Ratings based on 398 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Hofheim am Taunus

Das Hotel gefällt uns seht gut.

Posted Aug 22, 2016
Pros: Der Rundum Service.
Cons: Nö.
Location: Das Hotel ist in der Nähe vom Airport. Es gibt ein kostenlosen Transfer zum Hotel. Man ist schnell an allen Orten in Bogota.
Das Essen ist sehr gut. Man kann vom Büffet nehmen oder von der Karte bestellen. Es ist für jeden Geschmack was dabei. Das Hotel Personal ist sehr freundlich und hilfsbereit. Die Zimmer sind sehr gut. Wenn man ein Taxi braucht stehen diese vom Hotel zur Verfügung. Auch wenn man im Zentrum ist und ein Taxi braucht kommen diese. Sicherheit ist sehr gut.
5 out of 5
by A verified traveler

Posted Aug 22, 2016
Very close to the airport, friendly and helpfull staff.
5 out of 5
by A verified traveler

Hochwertiges Hauptstadt-Hotel

Posted Jul 24, 2016
Flughafennah. Kostenloser Transfer. Direkt neben der deutschen Botschaft. Gute Ausstattung. Top Service.
5 out of 5
by A verified traveler from C

Outstanding experience

Posted Jul 24, 2016
The people who works over there are amazing.I always use this hotel for my business porpoise, and I will in the future
4 out of 5
by Jose

Posted May 27, 2016 on Hotels
Comment from Hotel Management
Jun 29, 2016 by Maira piza, Hotel Management
Buenos Dias; Muchas gracias por diligenciar esta encuesta y por hacernos saber cómo percibe nuestros servicios, es muy importante para nosotros conocer su experiencia en el Hotel para saber cómo mejorarla y así seguir superando sus expectativas. Esperamos su pronto regreso. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad maira.piza@ghlhoteles.com
3 out of 5
by Sam from Miami

Decent, needs improvement

Posted May 26, 2016 on Hotels
This hotel is nicely priced and the location is good if your meetings are outside the city, as well as great airport access. Breakfast is complimentary, in my case, but it's somehow poor and the cook could never get my order right. Now to the room, extremely small, bathroom even smaller. If you open the door, you cannot access the shower, so you need to get in, close the door, and be able to use the bathroom, that's how small it is. Water pressure is the worst, either in the shower or faucet, was on the 5th floor. Maybe 1st floor would be better, doubt it. Lastly, WHY carpet !!!! somehow dirty and old. Hotels need to move to wood or wood laminate floors, clean, cool, and comfy. That said, in the $100-120 range, maybe, over that find something else near Parque 93, more fun, more nightlife.
Comment from Hotel Management
by Maira piza, Hotel Management
Good Afternoon; Thank you very much for your comments, so we know that we must improve to be your choice. We hope to have the opportunity to make these improvements for greater well-being. Thank you for your visit . Maira Alexandra Piza C Quality Coordinator maira.piza@ghlhoteles.com
5 out of 5
by jerome from lyon

tres bon hotel que je recommande

Posted May 13, 2016 on Hotels
cela fait plusieurs fois que je viens dans cet hotel et suis toujours content; rien à dire !
Comment from Hotel Management
Jul 23, 2016 by Maira piza, Hotel Management
Good Afternoon; Your opinion is very valuable to us as it helps us to assess her quality of our services, we know that exceed expectations allows us to continue working hard to always exceed our standards. Thanks for taking the time to fill out this survey. Looking forward to your soon return Best Regards, Maira Alexandra Piza C Quality Coordinator maira.piza@ghlhoteles.com
4 out of 5
by Charles

Posted May 12, 2016 on Hotels
Comment from Hotel Management
Jul 23, 2016 by Maira piza, Hotel Management
Buenas Tardes; Para la familia Capital es importante conocer su evaluación sobre nuestro servicio. Cada día trabajamos por mejorar la calidad del hotel, adquiriendo el compromiso de superar las expectativas de nuestros huéspedes. Esperamos su pronto regreso. Cordialmente, Maira Alexandra Piza C Coordinadora de Calidad maira.piza@ghlhoteles.com
4 out of 5
by jerome from lyon

Je recommande vraiment cet hotel, accueil agreable

Posted May 10, 2016 on Hotels
ce n'est pas la premiere fois que je vais a l'hotel, et je suis toujours satisfait. Accueil agréable et efficace, lobby sympa, salle de restaurant pour le petit dejeuner et son buffet parfait, chambre agréable (parfois petite, cela depend et ce fut malheureusement le cas pour ce sejour)
Comment from Hotel Management
Jul 23, 2016 by Maira piza, Hotel Management
Good Afternoon; Please accept this cordial greeting from the whole team at the Capital Hotel. We are very grateful for your help in evaluating our services and every qualification and commentary will be taken into account to improve our quality of service to you. We look forward to your next visit. Maira Alexandra Piza C Quality Coordinator maira.piza@ghlhoteles.com
2 out of 5
by Paulo

Levantou poeira

Posted May 5, 2016 on Hotels
O hotel é bom, com ótimo café da manhã, funcionários receptivos e prestativos, além das instalações novas. Porém, nosso quarto estava todo empoeirado (a ponto de deixar nossas meias brancas todas encardidas), colchão e travesseiros com muita poeira que nos causou rinite e perturbou o sono de todos (eu, minha esposa e filho de um ano). Por isso, apesar de o hotel aparentar ser bom, não recomendo devido à sujeira de nosso quarto. Lamentável!
Comment from Hotel Management
Jul 23, 2016 by Maira piza, Hotel Management
Boa tarde, Com os melhores cumprimentos, Muito obrigado por seus comentários e sugestões, foi realizado follow-up para a área geral do quarto para verificar sua condição e continuar com o vaso sanitário necessário. Vamos tomar as medidas necessárias para evitar a reapresentação este incidente tripo. Congratulamo-nos com a oportunidade de servir-los novamente, Maira Alexandra Piza C Quality Coordinator maira.piza@ghlhoteles.com