Dear. Mr LeonOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear Kasia,Thank you for taking your time and rating us. We like to know that the breakfast was to your liking. We hope you come back soon to continue enjoying our services.Best regards,Leidy Delgado Reception Holiday Inn Express Parque 93

Dear.Mrs GenovevaOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear. Mrs. PamelaOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear. Mr. CarlosOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear. Mrs. CatalinaOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear Maya,First of all, I would like to express my sincere apologies for the problems you experienced in his room during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and I am very sorry that we did not meet your expectations.I would like him to know that we have been working diligently to resolve the issues he has experienced in his room. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.Regarding the rates managed by the application, it is directly by IHG and negotiations with third-party agencies are different.I hope you can accept our apology and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are at your disposal 24 hours a day to ensure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,

Dear. Mr. FranciscoOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear, JamilaWe would like to express our sincere gratitude for your recent stay at our hotel and for taking the time to share your positive comments. Your opinion is very valuable to us and we are pleased to know that you enjoyed your stay at our facilities.We are glad that you found our hotel comfortable and clean, and that you enjoyed our facilities and services. We take pride in providing exceptional service to all of our guests and it is gratifying to know that we have met your expectations.We hope to have the opportunity to welcome you again in the future and make your next stay an even better experience. Thank you again for choosing our hotel and for your kind comments.Sincerely,

Dear.Mr RobertOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear. Mrs. AidaOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear, GuestWe would like to express our sincere gratitude for your recent stay at our hotel and for taking the time to share your positive comments. Your opinion is very valuable to us and we are pleased to know that you enjoyed your stay at our facilities.We are glad that you found our hotel comfortable and clean, and that you enjoyed our facilities and services. We take pride in providing exceptional service to all of our guests and it is gratifying to know that we have met your expectations.We hope to have the opportunity to welcome you again in the future and make your next stay an even better experience. Thank you again for choosing our hotel and for your kind comments.Sincerely,

Estimada. Sra. BrendaEn nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,

Dear,Mr JohnWe would like to express our sincere gratitude for your recent stay at our hotel and for taking the time to share your positive comments. Your opinion is very valuable to us and we are pleased to know that you enjoyed your stay at our facilities.We are glad that you found our hotel comfortable and clean, and that you enjoyed our facilities and services. We take pride in providing exceptional service to all of our guests and it is gratifying to know that we have met your expectations.We hope to have the opportunity to welcome you again in the future and make your next stay an even better experience. Thank you again for choosing our hotel and for your kind comments.Sincerely,

Dear. Mr JhonOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear. Mr. JhonOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Dear.On behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Estimado. ExarelaEn nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,Jefe de Alojamiento y Reservas

Estimada Sra. Merari,En primer lugar, quisiera expresar mis sinceras disculpas por los problemas que ha experimentado en su habitación durante su estadía en nuestro hotel. Nos tomamos muy en serio la comodidad y la satisfacción de nuestros huéspedes, y lamento mucho que no hayamos cumplido con sus expectativas.Me gustaría que sepa que hemos estado trabajando diligentemente para resolver los problemas que ha experimentado en su habitación. Hemos tomado medidas para asegurarnos de que estos problemas no vuelvan a suceder en el futuro, y estamos haciendo todo lo posible para mejorar la calidad de nuestras habitaciones y servicios.Espero que pueda aceptar nuestras disculpas y que nos brinde la oportunidad de mostrarle una experiencia de hospedaje excelente en el futuro. Si necesita cualquier cosa durante su estadía, no dude en ponerse en contacto conmigo o con nuestro personal. Estamos a su disposición las 24 horas del día para asegurarnos de que tenga una estancia cómoda y agradable.Gracias por elegir nuestro hotel y por permitirnos rectificar esta situación.Atentamente,

Estimado. En nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,

Estimado. Sr.JoseEn nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,

Estimado. HuespedEn nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,

Dear. InmarOn behalf of the entire Hotel team, we want to sincerely thank you for taking the time to share your positive comments with us. We are delighted to know that your stay at our hotel exceeded your expectations and that you enjoyed a pleasant and memorable experience.We are pleased to know that our services and facilities, as well as the attention you received from our team, were to your liking and contributed to making your stay more comfortable and satisfactory. Your feedback motivates us to continue improving and offering exceptional service to our guests.We hope to have the pleasure of welcoming you again in the near future and make your next stay an even more pleasant experience. Thank you again for choosing Our hotel as your place of accommodation and for sharing your kind comments.Sincerely,

Estimado Sr. GustavoEn primer lugar, quisiera expresar mis sinceras disculpas por los problemas que ha experimentado en su habitación durante su estadía en nuestro hotel. Nos tomamos muy en serio la comodidad y la satisfacción de nuestros huéspedes, y lamento mucho que no hayamos cumplido con sus expectativas.Me gustaría que sepa que hemos estado trabajando diligentemente para resolver los problemas que ha experimentado en su habitación. Hemos tomado medidas para asegurarnos de que estos problemas no vuelvan a suceder en el futuro, y estamos haciendo todo lo posible para mejorar la calidad de nuestras habitaciones y servicios.Espero que pueda aceptar nuestras disculpas y que nos brinde la oportunidad de mostrarle una experiencia de hospedaje excelente en el futuro. Si necesita cualquier cosa durante su estadía, no dude en ponerse en contacto conmigo o con nuestro personal. Estamos a su disposición las 24 horas del día para asegurarnos de que tenga una estancia cómoda y agradable.Gracias por elegir nuestro hotel y por permitirnos rectificar esta situación.Atentamente,

Estimado. Sr. Julio CesarEn nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,Jefe de Alojamiento y Reservas

Estimada Sra. Sandra. En nombre de todo el equipo del Hotel, queremos agradecerle sinceramente por tomarse el tiempo de compartir sus comentarios positivos con nosotros. Nos llena de alegría saber que su estancia en nuestro hotel superó sus expectativas y que disfrutó de una experiencia agradable y memorable.Nos complace saber que nuestros servicios y instalaciones, así como la atención que recibió de nuestro equipo, fueron de su agrado y contribuyeron a que su estadía fuera más cómoda y satisfactoria. Su retroalimentación nos motiva a seguir mejorando y ofreciendo un servicio excepcional a nuestros huéspedes.Esperamos tener el placer de recibirlo de nuevo en un futuro próximo y hacer de su próxima estancia una experiencia aún más agradable. Gracias nuevamente por elegir Nuestro hotel como su lugar de alojamiento y por compartir sus amables comentarios.Atentamente,

Dear Mr Nazim,I want to express my sincere gratitude for taking the time to leave us such a wonderful review of your recent stay at our hotel. We are pleased to know that your experience with us was exceptional and that we met your expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the amenities of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be motivated to know they are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to welcome you again in the near future.Sincerely,Accommodation manager

Estimada Sra Leishla,Nos gustaría expresar nuestro más sincero agradecimiento por su reciente estancia en nuestro hotel y por tomarse el tiempo de compartir sus comentarios positivos. Su opinión es muy valiosa para nosotros y nos complace saber que disfrutó de su estadía en nuestras instalaciones.Nos alegra que haya encontrado nuestro hotel cómodo y limpio, y que haya disfrutado de nuestras instalaciones y servicios. Nos enorgullece brindar un servicio excepcional a todos nuestros huéspedes y es gratificante saber que hemos cumplido con sus expectativas.Esperamos tener la oportunidad de recibirlo nuevamente en el futuro y hacer de su próxima estadía una experiencia aún mejor. Gracias de nuevo por elegir nuestro hotel y por sus amables comentarios.Atentamente,Jefe de Alojamiento y Reservas

Estimado Sr.Ruben,Quiero expresar mi más sincero agradecimiento por tomarse el tiempo de dejarnos una reseña tan maravillosa de su reciente estancia en nuestro hotel. Nos complace saber que su experiencia con nosotros fue excepcional y que cumplimos con sus expectativas.Esperamos siempre brindar a nuestros huéspedes un servicio y alojamiento de alta calidad, y leer sus buenos comentarios nos llena de orgullo y satisfacción. Nos alegra saber que disfrutó de las comodidades de nuestro hotel y que nuestro equipo pudo contribuir a hacer de su estadía una experiencia memorable.Por favor, sepa que sus palabras son muy importantes para nosotros y nos animan a seguir esforzándonos por brindar un servicio excepcional a nuestros huéspedes. Compartiré sus comentarios con todo nuestro equipo, quienes se sentirán motivados por saber que están haciendo un excelente trabajo.Gracias una vez más por sus amables palabras y por elegir nuestro hotel para su estadía. Esperamos tener la oportunidad de recibirle nuevamente en un futuro próximo.Atentamente,

Dear Mr. David,First of all, I would like to express my sincere apologies for the problems you experienced with his room during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and I am very sorry that we did not meet your expectations.I would like you to know that we have been working diligently to resolve the issues he has experienced in his room. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.I hope you can accept our apologies and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are available 24 hours a day to make sure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,

Dear Mrs.Karla,I want to express my sincere thanks for taking the time to leave us such a wonderful review of your recent stay at our hotel. We are pleased to know that your experience with us was exceptional and that we met your expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,

Dear Mr. John,I want to express my sincere thanks for taking the time to leave us such a wonderful review of his recent stay at our hotel. We are pleased to know that his experience with us was exceptional and that we met his expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation Manager

Estimada Sra.Lizandra,Quiero expresar mi más sincero agradecimiento por tomarse el tiempo de dejarnos una reseña tan maravillosa de su reciente estancia en nuestro hotel. Nos complace saber que su experiencia con nosotros fue excepcional y que cumplimos con sus expectativas.Esperamos siempre brindar a nuestros huéspedes un servicio y alojamiento de alta calidad, y leer sus buenos comentarios nos llena de orgullo y satisfacción. Nos alegra saber que disfrutó de las comodidades de nuestro hotel y que nuestro equipo pudo contribuir a hacer de su estadía una experiencia memorable.Por favor, sepa que sus palabras son muy importantes para nosotros y nos animan a seguir esforzándonos por brindar un servicio excepcional a nuestros huéspedes. Compartiré sus comentarios con todo nuestro equipo, quienes se sentirán motivados por saber que están haciendo un excelente trabajo.Gracias una vez más por sus amables palabras y por elegir nuestro hotel para su estadía. Esperamos tener la oportunidad de recibirle nuevamente en un futuro próximo.Atentamente,Jefe de Alojamiento y Reservas

Estimado/a Huesped,Quiero expresar mi más sincero agradecimiento por tomarse el tiempo de dejarnos una reseña tan maravillosa de su reciente estancia en nuestro hotel. Nos complace saber que su experiencia con nosotros fue excepcional y que cumplimos con sus expectativas.Esperamos siempre brindar a nuestros huéspedes un servicio y alojamiento de alta calidad, y leer sus buenos comentarios nos llena de orgullo y satisfacción. Nos alegra saber que disfrutó de las comodidades de nuestro hotel y que nuestro equipo pudo contribuir a hacer de su estadía una experiencia memorable.Por favor, sepa que sus palabras son muy importantes para nosotros y nos animan a seguir esforzándonos por brindar un servicio excepcional a nuestros huéspedes. Compartiré sus comentarios con todo nuestro equipo, quienes se sentirán motivados por saber que están haciendo un excelente trabajo.Gracias una vez más por sus amables palabras y por elegir nuestro hotel para su estadía. Esperamos tener la oportunidad de recibirle nuevamente en un futuro próximo.Atentamente,Jefe de Alojamiento y Reservas

Dear Mr. Roberto,First of all, I would like to express my sincere apologies for the problems you experienced with his room during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and I am very sorry that we did not meet your expectations.I would like you to know that we have been working diligently to resolve the issues he has experienced in his room. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.I hope you can accept our apologies and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are available 24 hours a day to make sure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,Accommodation Manager

Dear Nadeem,I want to express my sincere thanks for taking the time to leave us a review of his recent stay at our hotel. We are pleased to know that his experience with us was good and that we met part of his expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a good experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation Manager

Dear EDI want to express my sincere thanks for taking the time to leave us such a wonderful review of her recent stay at our hotel. We are pleased to know that her experience with us was exceptional and that we met her expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation and Reservations Manager

Dear Anny,I want to express my sincere thanks for taking the time to leave us such a wonderful review of his recent stay at our hotel. We are pleased to know that his experience with us was exceptional and that we met his expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation Manager

Dear Mr. Richard,First of all, I would like to express my sincere apologies for the problems you have experienced with your room and with the perspective you had of our staff during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and I am very sorry that we did not meet your expectations.I would like you to know that we have been working diligently to resolve the issues you have experienced with your room and staff. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.I hope you can accept our apologies and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are available 24 hours a day to make sure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,Accommodation Manager

Dear Mrs. Cherryldine I want to express my sincere gratitude for taking the time to leave us such a wonderful review of your recent stay at our hotel. We are pleased to know that his experience with us was exceptional and that we met his expectations. We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience. Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests.I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job. Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation Manager

Dear Louis,First of all, I would like to express my sincere apologies for the problems you experienced with his room during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and I am very sorry that we did not meet your expectations.I would like you to know that we have been working diligently to resolve the issues he has experienced in his room. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.I hope you can accept our apologies and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are available 24 hours a day to make sure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,

Estimado Sr Fabio,En primer lugar, quisiera expresar mis sinceras disculpas por los problemas que ha experimentado en su habitación durante su estadía en nuestro hotel. Nos tomamos muy en serio la comodidad y la satisfacción de nuestros huéspedes, y lamento mucho que no hayamos cumplido con sus expectativas.Me gustaría que sepa que hemos estado trabajando diligentemente para resolver los problemas que ha experimentado en su habitación. Hemos tomado medidas para asegurarnos de que estos problemas no vuelvan a suceder en el futuro, y estamos haciendo todo lo posible para mejorar la calidad de nuestras habitaciones y servicios.Espero que pueda aceptar nuestras disculpas y que nos brinde la oportunidad de mostrarle una experiencia de hospedaje excelente en el futuro. Si necesita cualquier cosa durante su estadía, no dude en ponerse en contacto conmigo o con nuestro personal. Estamos a su disposición las 24 horas del día para asegurarnos de que tenga una estancia cómoda y agradable.Gracias por elegir nuestro hotel y por permitirnos rectificar esta situación.Atentamente,

Dear YI,I want to express my sincere thanks for taking the time to leave us such a wonderful review of his recent stay at our hotel. We are pleased to know that his experience with us was exceptional and that we met his expectations.We always hope to provide our guests with high-quality service and accommodation, and reading your good comments fills us with pride and satisfaction. We are glad to know that you enjoyed the comforts of our hotel and that our team was able to contribute to making your stay a memorable experience.Please know that your words are very important to us and encourage us to continue striving to provide exceptional service to our guests. I will share your feedback with our entire team, who will be encouraged to know that you are doing a great job.Thank you once again for your kind words and for choosing our hotel for your stay. We hope to have the opportunity to receive you again in the near future.Sincerely,Accommodation manager

Dear Mr. JoseFirst of all, I would like to express my sincere apologies for the problems you have experienced in our restaurant during your stay at our hotel. We take the comfort and satisfaction of our guests very seriously, and we are very sorry that we did not meet your expectations.I would like you to know that we have been working diligently to resolve the issues you have experienced with our breakfast service. We have taken steps to ensure that these problems do not happen again in the future, and we are doing everything we can to improve the quality of our rooms and services.I hope you can accept our apologies and give us the opportunity to show you a great hosting experience in the future. If you need anything during your stay, please do not hesitate to contact me or our staff. We are available 24 hours a day to make sure you have a comfortable and enjoyable stay.Thank you for choosing our hotel and for allowing us to rectify this situation.Sincerely,Jhonatan SalazarAccommodation Manager

Dear Vitali, Thank you for taking the time to tell us about your experience at Holiday Inn Express BOGOTA - PARQUE LA 93. Your comments are extremely valuable to us. We hope you will give us the opportunity to serve you again in the future. Once again, thank you for choosing Holiday Inn Express Best regards Luis Peña Accommodation Manager

Dear Mr Anton, Thank you for taking the time to tell us about your experience at Holiday Inn Express BOGOTA - PARQUE LA 93. Please note that your comments are very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. We hope you will give us the opportunity to serve you again in the future. Thank you again for choosing Holiday Inn Express.RegardsLuis PeñaAccommodation Manager

Dear Yathzel.Thanks for taking part of your time to qualify your recent stay at the Holiday Inn Express Hotel.We are very pleased that it met your expectations.We hope to see you again with usBest regardsLuis PeñaAccommodation Manager

Was a pleasure having you we us ! We really appreciate the time you took to share how was your stay. Hope to see you soon !Best Regards,Daniel Piñeros.Front of House Champion

Dear Mr Carlos Was a pleasure having you we us ! We really apreciate the time you took to share how was your stay.Any comment that you have regarding it help us to improveHope to see you soon !Best Regards,Daniel Piñeros.Front of House Champion