Ratings based on 499 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Bogota trip

Posted Jun 2, 2017
Pros: Staff was very polite and helpfull
Cons: Better blanket options, the one supplied is a comforter type, very heavy
Location: Salitre mall
Hotel building is nice, too close to the airport and had noise of air traffic late and night and early in the morning, bathroom was too small. If you are doing business in downtown, it is a mess to travel back and forth to the hotel due to the heave traffic almost 24/7.
Comment from Hotel Management
Jun 22, 2017 by Maira Piza , Hotel Management
Good Afternoon ; We offer apologies for the inconvenience that presented in our hotel because of the noise generated in the top of the hotel. We have taken the necessary corrective measures to prevent these situations arise. We would like to have the opportunity to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Great hotel, location and staff

Posted Jun 1, 2017
Great place to stay, staff are extremely helpful and location is perfect for eating out , shopping and bars.
Comment from Hotel Management
Jun 22, 2017 by Maira Piza, Hotel Management
Good Afternoon ; Thank you for choosing our Hotel for your recent stay in Bogotá. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, your satisfaction is our priority..
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

The best Hotel in town

Posted May 28, 2017
This is the best Hotel in Bogotá. Nice, clean great food. But above all, it's staff, they are the best in the world. If you want to have the best experience either for vacation or business book with them
Comment from Hotel Management
May 31, 2017 by Maira Piza, Hotel Management
Good Afternoon ; Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Quality Coordinator maira.piza@ghlhoteles.com
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

good location nice hotel

Posted Apr 26, 2017
Pros: location rooms
Cons: food
Location: good
good overall. had stay before and every thing as good as before except the food. Not as good as before
Comment from Hotel Management
Jun 22, 2017 by Maira Piza , Hotel Management
Good Afternoon ; • Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards.Best Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

I used for business it is an ideal hotel for it

Posted Apr 1, 2017
This hotel has everything, good food, excellent people, nice clean and wonderful environment
2 out of 5
by A verified traveler

Bad experience in Capital Hotel Bogota

Posted Mar 13, 2017 on Hotels
Not good. To much noise. Personnel not costumer service orientated.
5 out of 5
by Bobby

very clean

Posted Feb 28, 2017 on Hotels
A good safe neighborhood, and good breakfast.
1 out of 5
by A verified traveler from Karachi, Pakistan

Most inflexible booking policy

Posted Feb 8, 2017
My colleague couldn't travel to Colombia due to force majore, and despite my appeal thru Expedia for change of booking dates, The Hotel was adamant to comply with our requests. Shows complete lack of Customer Support from the Hotel
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Minneapolis

Excellent hotel close to the airport.

Posted Feb 5, 2017
Pros: Very clean
I have stayed there in the past and I have never been disappointed. Good hotel, close to the airport, quiet place, safe area of town with close by banking.
5 out of 5
by Sally Obando from Barstow, CA

Excellent

Posted Feb 5, 2017 on Hotels
Great place, great service