Posted Jan 30, 2017
Stayed here with family for two different nights travelling to and from Santa Marta. Staff were really helpful and friendly. Hotel was clean, rooms were nice, bedding was so soft, had a great stay here. Room Service was fast and efficient and the food was good. I would 100% recommend this hotel. Cherry on top was the free shuttle to and from the airport. I would advise do your homework when travelling to Bogota as were tricked by cab drivers not once but twice. One cab driver representative sent us to the wrong area to take our Holiday Inn Shuttle said it was in one place when in fact it was in another (which is exit 5 but UPSTAIRS.) He also lied and said the shuttle only came sometimes and what kind of service makes their patrons wait, when in fact the shuttle comes every 30-40 min 24 hours a day. He was trying to get us to use his van cab service but did it in a very dishonest way. I told the Holiday inn representative I hope he will be reprimanded for this kind treachery. The second cab driver had drove in circles trying to buy time when we asked him to take us from the big mall close to Holiday Inn back to Holiday in Airport. He said he was "confused" because there are two Holiday inns close to the airport but he just did it to kill time and make money. I advise bring the address of the Hotel so they cannot do the same.