Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lamonte

Great hotel close to airport

Posted Aug 18, 2015
The hotel staff is very helpful!! The complimentary breakfast was amazing. Taxi service the hotel uses is very good!
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Good as always, but...

Posted Aug 11, 2015
The receptionist was not well trained and did a couple of mistakes, like not have my name right, said the my miles were included and they were not as I find out later, and she asked me for my information and write it down all wrong and did not even confirm. Also a banging hamer noise at 2am it's not the best sound to hear. The hotel is pretty good and I've been staying there for more than 4 years now. I hope this was just a one time bad experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelencia

Posted Jun 15, 2015
Es el tercer año consecutivo q me alojo en gel hotel capital, tiene unas habitaciones muy cómodas y la atención a los huéspede es es muy buena.
Comment from Hotel Management
Jul 8, 2015 by Maira Piza, Hotel Management
Buenas Tardes, Agradecemos su tiempo para evaluar nuestro servicio, cada día necesitamos conocer cuál es nuestro nivel para buscar la forma de superar las expectativas de nuestros huéspedes. Esperamos tener la oportunidad de tenerle con nosotros nuevamente. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad
5 out of 5
Recommended
for Getaway With Friends
by Gordon from Galashiels

An excellent hotel

Posted Jun 3, 2015 on Hotels
I always use this hotel when I come to Bogotá, the airport shuttle taxi is great and reliable. Always the staff are friendly and efficient. The breakfast is superb with a good variety of food.The neighbourhood is safe I always feel relaxed around hereand
4 out of 5
Recommended
for Business Travelers
by Carlos from Medellin

Revision Aire Acondicionado

Posted May 28, 2015 on Hotels
Equipo de Aire acondicionado en la habitacion muy ruidoso.
3 out of 5
Recommended
for Business Travelers
by Ruben G. from cali

Noisy, poor wifi, good rate

Posted May 10, 2015 on Hotels
ok overall, wifi signal was very poor, very noisy being close to El Dorado, why not having double or triple glass windows???
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Excellent hotel, close to BOG airport

Posted May 3, 2015
Pros: Clean hotel, very helpful staff. Safe location. Friendly people.
Cons: Nothing. Keep the good service.
Location: Business area close to the airport. Basic resources closely, small grocery store nearby. Safe and clean area.
I have stayed there in the past, very good hotel, close to Bogota airport, safe and clean area. Very good service. Excellent food.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey. Looking forward to your soon return Maira Alexandra Piza C Customer Management
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice Hotel close to many corporations

Posted Apr 27, 2015
Pros: Breakfast
Cons: Fast late hours check in and hotel equipment machine makes a lot of noise at 3rd floor bedrooms (I had to request to be changed due to the noise at 5)
Location: shopping mall walking distance and some nice restaurants, coffee nearby
Good breakfast, convenient location, caring personnel but take too long to check in people arriving late at night.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, We appreciate the time it took to fill out our survey, your opinion is very important because it gives us confidence to improve our service. We await your return. Thanks, Maira Alexandra Piza C Customer Management
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice hotel

Posted Apr 25, 2015
Have stayed several times and hotel is good. Hotel is clean and near to my work area.
Comment from Hotel Management
May 7, 2015 by Maira Alexandra Piza C, Hotel Management
Good Afternoon, Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Customer Management
5 out of 5
Recommended
for Personal Event
by A verified traveler

EXCELENTE SERVICIO

Posted Apr 15, 2015 on Hotels
Excelente, muy bien atendidos, el hotel siempre tan seguro y tan organizado, el personal muy amable y siempre servicial, pendientes de todos los detalles. el desayuno delicioso y variado, en general es uno de los hoteles favoritos.
Comment from Hotel Management
Jul 11, 2015 by Maira piza, Hotel Management
Buenas Tardes, Reciba un cordial saludo del equipo de colaboradores del Hotel Capital. Estamos muy agradecidos por su ayuda en la evaluación de nuestro servicio, todas las calificaciones y comentarios serán tomados en cuenta para mejorar nuestra calidad de servicio. Esperamos su pronto regreso. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad