Breakfast, lunch, dinner served; international cuisine, alfresco dining
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Reviews of Four Seasons Hotel Bogota

5 out of 5
Four Seasons Hotel Bogota
Carrera 13 No 85-46, Bogotá, Distrito Capital

Reviews

9.4

Exceptional

Rating 10 - Excellent. 135 out of 179 reviews" "
Rating 8 - Good. 30 out of 179 reviews" "
Rating 6 - Okay. 7 out of 179 reviews" "
Rating 4 - Poor. 5 out of 179 reviews" "
Rating 2 - Terrible. 2 out of 179 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Payal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Step out of the hotel and you are in the midst of a very happening place - several great restaurants; shopping; walk around; lots of security officers regularly patrol this neighborhood. Cabs are easily available and the hotel also provides reliable and clean private transportation. This hotel property is an old building in the middle of the town and is beautifully maintained. It is clean; staff is excellent; guest services managers Catalina and Maria are super helpful. We had an excellent experience while staying at this hotel during our visit to Bogota. I highly recommend!
Stayed 3 nights in Apr 2024
Response from Four Seasons Bogotá on Apr 14, 2024
Thank you for your kind response. We will gladly pass along your comments and hope you continue to visit our property soon.

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful hotel in a safe and quiet street. There are restaurants very near by and the hotel’s food is very good. There are shops, malls, and other restaurants, etc walking distance. The staff is stupendous! Very professional, attentive, welcoming,and friendly staff who make your stay special .
Stayed 3 nights in Mar 2024

10/10 Excellent

Lalatendu

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our three nights stay at a suite at the FOUR SEASONS. Area around the hotel is super walkable for dining, shopping, etc.. breakfast buffet, added bonus. Staff all around the hotel, including the front desk and concierge are super friendly and helpful and helped us arrange wonderful tours of an arrival. Heard Zona Rosa was the best place to stay in Bogotá and I can confirm that. Everything in the area is pricey, but is well worth it and it’s super safe.
Stayed 3 nights in Mar 2024

10/10 Excellent

Yakun

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Knut

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The staff was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandro Xavier, HUIXQUILUCAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, a fee details to fix in the room, but excellent in general, Staff is extremely dedicated and kind.
Stayed 2 nights in Jan 2024

8/10 Good

Katarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional and the location perfect for us. The Spa was ok and breakfast should have been included in upgraded room prices…that was a bit disappointing.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mariangelli Alvarez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond expected. Attention was top-notch
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Four Seasons Bogota could not have been lovelier. From check in to check out my experience was made wonderful by the people at the front desk, in the spa, the restaurant, etc. I will for sure come back when I am in Bogota next.
Stayed 3 nights in Aug 2023

8/10 Good

Carmen Elena

Liked: Cleanliness, staff & service, property conditions & facilities
There is a bomb that makes noise during the day behind our room window
Stayed 3 nights in Jul 2023

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In the bedroom the ceiling is very low, and the bathroom is the most unpractical bathroom I ever stayed in.
Stayed 3 nights in May 2023

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are exceptional. They went above and beyond to be of assistance.
Stayed 1 night in Mar 2023

10/10 Excellent

Colin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful staff. Room was beautiful with comfortable bed. Nice spa. Nice but small bar/restaurant.
Stayed 3 nights in Mar 2023

10/10 Excellent

Raul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall.
Stayed 3 nights in Mar 2023

10/10 Excellent

Jose Miguel Simon, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, más pequeña que lo usual para un four season Hotel, elevadores necesitan update, muy pequeños, pero el staff es muy atento y te haces sentir bien.
Stayed 4 nights in Feb 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great King Suite with Four Seasons impeccable service. The property has an unassuming facade and low key public spaces in a great area. Some of Bogotá’s best restaurants in the same block as the hotel.
Stayed 7 nights in Feb 2023

10/10 Excellent

Miriam D

Stayed 3 nights in Feb 2023

8/10 Good

arturo

8/10 Good

Adrien

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great service - needs to be more modern and cozy
Jannet the manager and Alejandro in the reception did a great job to make our stay as happy as possible. The four seasons team is kind and always willing to help. They were very kind to allow us late check out since our flight back to London was in the evening and we had a baby. Something we very much appreciated. The hotel is superb well located. Imposible to be in a better area. The hotel needs updating and getting more modern and cozy. The massage at the spa have prices that are beyond reasonable. We decided to go in front instead for a 1/4 of the price. The rooms are very 90s.
Stayed 4 nights in Dec 2022

10/10 Excellent

Louis

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I could not get to watch American college and professional football

10/10 Excellent

Tricia

10/10 Excellent

Isabella, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2022

10/10 Excellent

Richard

Stayed 1 night in Dec 2022

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and perfect location!
Although the lobby of this FS doesn't look as luxurious as other FS properties, the staff of the hotel makes up for the most wonderful stay. Big thanks to Daniel, Diana, Nicolas, Pedro and Janeth for a wonderful stay. This hotel is perfectly located in the heart of the Zona Rosa restaurant and entertainment district. The room was quiet and relaxing, away from any noise from hectic Bogota.
Stayed 3 nights in Nov 2022

10/10 Excellent

DIANA V

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great but the staff was excellent !!!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locations with excellent service
Great location with high quality bedding. Slept so well. Service was great. Smiles every time, gym was small but perfect covering everything you could need for a good work out, including heavy dumbbells. Stream room was a nice treat. Rooms a little small, but still well presented. Still need to think about their environment impact as toiletries are still single use plastic and no water filling machine in the gym meaning single use plastic bottles. I would rebook
Stayed 2 nights in Nov 2022

10/10 Excellent

Alberto, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , the staff always very kind
Stayed 3 nights in Nov 2022

10/10 Excellent

CELIAR

Stayed 3 nights in Oct 2022

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking lot is lousy. And I booked a king bed and there I have a queen bed.
Stayed 3 nights in Oct 2022

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Great location, staff, and amenities.
Stayed 3 nights in Oct 2022

10/10 Excellent

Frances, Aguadilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, on a quite street. Wonderful shopping, restaurants and bars all walking distance.
Stayed 4 nights in Sep 2022

10/10 Excellent

JESSICA, AGUADA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 4 nights in Sep 2022

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Bogota por su ubicación y servicio
Stayed 1 night in Sep 2022

10/10 Excellent

somayra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and the staff is very helpful and friendly.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kevin, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a Four Seasons and can now see what it is exalted for its service. The Fours Seasons Hotel Bogota did not disappoint.
Stayed 3 nights in Aug 2022

10/10 Excellent

Auriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 3 nights in Aug 2022

10/10 Excellent

Eugenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great!
Stayed 7 nights in Jun 2022

10/10 Excellent

Stanley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is Excellent!
Stayed 2 nights in Apr 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and perfect location
Hotel has a great location next to Bogota's night life and great restaurants. The service was amazing and the library/bar staff was great always helpful and with a smile. The room was extra clean, the bed was supper comfortable and the bathroom area was specious. During my next visit to Bogota this Hotel will be my first choice always. The staff at the front desk always had the answer or would help us with any needs.
Stayed 4 nights in Apr 2022
Response from Paula Gamboa Director of Marketing on Apr 20, 2022
Dear Diana, Thank you so much for your kind comments! We really appreciate you took the time to let us know you enjoyed your stay with us. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb service at this great hotel. The front desk staff couldn’t be more accommodating. . Superb gym and steam room too. Rooms are spacious and the vicinity is super cool.
Stayed 2 nights in Mar 2022

10/10 Excellent

Jorge

Stayed 1 night in Mar 2022

4/10 Poor

Nazareno

Stayed 3 nights in Dec 2021

10/10 Excellent

Felix, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the middle of an upscale neighborhood surrounded by shops and restaurants.
Stayed 3 nights in Nov 2021
Response from Paula Gamboa Director of Marketing on Nov 22, 2021
Dear Felix, Thank you so much for your kind comments! We really appreciate you took the time to let us know you enjoyed your stay with us. Best regards, Paula Gamboa Director of Marketing

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job by you
The Four Seasons in Bogota is a very nice hotel. It’s located in the entertainment district of Bogota, walking distance from a number of restaurants, shopping malls, movie theaters, bars, and more. The staff was very attentive.
Stayed 3 nights in Nov 2021
Response from Paula Gamboa Director of Marketing on Nov 12, 2021
Dear Brandon, Thank you so much for your kind comments! We really appreciate you took the time to let us know you enjoyed your stay with us. Best regards, Paula Gamboa Director of Marketing

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for a high floor room and it was not granted.
Stayed 4 nights in Feb 2020

8/10 Good

Shie Sioe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but just wet toilet.
The hotel is small but very chic. The room is beautiful! Sadly the shower/toilet room is very flawed. Every shower we took all the water comes out from the shower area and into the toilet. And when you are done taking shower, its all just wet and damp. If you are ok with that then it’s fine. But we are used to dry toilet area. So it makes it uncomfortable to go to the toilet after the shower
Stayed 2 nights in Jan 2020
Response from Paula Gamboa on Jan 8, 2020
Dear Shie Sioe, Thank you so much for sharing your experience with us! We are very keen on receiving your comments about the style of the hotel! We apologize for any inconvenience caused to you during your stay and we are going to take into consideration your review. Please let me know if you any requests. And we hope we can welcome you back any time soon. Paula Gamboa Director of Marketing