Ratings based on 7 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Best hotel in Bogota.

Posted Jul 27, 2014
Best hotel in Bogota in the best location. Great service.
Comment from Hotel Management
Nov 22, 2016 by PR Manager., Hotel Management
Dear Matt: Thank you for taking the time to write! We appreciate your kind comments. We hope to welcome you back in a near future, Best regards, Paula Gamboa.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan, PR

Great location!!!

Posted Jul 3, 2014
Pros: Location, location, location!!!
Location: Great location.
This a very nice boutique hotel located in the Zona Rosa, surrounded by many restaurants and bars. I only stayed for a night, but had a very good experience. I will definitely stay here again.
Comment from Hotel Management
Nov 22, 2016 by PR Manager., Hotel Management
Dear Ivan: Thank you for taking the time to write! We appreciate your kind comments. We hope to welcome you back in a near future, Best regards, Paula Gamboa.
1 out of 5
Recommended
for Everyone
by M&P from Panama, Rep of Panama

Excellent !!!

Posted Nov 21, 2013
Pros: Everything
Location: The best, near all the best restaurant and malls.
The Best small Hotel !!!
5 out of 5
Recommended
for Everyone
by A verified traveler

We had a short but pleasant stay at the hotel.

Posted Oct 27, 2013
Pros: evrything
Cons: Suggest to put a coffee machine in the rooms specially important when is COLD in Bogota, would be a perfect addition to a fantastic hotel
Location: It is close to every thing you need, and with the traffic in the city this is very convenient
As always The Charleston is a great place to stay,very comfortable and excellent location! Every time we are going to Bogota we have stayed at this Hotel and every time is consistently excellent ! The aromatic tea(made out of berries) is great.
5 out of 5
Recommended
for Everyone
by Kim from Miami, FL

Very nice, will definitely come back

Posted May 30, 2013
Pros: See above.
Cons: The water in the shower runs out on the the floor sometimes.
Location: Excellent location, right in the thick of things.
Very nice ambience, excellent room, very modern. Air conditioning works very well. Ipads in room are nice touch.
4 out of 5
Recommended
for Business Travelers
by Syl. from Miami, FL

Great for "Hip" couples and Business travelers

Posted Jul 31, 2012
Pros: Rooms & Location
Cons: Spa
Location: Very well located: in the middle of the shopping & restaurant/nighlife areas.
Very well located: in the middle of the shopping & restaurant/nighlife areas. Hotel is Contemporary/Happening (Boutique Hotel type). SPA is not a Spa but rather a massage room. Good Service and Quality Rooms
2 out of 5
by nikki from amsterdam

Do not stay here this hotel is a rip off!

Posted Nov 2, 2013
Cons: Do not ripp people of. It is distasteful
We stayed 4 nights. The floor in the entrance hall is old and looks tired. When we checked out we were surprised by the amount to be paid extra. We were charged an outrageous amount for 8 small bottels of Evian water. The water was placed everyday on the side of the wash basin and not in the minibar so we assumed these bottels to be complimentary. It is very dangerous in Bogota to take a cab randomly in the streets so we asked the hotel to call us a cab every time we went out. Turned out we paid more than double compared with regular cab prices for the hotel taxi. We had breakfast 2 times in this hotel and the second time my partner found himself chewing on a long hair in the Bread that was served on the table. Breakfast was 45 euro each time for the two of us and it was nothing special. Remember that food is extremely cheap in zocalo via, so you better eat outside! We just had bread with scrambled eggs and coffee. Another point, We asked for an iron and they said they had no iron board and we had to wait. A lady came up to pick up the clothes that needed to be ironed. We were charged for the ironing as well plus taxes. When we requested a late checkout the lady said we could stay without charge, but on the day of departure we were told to pay half rate so we declined and left the room early. The location of the hotel is good. I would advise everybody tostay away from this hotel since the hotel policy is not correct