Ratings based on 15 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth UK

Can't fault it!

Posted Jan 27, 2017
Excellent service and we were offered a $20 night upgrade to a lovely room overlooking the courtyard. Everything ran like clockwork. It wasn't that cheap but was worth every penny.
Comment from Hotel Management
Feb 2, 2017 by PR Manager, Hotel Management
Dear Graham, Thank you very much for your comments and insight into our property! I am delighted you had a great experience with us. We are small enough that we can offer highly personalized and customized service and I am pleased that our staff met your expectations. That is what we strive to do at Four Seasons! Thank you once again for taking the time to write and look forward to your future visits!! Best Regards Paula Gamboa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Koloa, Hawaii

New hotel nicely located

Posted Dec 29, 2016
Pros: The location is perfect if you have no car as many restaurants are at walking distances.
Cons: We believe that the staff that cleans the rooms has not been properly trained
Location: Good location as many decent restaurants are at walking distances
New hotel in a nice neighborhood as it is surrounded by many decent restaurants including breakfast places. Your best bet is to ask for a room which "gives" on the interior patio. Nice building with character (vaulted ceilings), and "romantic" patio with excellent dining capabilities.
Comment from Hotel Management
Jan 2, 2017 by PR Manager, Hotel Management
Dear Renato, Thank you very much for your comments and insight into our property! I am delighted you had a great experience with us overall. We will review your comments with the team about the cleanliness of the rooms. We apologize if we didn’t meet your expectations in that department. We will take your feedback into consideration. Thank you once again for taking the time to write and look forward to your future visits!! Best Regards Paula Gamboa PR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great gem

Posted Oct 27, 2016
Pros: I loved the decor, walkability to neighborhood restaurants, safety
Cons: I do not think the hotel comes equipped with a/c but Bogota is typically cool year-round. Rooms are equipped with windows and fans...so you have options to cool off when necessary. I'm just a hot-natured guy. I do believe am a/c unit might diminish the historic charm of this beautiful property.
Location: Quiet neighborhood with trendy restaurants. Excellent location.
Comment from Hotel Management
Nov 16, 2016 by Paula Gamboa. PR Manager., Hotel Management
Dear Great gem: Thank you for taking the time to write about our hotel; the feedback from our guests is really important to us! We hope to welcome you back in a near future, so we can offer you the best service in town. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2016
We stayed at this hotel for 3 days in the summer. Staff offered a suite upgrade. Great staff, beautiful location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel experience ever

Posted Dec 15, 2015
Everyone at the hotel was the most accommodating and friendly ever seen. The rooms are big clean and beautifully decorated. The restaurant and garden is the most beautiful that I have ever seen. This was the best hotel experience I've ever had.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Lovely hotel throughout, large comfy roooms

Posted Sep 20, 2014
Location: Good restaurants in the area and close to shopping
Lovely design throughout with large rooms, very comfortable and helpful attentive staff
4 out of 5
Recommended
for Everyone
by A verified traveler from panama city, panama

Nice hotel un Bogota

Posted May 22, 2014
Casa Medina is a tradicional and couzie hotel to visit.
5 out of 5
Recommended
for Everyone
by Ken from Las Vegas, NV

Truly outstanding

Posted Aug 2, 2013
Pros: Wonderful unexpected touches were the order of the day and the staff that behaved like real people instead of employees following a script.
Cons: Can't imagine what.
Location: Surrounded by wonderful restaurants in an upscale setting - on the main north south road for convenience but miles away in noise level and feeling.
I felt a warmth only matched from being with friends or family. The entire staff was friendly and caring. I felt genuinely pampered and cared for but not in a solicitous way - it felt like it was from the heart.
5 out of 5
Recommended
by A verified traveler from Weston, FL

Casa Medina - Bogota

Posted Nov 8, 2007
Great location, close to the upscale northern Bogotá areas and in an old charming english style neighborhood. Great restaurants (zone G) withing walking distance. 15 minutes from the downtown and historic areas, montserrate, Candelaria. Hotel has historic colonial (Spanish & English) appeal, very roomy rooms. While not quite the 5 star it claims to be, it needs a bit more concierge interaction with guests, better weekend and guest oriented packages (sadly the bar is closed during weekends). A bit pricy
5 out of 5
Recommended
by A verified traveler from seattle

i love Bogota & this place is the best!

Posted Sep 7, 2007
I had no idea what to expect, i was very impressed. this is an old and elegant building with a very high quality addition for more rooms. Great character and very well kept,lots of old woodwork and tile, but very contemporary modern marble baths and showers. It is a Relais & chateau property, and i have never been disappointed there. i got a huge room with I-pod player and sitting area, big windows for the view of some city scape. Staff is very attentive, very professional. it is not inexpensive- the water in the room is about five times what it should be! there are several shops, stores nearby and it is in a safe walkable area. 5 days and never felt nervous at all. Try Wok star nearby for fusion asian food, great place. i got good rates on expedia, i loved it and would stay there again. traffic is difficult in Bogota, but it is about 15 minutes to the downtown area. lots of great places to hang at nearby. Don't miss the Museo D'Oro. the people are great in Colombia