Room, 1 Queen Bed, Non Smoking | Down comforters, minibar, in-room safe, desk
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Reviews of Faranda Collection Bogota, a member of Radisson Individuals

4.5 out of 5
Faranda Collection Bogota, a member of Radisson Individuals
Calle 112, 13A-45, Bogotá, Distrito Capital

Reviews

9.2

Wonderful

Rating 10 - Excellent. 59 out of 89 reviews" "
Rating 8 - Good. 22 out of 89 reviews" "
Rating 6 - Okay. 3 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 1 out of 89 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ana-Maria

Liked: Cleanliness, staff & service, amenities
I would have given a better review but was given a room w/o a light in the bed stand … asked for one repeatedly and none was given
Stayed 2 nights in Feb 2024
Response from Gerencia Hotel Faranda Collection Bogotá on Mar 2, 2024
Thank you for sharing your feedback, Ana-maria. We apologize for the inconvenience caused by the lack of a light in your bed stand at Faranda Collection Bogotá. Your comments will be shared with our team to improve our services. We appreciate your understanding and hope to welcome you back for a better experience next time.

10/10 Excellent

Bladimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno.
Stayed 4 nights in Jan 2024
Response from Gerencia Hotel Faranda Collection Bogotá on Jan 30, 2024
Gracias por tu opinión, Bladimiro. Nos complace saber que tu experiencia en el Faranda Collection Bogotá fue muy buena. Valoramos tu amabilidad y esperamos verte nuevamente en nuestro hotel. ¡Gracias por elegirnos!

10/10 Excellent

Marcia

Liked: Amenities, property conditions & facilities
We loved our stay at The Faranda. Staff are helpful and friendly and the breakfasts are wonderful!
Stayed 4 nights in Jan 2024
Response from Gerencia Hotel Faranda Collection Bogotá on Jan 30, 2024
Thank you, Marcia, for your kind review of the Faranda Collection Bogotá hotel. We are glad to hear that you had a pleasant stay and found our staff helpful and friendly. We take pride in offering a wonderful breakfast experience for our guests. We hope to welcome you back soon!

10/10 Excellent

María Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gerencia Hotel Faranda Collection Bogotá on Feb 4, 2024
Gracias por tu puntuación, María. Nos complace saber que tu experiencia en el Faranda Collection Bogotá fue muy buena. Valoramos tu amabilidad y esperamos verte nuevamente en nuestro hotel. ¡Gracias por elegirnos!

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023
Response from Gerencia Hotel Faranda Collection Bogotá on Jan 30, 2024
Gracias Patricia por tu puntuación del hotel Faranda Collection Bogotá. Nos complace saber que tu experiencia fue buena y que encontraste al personal amable. Esperamos poder recibirte nuevamente en el futuro.

10/10 Excellent

kristof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Alexander Novas on Nov 26, 2023
Gracias por elegirnos Esperamos que vuelvas pronto para tener el gusto de atenderte nuevamente

10/10 Excellent

Carla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and hotel. Relaxing view of the mountains. Friendly staff and super polite. The room we got had a malfunction with the hot water system. They upgraded us immediately to a suite for the inconvenience. Breakfast was good. The only thing is that the sliding door of the porch doesn't close good and I didn't like that
Stayed 14 nights in Jul 2023
Response from Alex Novas on Aug 9, 2023
Buen dia CarlaGracias por elegirnos y te pedimos de antemano disculpas por las molestias que de pronto te ocasionaron algunos de nuestros servicios, siempre estaremos atentos a solucionar las inquietudes de nuestros huéspedes, esperamos que en otra oportunidad tengamos la dicha de volver a tenerte en nuestro y brindarte el mejor de nuestros servicios.siempre tu casasaludos.

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
At a glance the room we choose was a bit small for us, gladly Alex in charge of reservations re assign us the next day to a bigger suite with better amenities. The service was great from all the staff and were very helpful in all our needs. This is a great location since it is close to one if the best shopping malls in Bogota, Unicentro is within 12 min walk or you can choose to rent a bike and take a bike to the mall where there is plenty of food offerings. The location is great since it is away from high traffic streets, it is quiet inside a great neighborhood. I’ll come back again.
Stayed 5 nights in Jul 2023
Response from Alexander Novas on Jul 14, 2023
Para nosotros es un gusto poder servirte Sebastián y desde aquí queremos decirte que esta es tu casa y siempre estaremos atentos a brindarte experiencias memorables cada vez que visites nuestro pais.saludos cordiales

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely place. Nice staff and a great area.
Stayed 4 nights in Jul 2023
Response from Alexander Novas on Jul 7, 2023
Hola AmyGracias por elegirnos y por permitirnos brindarle toda nuestra hospitalidad, recuerde que ésta es su casa y aquí estaremos siempre para servirle.

6/10 Okay

Armando

Stayed 17 nights in Sep 2021

2/10 Terrible

Paola

Disliked: Cleanliness
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in quiet, safe, walkable neighborhood
Beautiful place. Well maintained. Fast internet. Fast bicycles, too.
Stayed 4 nights in Jun 2021

10/10 Excellent

Jamahl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is north of the city. A lovely quiet residential area. Very comfy and quiet. I loved it.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Faranda Team is always committed to go above and beyond. They provide an outstanding service. The Faranda is very well located and for the price is one of the best choices. The rooms are big and they have a living space with a kitchenette, they are really comfortable.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at This hotel was great! The staff is friendly and helpful. Hotel is very clean and centrally located. Walking distance to supermarket, restaurants and beautiful parks. A good tip would be to request a higher floor if street noise bothers you. Overall it was a pleasant stay.
Stayed 7 nights in Nov 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Safe a convenient location! Recommended to families and any person who's looking a great hotel at Bogotá.
Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Service and location were excellent.
Stayed 2 nights in Dec 2019
Response from Faranda Bogotá. on Dec 29, 2019
Thank you for choosing us, your comments are very important to us.

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in upscale part of town
"Hotel Faranda - Club House". Stayed here already 6 years ago. Comfortable quiet rooms with kitchenette and a little table, good for guests on business. Small gym on top floor, though the only cardio machines are 3 older bikes. Area is relatively quiet and about 5-10 minutes walk away from good restaurants and malls. Friendly personnel. Significant charge for having visitors.
Stayed 2 nights in May 2019
Response from Alexandra Serrano G on May 28, 2019
Buena tarde, Gracias por brindarnos la opinión sobre su reciente estadía. Tomaremos en cuenta la observación del gimnasio y los cargos de visitantes. Sea siempre bienvenid@.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms in a calm place
Stayed 4 nights in May 2019
Response from Alexandra Serrano G on May 28, 2019
Buena tarde Eric, Gracias por brindarnos tu opinión sobre la estadía. Esperamos tenerte de regreso en nuestro encantador hotel.

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay!
We had an excellent stay! The room was comfortable and perfect for my father and I as there is a tv and book shelf console that divides the bed from the living room area. The sofa bed was even comfortable! Only suggestion for others is if they are light sleepers that they request a quiet room in advance. Though we didn't use it much, the kitchenette is convenient to have. Breakfast was a nice variety of local cuisine and western-style. We checked in late and out early and the night staff were especially helpful and very warm! We very much enjoyed our time at Faranda Bogotá!
Stayed 6 nights in Jan 2019
Response from Alexandra Serrano on Jan 29, 2019
Good Day Ms. Roxanne, Thank you so much for your review, We are so glad that you and your father have a great saty with us. You are welcome to Faranda Bogotá your home in the city.

4/10 Poor

Verified traveler

Disliked: Staff & service
Hotel said they were full at check-in and they booked another hotel for us. Wth? We would have cancelled but had already prepaid Expedia and didn’t want to get into that mess the night of our stay. The hotel said the replacement was of equal value—but when we arrived at the other hotel it was at the corner of a massive busy intersection many blocks away from this hotel’s location. I normally don’t write reviews but I wanted to note this onto this hotel’s reviews in case they are doing this as a general business practice.
Stayed 1 night in Jan 2018
Response from Gerente de Cuentas in House on Feb 28, 2018
Good Morning First of all, we apologize for what happened with the reservation. We ratify that it is not a common or usual practice in our hotel. Especially in this case, we had a high occupancy that forced us to relocate the reservation in another allied hotel. We offered apologies at the time, managed to handle the situation trying not to make a big impact on the guest and we offered a courtesy in our hotel for what happened.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to a street, so there will be a little noisy when vehicles passing by. The breakfast buffet doesn’t have many choices, just basic foods.
Stayed 3 nights in Nov 2017

10/10 Excellent

Mark, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
warm and welcoming
This hotel falls within my desired wants. Small enough to offer personal service and large enough to offer needed amenities. The food and service was second to none.

10/10 Excellent

Sebastian, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small boutique hotel great service, great food

10/10 Excellent

candy, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sea view
Nice place , good view and clean , good service and a great pool also a good kids club !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Outside traffic noise with lack of window insolati
Overall very good except from the traffic noise from lack of window noise insolation.

10/10 Excellent

Gonzalo, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
five star
one of the best

8/10 Good

Nicholas, Aberdeen

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant
The. Restaurant is not very good , not recommended

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and nice
I needed a quiet place to take care of family matters. This hotel was exactly what I was looking for.

10/10 Excellent

sam, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable staff
Top notch staff. Very hospitable. Would definitely stay here again. Sometimes takes a while to get a taxi since its hard to find

8/10 Good

victor, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nigh trip to Bogota
Room was NOT available upon arrival and we were sent to a different Hotel for the first night( still trying to find out whose mistake this was ). Other than this BIG inconvenience the Hotel is very nice! Be aware that the rooms do not have A/C and that this was really not necessary. Other than that Hotel is great

8/10 Good

Deltaboy

Liked: Cleanliness, staff & service
Good price for a short stay
Everything was good, our only complain is the breakfast, there was no variety and they didn't refill things on the buffet when they ran out.

8/10 Good

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience in Bogotá
I stayed in this hotel for 3 night. Nice rooms, lots of space and the bed provided good sleep quality. This hotel is located in a quiet place of Bogotá. The restaurant's breakfast which is included is basic but enought if you are in business travel. The restaurant staff are very helpful and service oriented, Alonso was my waiter and I am very satisfied with his service. Gym basic, roof top with mountain view, walking distance to Unicentro (big mall with lot of fast foods, restaurants, theater and good stores) Overall, the stay was good and I would definitely recommend this hotel.

10/10 Excellent

Jonas, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful, clean, modern luxury. The only bad thing I could say is that the hotel is located in quiet neighbourhood, not much going on there. The spa was very nice. My wife and I wanted a couples massage, but settled for a fantastic single massage, one at a time. Breakfast is included, and it was decent.

10/10 Excellent

Mauricio, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and comfortable hotel
Excelent hotel. I just stayed one day for business but this hotel has everything you need. Very well located near calle 116 and Carrera 15 (North of Bogota).

10/10 Excellent

Tiger, quito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
Sober facilities, served by an excellent & helpful staff, restaurant with beautifuk food!

8/10 Good

jaime, Panama

Liked: Cleanliness, staff & service, property conditions & facilities
great for business travel. Good price
Very good hotel, staff is very polite and ready to help. Rooms are very comfortable and have everything you need.

10/10 Excellent

JCP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Comfort and location
Great location in an upscale neighborhood. New facilties and plenty of space.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience in Bogota
The quality of the staff and overall services was excellent. The room was perfect in confort and conditions.The breakfast was great with many options to beginning the day. Other aspect with high value for us, was the location and the security area.

4/10 Poor

Juana, Bogotá,Colombia

Liked: Cleanliness
Disliked: Staff & service
Horrible staff - Overpriced
1. Overpriced. 2. Horrible staff service. I booked a room for 2 adults breakfast included. It was a surprise for my fiance. I asked for flowers in the room but Vanessa, the hotel manager, said it was not possible because they only bought flowers once every two weeks. They charged one extra breakfast. When I asked why, Vanessa came to my table (my fiance was there) and pointed out loud that would had not happended would I had booked a more expensive plan, mine was the cheapest, and that I was right, the HOTEL HAD MADE A MISTAKE in the Expedia offering BUT I HAD TO PAY FOR THEIR MISTAKE because "the person in charge of the Internet offers was not available". Will never go back.

6/10 Okay

Roman, Puerto Plata

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Se escucha todo, demasiado ruidos , también de la cosina desde la 5 am
Stayed 2 nights in Apr 2024

10/10 Excellent

julio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 4 nights in Jan 2024
Response from Gerencia Hotel Faranda Collection Bogotá on Jan 30, 2024
Gracias por tu opinión, Julio. Nos complace saber que tu experiencia en el Faranda Collection Bogotá fue muy buena. Valoramos tu amabilidad y esperamos verte nuevamente en nuestro hotel. ¡Gracias por elegirnos!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A recommander !!
Stayed 3 nights in Dec 2023
Response from Alexander Novas on Dec 16, 2023
Hola patriciaGracias por tu valioso comentario aquí siempre estaremos para servirte y entregarte el mejor de los servicios.

10/10 Excellent

JUAN, bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buenas instalaciones. El servicio es amable . Es como estar en casa.
Stayed 3 nights in Oct 2023
Response from Alexander Novas on Nov 26, 2023
Gracias por elegirnos Juan esta siempre será tu casa y te esperamos pronto nuevamente.

10/10 Excellent

JUAN, bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son muy cómodas. Excepcionales LAS CAMAS!!
Stayed 4 nights in Sep 2023
Response from Alexander Novas on Sep 17, 2023
Hola juan Gracias por compartir tu experiencia con nosotros esperamos verte pronto.saludosalex

10/10 Excellent

Angela, San Jose

Liked: Amenities
Es un hotel pequeño y muy bonita que tiene una excelente atención personalizada. Cuidan todos los detalles para que la estancia sea muy agradable. El desayuno es variado. Las habitaciones son amplias y cómodas. Lo único qué hay que tener presente es que no tiene aire acondicionado, pero yo no lo necesité en ningún momento por lo fresca de la ciudad. Volvería a hospedarme
Stayed 4 nights in Aug 2023
Response from Cordinador de recpecion y reservas on Aug 30, 2023
Buen dia sra AngelaEs un gusto para nosotros saber que su estadía fue satisfactoria nosotros siempre estaremos prestos a brindar el mejor de los servicios, esperamos volver a tenerla con nosotros y asi poder ser sus anfitriones nuevamente .saludos Alex