Posted Dec 13, 2016 on Hotels
First off, i was given the worse room in the entire hotel, may be because my reservation. no privacy, I could hear the next room guests talking from the auxiliary door. It was some kind of party in the hotel on Saturday night which lasted until 2 in the morning, which we could not sleep.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
We offer you our most sincere apologies for the disadvantages that you informed us for the booking. We thank you for having communicated with us your experience and we would like to manifest our most profound worried for what you mentioned.
We would be very attentive to serve you during your following stay, if you allow us the opportunity to change the image that you obtained during this occasion.