This is NOT a hotel. This is a dorm! Small rooms divided by paper thin walls. The doors on each frame slam loud whenever anyone enters or leaves. There is constant noise from televisions, talking, from early evening until early morning. Back packers coming in drunk, speaking in the hall ways, pounding on doors. Then the staff starts cleaning at the crack of dawn. They slam the doors as well, play loud music, and talk and laugh until noon. A nightmare.
Comment from Hotel Management
Jan 3, 2015 by Jack, Hotel Management
Hotel casa sabelle is proudly a treasured antique house, that has lived up to it´s original
architecture yet has been newly modified to meet our customers needs for a fair price, clean room and service.
The walls between the rooms are made of a solid concrete and brick foundation and our customers range from single travelers to families, businesses or groups looking for a fair price and quality in a highly priced zone of hotels. The hotel does not qualify as a retreat , and cannot guarantee you with the complete silence that there would be in one, however, unlike a dorm, we offer a 24 hour reception and customer service whos job is to meet your needs in the best manner possible. We cannot prevent the noise of customers walking in the halls to their rooms, or stop doors from opening and closing as evidence of life within the hotel, but we can guarantee if the noise is unpleasant ,and we are immediately made aware ,it will be taken care of. We offer our regret for your experience ,and wished you would have let us be a service to you during the times where you found a noise not to be of your liking. There is little we do when customers don’t take advantage of our 24 hour service and only let you know of any problems during their stay the day of their departure. We highly advice you on your future stays at any hotels, to let the staff know of your inconvenience as we are here to be of service to you.