Family Suite | Premium bedding, down comforters, pillowtop beds, minibar

Reviews of Celebrities Suites

3.5 out of 5
Celebrities Suites
Calle 74 No 10-33, Bogotá, Distrito Capital

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 158 reviews" "
Rating 8 - Good. 50 out of 158 reviews" "
Rating 6 - Okay. 13 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 5 out of 158 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

JD, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, organized and beautiful. The people that work were very kind.
Stayed 1 night in Feb 2020

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food, friendly staff and the units super clean !!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfectly located, suites are spacious and well equipped. Nice service in English . Good breakfast with all one would wish in a hotel of that category.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great personnel and customer service. Great location. Some of the property fixtures are a bit run down. Faucets are loose, leaking, and deteriorated. Light bulbs are often burned-out. Iron boards need upgrading.
Stayed 5 nights in Jun 2019

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
The hotel allowed us to check-in early which was very helpful, airport transfer was easy to find at the airport too. Our stay at the hotel was very pleasant. Breakfast was basic, but fine. We look forward to coming back next year for our business trip.
Stayed 5 nights in Apr 2019
Response from Johanna Bermúdez Torres on Jun 10, 2019
Dear guest Holly. Thanks for taking the time to share your experience at Celebrities Suites Bogota, these comments give us the opportunity to improve on our shortcomings and maintain the strengths we have. We will be waiting for you on your next visit to Bogota, so we can have the pleasure of serving you. Best Regards, Johanna Bermúdez Torres Ecommerce Manager Celebrities Suites

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great except the service
The place is nice and well located. I stayed in the 2 bedroom family suite for one week, which was really comfortable, and spacious. My only issue, and the reason why I would not stay here again, nor recommend the place is because of the staff. The people in the front desk would not act in a way to make my stay comfortable. I would need to call many times to get my room cleaned up, even after asking them to clean it I would come back 3 hours later and the room would be uncleaned. I called the front desk to ask what happened, they only responded "yes sir'....which was an answer that I didn't understand. One of the days during my stay, the apartment upstairs had construction and despite me calling many times and even walking down to the lobby 4 times, nothing happened until I reached out to the manager, who was helpful and understanding. Edwin from the breakfast was amazing, he is the one person from the hotel that was really amazing going above and beyond. Catalina, Erika, and the other male attendants from the front desk were a mess. Because of them , I would not stay here again!
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot for a short stay
Stay was comfortable. Staff was friendly. Only thing I didn't like was lack of gym facility.
Stayed 5 nights in Oct 2018
Response from Lisa Beltran on Nov 7, 2018
Good day, Beforehand I would like to thank you for your opinion and the work that was done to do it, we want to inform you that we do not have a gym but with an excellent agreement with a gym in the area or for your comfort in the hotel we have exercise machines at the hand, I would love that your next visit can enjoy these same. Team celebrities suites

2/10 Terrible

Moe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad mangment
The reception is good , I get my card charge agene now is been over a month i don't get my money back to my card do to the accounting manger every day she have deferent excuses , one day the bank they don't process the transaction the second week , she will send it to my bank account , finally she agree to give the money to one of my partner , next day she change and she claimed she will credited to the cards .
Stayed 5 nights in Apr 2018
Response from Juan Carlos Pinzon Front Desk Manager on Jun 1, 2018
Good Morning Mr. Mohamad We are really sorry about the inconvenient, We Celebrities Suites, did all the possible things, that was our mistake, because for the bank was impossible to reverse the process once we start the devolution. There was a missundestood between us (bank and hotel), Again We are sorry, this process took more time that we expect, at this moment you should have the money back in you bank account. This is not part of our brand standard, please let us know if there is something else that We can improve. Thank you for your feedback

10/10 Excellent

Jack, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Very safe, but beware of rooms near construction. Great hotel!
Stayed 2 nights in Apr 2018
Response from Celebrities on Apr 13, 2018
Dear Mr. Jack Thank you very much for taking the time to post your comments about our hotel :) We are very happy to know we could fulfilled with your expectations. If you come back to Bogota, we will be waiting for you in order to make you feel as at home again :) Kind Regards, Erika Rodriguez. Reception and Quality Manager

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!!
It was a great place to stay. Very spacious room and even though it had no airconditioning the room was cold. The breakfast was simple but VERY good and the staff is very friendly and helpful. I recommend this hotel!!
Stayed 2 nights in Nov 2017
Thanks for stay With Celebrities Suites We Hope to see you again remember this his your house in bogota Regards Edgar Quintero Reservations Celebrities Suites

8/10 Good

Henk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Jan, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and perfect located hotel in the middle of Bogota. Helpful and friendly staff
Stayed 2 nights in Aug 2017

10/10 Excellent

milesba44, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything was perfect. Very safe and many people spoke English.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
M.J. Penthouse
My stay here was Good! The only negative thing I have to say about my stay is the Penthouse Suite I rented did not have a steam room or a jacuzzi tub. I would definitely return to this hotel because the staff was Great! If you book at this hotel make sure you are getting everything you want before you pay for your reservation.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, near the financial centers.
Staff was great. Room service is excellent. Breakfast is served in your room without extra cost. 10 blocks away you´ll find nice malls. Bed is confortable. Our suit got a kitchen, but it didn´t come with cookware.

6/10 Okay

Sam, Miami

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Decent price but not worth the stay
Hotel is in a good location, close to good restaurants and a nightlife. Unfortunately regardless if you chose the suite (bedroom and living and kitchen) the suite needs to be refurbished. No TV in the living, makes it obsolete. Bathroom super small and shower even smaller. Water in shower takes literally 10-15 minutes to adjust without freezing or burning. Bed is by far the worst, similar to sleeping on wood. Worst of all, room #207 on the 2nd floor right on the street.....might have gotten a total of 6 hours of sleep in 3 nights....extremely noise room !!!! Finally, breakfast is decent being free, but the beast area is in a corner the size of an elevator where you have to wait for your turn to get some fruits and food...... I recommend spending a bit more, get a regular non-suite room, at other hotel near Parque 93. PS. The GM was nice enough to approach me and ask me if my stay could be more comfy.....didnt know exactly what to say other than, can you move the hotel somewhere else ?

6/10 Okay

Michelin, Baires

Liked: Cleanliness, staff & service
The staff and location make this place worth it. The breakfast is excellent. The rooms are a bit dated, not very comfy, and the themed rooms were not my thing but all in all considering the price I'd say you could do much worse.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bogota hotel
Great suite hotel in safe area. Front desk staff were more than accommadating at all times.

10/10 Excellent

Elias, Dallas, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What an excellent place to stay in Bogota Colombia
Absolutely loved Celebrity Suites. Will definitely be staying there again the next time I choose to visit Bogota.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the financial district
Great room very ample and very good service from the staff of the hotel. The only problem was that the wifi connection was very slow

6/10 Okay

Cisco, Miami, FL

Liked: Staff & service
Disliked: Room comfort
Good location, friendly staff.
Hotel is in a good location, the staff is friendly. The room I stayed at needed some upkeep, it felt more like I was renting a studio apt than a hotel. No a/c!

8/10 Good

Sarah, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff
The hotel was small and sweet and the celebrity theme was fun. But I really enjoyed staying there because of the staff; all of them were extremely kind and helpful. Easily the best hotel staff I've ever encountered.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel close to a parc and well situated
very friendly staff very friendly staff very friendly staff

8/10 Good

Benko

Liked: Cleanliness, staff & service, room comfort
Sinatra Suite - Colombian style
Very few complaints, comfortable and stylish room, wonderful amenities, professional and helpful staff service. Great location, breakfast was excellent, minimart on corner was great for topping up fridge. Wifi was spotty, had to use multiple access points just to cover room. Colombian a/c - loved the temperature, needed to open and close windows to adjust, when they were all closed, it sometimes smelled like there was a slight gas leak, so that was a bit scary, seemed to be a problem with the next room and was fixed at some point. It was more than I needed, more than I expected, the price was not bad for what it was. I would be happy to stay there again, but I think you can only be a tourist once in Colombia (j/k)

6/10 Okay

Kristin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Tough for light sleepers
Not a good choice for light sleepers. The door and walls are very thin, and the hallways have tile floors, so all night the echos from people walking and rolling luggage made it difficult to sleep. The bed was advertised as being a pillow top with a down duvet however it did not either of these- instead the bed was very hard.

10/10 Excellent

Gilbert, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Highly recommended!
Great experience and service. Apartments are very confortable and staff are incredible. Very helpful. If I'm ever in Bogota I will most certainly stay here again. 5 star service

8/10 Good

Joe, Palm Beach, Fl

Liked: Staff & service, property conditions & facilities, room comfort
Good value and location
Great, spacious 2 bedroom suite with nice views. The staff is very helpful although English is limited. Good breakfast. Could use air conditioning, Bogota is generally cool but the bedrooms were hot, the windows open only in a limited fashion and it gets very noisy, easily. Across the street is a private school where they were practicing drums all day, till 7PM! For whatever reasons they decided to paint the adjacent suite in the evening, flooding our suite with paint smell.

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here many times, and always come back here. The water pressure could be better but overall a great stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and Sweet 36hr Layover in Bogota
This hotel is tucked near a residential area and park. I opted for the Alfred Hitchcock Penthouse on the 8th floor. It's a 2 level penthouse, 1st floor is the living room, full sized kitchen, sauna room. The master bedroom is on the second level with wrap around balcony overlooking a small park. It's a very quiet area and feels very safe. The staff at the hotel were so professional, spoke excellent English ( although I can speak Spanish ) and were very helpful. We were greeted with a glass of wine and were fortunate to catch the Argentina vs. Chile final futbal game in the hotel restaurant. Oh, btw, the breakfast is good. They can make eggs to order, there's yogurt, waffles, fresh fruit, continental brekkie offerings. Get a cab from the hotel or if you prefer, the hotel provides a driver to the airport for a fee.

2/10 Terrible

Orlando

Disliked: Cleanliness, staff & service, room comfort
Do not book this hotel!
I cannot honestly rate the rooms at this hotel, as I wasn´t allowed to go in my room! I had read and heard many positive things about the hotel and I was really looking forward to staying here.. I booked my room through hotels.com , paid in advanced, received a confirmation from them...but when I arrived at the hotel there was no reservation made at all!! The manager was very tactful and helped me get a reservation at a partner hotel. However,I shouldn´t have been driven to another hotel, I should have made my way to my room at this hotel right after checking in!! Overall, a very bad experience. I would highly recommend anybody who books a room at this hotel to confirm with the hotel directly in advance. I really wanted to stay as this hotel but I think I will not book this hotel ever again.. what if the partner hotel hadnt been able to offer a room? I wouldve ended up on the street! I think somebody else has already brought this up in another review... never again....

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice rooms but check in was very very slow.
Front desk processes were oddly slow.One I was checked in, everything was fine.

10/10 Excellent

justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teresa, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Colombian hospitality
The staff is very kind and friendly. They truly made me enjoy more my first visit to Colombia, trying to solve my needs and beyond. The location of this property is also excellent

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
Great as always, water pressure in the shower leaves something to be desired, and the showers could be more spacious. But I almost always stay there when I go to Bogota

10/10 Excellent

michael, minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Suites hotel
Very nice hotel with a friendly helpful staff. Free wifi. Shopping about 10 blocks away. Excellent breakfast (even served in room if you want) Only real problem was the lack of cooking equipment in a full kitchen. Bewildering.

10/10 Excellent

jim, Toronto on Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xxxxx
Everything is perfect except small washroom for 2 people. Wait staff the restaurant is very professional with great service

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Great location, great service

8/10 Good

chguy

Liked: Cleanliness, staff & service, room comfort
Nice Suite in good location
The hotel has excellent service,( Brian, the bellman is eager to help in any way he can). the location is pretty good, in a safe area and within walking distance to the zona rosa and to the transmilenio. The rooms are indeed small suites, which is very nice. A good breakfast can be taken either in the restaurant downstairs or in the room ( room service is free, another nice touch). The room exclusive WIFI is painfully slow and you are better off using the hotel "wide" one. The noise level is ok, because street noise can be heard in the morning.

6/10 Okay

Oscar, Colombia

Liked: Cleanliness, staff & service, room comfort
This hotel was average. It didn't exceed or fall below my expectations. The suites should have been equipped with pots, pans for cooking and more eating dishes and cutlery.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed but reasonable
The drive from the airport was almost an hour not 30 min. The staff greeted me and was very accommodating when I arrived. I had to sign a blank receipt for the ride from the airport. The room had a full kitchen with an oven but NO POTS OR PANS TO COOK WITH.... I asked the front desk and a bellhop the both said later and for 3 days nothing... I would have rated the hotel higher but not being able to cook was a big deal. Be careful about what you use in the room. All of the items for sale in the room are at least double what you will pay a block away from the hotel. I rated it a 3 but if I had the ability to cook it would have been high 4 or a 5.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

sadly underwhelmed

Liked: Cleanliness
Disliked: Room comfort
Underwhelmed
I find some of the staff at the hotel incredibly friendly, polite and efficient. The female front desk workers seemed to be either overwhelmed by their jobs, not properly trained or they simply didn't care. The bell boys were great as well as the front desk manager. The housekeeping service/laundry service incredibly inefficient. The location is ok, but incredibly difficult to catch taxis. I will not stay there again...

10/10 Excellent

Mr Uribe

Liked: Cleanliness, staff & service, room comfort
Poor wifi signal but everything else was perfect!
Had a nice comfortable room with a superior breakfast that far exceeded my expectations. I live in Bogota but wanted to change of scenery for the weekend, the suite was a great place to relax. However the wifi signal was very poor as I was trying to speak with my wife on Skype. Other than that I would stay again and would recommend to anyone.

8/10 Good

JOSE JOAQUIN

Liked: Cleanliness, staff & service, room comfort
Enough for a business trip
The amenities and location of the hotel were just perfect for our business trip.

8/10 Good

Nomad 2

Liked: Cleanliness, staff & service, room comfort
Great place to stay
Good hotel with excellent service. the only drawback is the location a bit away from the old town. Also I found only one good restaurant (Daniel d&w) nearby. Otherwise a grat place

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great staff. Very attentive to every need.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bang for your buck.