm sorry to hear that the gym didn't meet your expectations during your stay. We truly appreciate your feedback and take it seriously. Rest assured, we'll address the cleanliness and work on improvements to ensure a better experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations on your next visit.

10/10 Excellent

Larissa, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sara Pineda on Jan 3, 2024
Thank you for your amazing review!

10/10 Excellent

Mikhail

Liked: Property conditions & facilities, room comfort
Great hotel!
Fantastic experience at this Bogotá hotel. Our room was spacious, clean & well equipped. The shower & tub were one of the best quality & functionality I’ve experienced. The staff were very helpful. Our transportation from/ to the airport was well organised. We would love to visit again
Stayed 2 nights in Dec 2023
Response from Sara Pineda on Dec 26, 2023
Dear Mikhail,Thank you for your wonderful review! We're thrilled you enjoyed your spacious, clean room and found our staff helpful. It would be our pleasure to welcome you back for another fantastic stay!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sara Pineda on Jan 3, 2024
Thank you for your amazing review!

10/10 Excellent

cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. The room is bit outdated although has a great size and all expected amenities.
Stayed 3 nights in Nov 2023
Response from Sara Pineda on Nov 30, 2023
Thank you for your kind review! We're delighted to hear you enjoyed your stay at our hotel. Your feedback means a lot to us, and we look forward to welcoming you back in the future. We'd be thrilled to host you again

10/10 Excellent

Daniella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sara Pineda on Nov 30, 2023
Thank you for taking the time and leaving us your review!

10/10 Excellent

catherine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel
I love this hotel because location is great and it’s very well designed. Service is outstanding. Everyone was very accommodating. I didn’t open door even once. Breakfast was quite good as well. Great stay.
Stayed 4 nights in Nov 2023
Response from Sara Pineda on Nov 8, 2023
Hello Catherine, we shared this review with our team and we're very glad you had an excellent experience at BOG Hotel. You're welcome here every time you're in Bogotá. We'll be delighted to serve you.

10/10 Excellent

bercomex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2023
Response from Sara Pineda on Nov 30, 2023
Thank you for this amazing review!

10/10 Excellent

J

Stayed 3 nights in Sep 2023
Response from Sara Pineda on Oct 5, 2023
Hello J, thank you for your amazing review. It was great to have you at our hotel. You're welcome any time you come to Bogotá.

4/10 Poor

Victor, Palm Beach Gardens

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not very nice staff
Stayed 2 nights in Sep 2023
Response from Sara Pineda on Sep 25, 2023
Hello Victor, if you have any comments about your stay that can help us improve we would really appreciate them. Thank you for leaving your review.

8/10 Good

Carlos

Stayed 2 nights in Sep 2023
Response from Sara Pineda on Sep 25, 2023
Hello Carlos, thank you for taking the time and leaving us your review. You're welcome at BOG any time you're in Bogotá.

4/10 Poor

Laura

Stayed 4 nights in Sep 2023
Response from Sara Pineda on Sep 14, 2023
Hola Laura, lamentamos mucho que tu experiencia en el B.O.G no haya sido la mejor, quedamos atentos si tienes algún comentario o sugerencia que pueda ayudarnos a mejorar. Muchas gracias por tu reseña.

10/10 Excellent

Alexia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly and helpful staff.
Stayed 4 nights in Sep 2023
Response from Sara Pineda on Oct 30, 2023
Hello Alexia, thank you for your review. We'll continue working to offer an excellent service, you're welcome at BOG anytime you're in Bogotá.

10/10 Excellent

Loida

Stayed 6 nights in Jul 2023

10/10 Excellent

Henry

Stayed 1 night in Aug 2023
Response from Sara Pineda on Sep 11, 2023
Hello Henry, thank you for leaving this amazing review. We'll keep working to offer an excellent service to all our guests.

8/10 Good

zaydeli

Liked: Cleanliness, staff & service
muy buen hotel , muy bien situado. lo unico que deberian mejorar es la temperatura de las habitaciones en epoca de calor
Stayed 4 nights in Aug 2023
Response from Sara Pineda on Aug 25, 2023
Hola Zaydeli, estamos trabajando en eso que nos mencionas para poder ofrecer un mejor servicio, gracias por dejarnos tu reseña. Siempre bienvenida al hotel.

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Sara Pineda on Aug 18, 2023
Hello Mauricio, thank you for taking the time to leave us your opinion. We'll keep working to offer all our guests an excellent service and we hope you visit us next time you're in Bogota.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really good food.
Stayed 1 night in Jul 2023
Response from Sara Pineda on Jul 31, 2023
Hello Jeffrey, it's great that you liked our food and our hotel. You're welcome here every time you are in Bogotá. Thank you for your comment!

8/10 Good

Laura

Stayed 2 nights in Jul 2023
Response from Sara Pineda on Aug 3, 2023
Hola Laura, gracias por dejarnos tu reseña. Seguiremos trabajando para brindar cada vez un mejor servicio. Esperamos que nos visites pronto.

10/10 Excellent

Jesus

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the place to stay in Bogotá. The staff is kind and Knowledgeable. The rooms are modern and clean. Every detail has been thought of.
Stayed 3 nights in Jul 2023
Response from Sara Pineda on Jul 21, 2023
Hello Jesus, thank you for your review. We're very glad that you had a good time at B.O.G Hotel. Please consider this your home every time you're in Bogotá.

10/10 Excellent

Fitzgerald

Stayed 6 nights in May 2023
Response from Sara Pineda on Jun 27, 2023
Hello Fitzgerald, thank you for leaving us this amazing review!

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2023
Response from Sara Pineda on Jun 5, 2023
Hello Roberto, thank you for this amazing review. We really appreciate it!

6/10 Okay

Juan

Disliked: Staff & service
Stayed 2 nights in May 2023
Response from Sara Pineda on Jun 1, 2023
Hello Juan, thank you for taking the time and leaving this review. We would like to know what do you think we can improve in order to receive a 5/5 next time, your opinion is very important to us and we'll continue working on offering an excellent service.

10/10 Excellent

eric

Stayed 1 night in May 2023
Response from Sara on May 26, 2023
Hello Eric, thank you for taking the time and leaving this amazing review. It was our pleasure to have you as a guest and we hope to see you soon again!

6/10 Okay

Michael

Stayed 3 nights in Apr 2023
Response from Sara on May 15, 2023
Hello Michael, thank you for taking the time and leaving this review. We would like to know what do you think we can improve in order to receive a 5/5 next time, your opinion is very important to us and we'll continue working on offering an excellent service.

10/10 Excellent

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with a great location. The staff was very nice, and the rooms had a good size. The breakfast was great with a lot of options. A lot of restaurants, malls and rooftops near.
Stayed 3 nights in Mar 2023
Response from Sara Pineda on Apr 5, 2023
Hi Jose, thank you for this amazing review, our team makes big efforts to give an excellent service and it makes us happy you had an enjoyable time here. Please consider BOG Hotel as your home away from home, we hope to see you again.

4/10 Poor

Joel

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beds are not confortables, also the gym is very old, staff and breakfast are very slow.
Stayed 3 nights in Mar 2023
Response from Sara on Apr 4, 2023
Hi Joel, we're very sorry you didn't have a pleasant experience at our hotel. Thank you for your feedback, it's very important to us to have this sugestions to improve our facilities and service. We hope to see you again in the future.

8/10 Good

Sandra

Stayed 2 nights in Mar 2023
Response from Sara Pineda on Apr 10, 2023
Hola Sandra, qué gusto haberte tenido en BOG Hotel. Te agradecemos mucho tu reseña y nos gustaría saber qué podemos mejorar para que nuestro servicio sea 5/5 para ti. Es muy valiosa tu opinión, la tendremos en cuenta!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Fernando Rodriguez on Feb 22, 2023
Hola Ronald:Muchas gracias por tomar una parte de tu tiempo para dejar esta excelente calificación. El equipo del BOG HOTEL se siente orgulloso y contento al ver que tu experiencia fue de 10/10. Esperamos que vuelvas para tener el gusto de servirte y por favor considera esta como tu casa en Bogotá.¡Esperamos verte pronto!

2/10 Terrible

Javier

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel looks good, good location but, the first room a/c did not work. Front desk lady says she can’t do nothing and after minutes and a very uncomfortable conversation, calling orbits, they gave me a different room It took like two hours Because she insist they were full capacity. My boyfriend got sick around 4am and they couldn’t help to find me a doctor until 8am after telling me at 4am the doctor will come in two hours, finally the doctor call and i didn’t feel her advice was the correct one, thanks god a doctor friend of mine told me what to do, it was a nightmare. I would never stay there again.
Stayed 1 night in Feb 2023
Response from Fernando Rodriguez on Feb 15, 2023
Good morning dear Javier:Thanks for taking your time writing this review, it help us to improve our service. We're so sorry for the inconveniences, we will take in count the medical service hired by the hotel because they didn't provide the service we expected and that is unacceptable for us. About the AC we are working on it, unfortunately during those days we were changing for new machines reason why was not working properly. I thruthly apologize and it would be great if you could give us a second chance.Thanks again and hope to see you back soon.

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a lovely hotel with wonderful staff. I highly recommend this hotel.
Stayed 3 nights in Feb 2023
Response from Fernando Rodriguez on Feb 13, 2023
Good morning dear Mr(s) Blaine:Thank you so much for this amazing review, we're so happy because we try to be focus on our service and this comments is showing that we are doing things well, we are going to improve a lot of things but thanks again for giving us this motivation. We hope to see you back soon and please consider this property as your home away home.

10/10 Excellent

Gilberto

Liked: Cleanliness
Response from Fernando Rodriguez on Mar 7, 2023
Hola Gilberto:Muchas gracias por tomar un momento de tu tiempo dejado esta excelente calificación, ver que nuestros huéspedes salen felices de nuestra propiedad nos anima a seguir trabajando en pro de un excelente servicio como el que nuestros huéspedes como tú merecen.Esperamos verte muy pronto nuevamente, por favor considera esta como tu segunda casa.

2/10 Terrible

Gustavo

Stayed 1 night in Nov 2022

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff . From Edith to stver in front desk , alejandra cleaning and andres, Victor and Lorena in dinning . Had an amazing time !!! Loved the hotel
Response from Fernando Rodriguez on Nov 9, 2022
Good afternoon dear Mrs Sandra:Thanks you so much for this amazing review, our employers are so proud to know this and from the BOG HOTEL team we want to say thank you and hope to see you back soon.

10/10 Excellent

Olga M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location. Amazing breakfast option. Very nice hotel. Very clean and comforting
Stayed 3 nights in Oct 2022
Response from Sincerely, on Oct 31, 2022
Good afternoon dear Mr (s) Olga:Thank you so much for taking your time writing this amazing review, we're so thankful with you, and hope to see you back againg here to your home away home.

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
- Excellent location - Great design and rooms - Very comfortable bed - Amazing shower and rooftop pool - Quiet, no nightlife scene - Bartenders need more training
Stayed 5 nights in Oct 2022
Response from Fernando Rodriguez on Oct 27, 2022
Good morning dear Mr (s) Robin:Thank you so much for this amazing review, we're so happy to see that our hardworking is going well. We're going to take care about the barmans training but we're so thankful for your comments. Please consider BOG HOTEL as your home away home, we will be be happy to give you the welcome as many times as you want.

10/10 Excellent

maria eugenia

Stayed 3 nights in Sep 2022