Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
71% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Bogota, Colombia

Really small room. No expedia VIP benefits

Posted Sep 4, 2016
Really small room. No expedia VIP benefits as advertised.
2 out of 5
by A verified traveler from Tampa, FL USA

Centrally located near mall, restaurants, etc

Posted Aug 5, 2016
Pros: The personnel working at the front desk, the parking lot, the restaurant and the maid services were excellent!!
Cons: Renovate the entire hotel. The shower water sink does not runoff constantly, the toilet sticks constantly and after repairs by a qualify technician.
Upon late arrival, at night, I was given a room in the 3rd floor. It was located near two big ventilators coming out of the hotel restaurant. It was loud and noisy. I spoke to the concierge and ask for an upgrade and paid extra. I moved to the 4th floor and the first night was OK. The following days at night time I can hear the water lines making so much noise that I contacted the front desk because it could be a water leak behind the walls. They told me the tenant next to mine room had left the water of the bathroom running constantly for almost 10 hours. Friday, Saturday and Sunday the noise was so horrible at early morning, and at one time the fire alarm was on for no reason at all. I believe the walls of the hotel rooms are very thin with little insulation and noises can be hear coming out of the hallway or the outside windows.
3 out of 5
by A verified traveler from v

Bien pero muy pequeña la habitación

Posted Jul 15, 2016
Todo bien pero el cuarto muy pequeño todo lo demás bien
5 out of 5
by Guillermo from Bogota

Agradable visita

Posted Jun 6, 2016 on Hotels
muy bien, muy atentos
4 out of 5
by Sara

This traveler left a rating score only Posted May 17, 2016 on Hotels
4 out of 5
by Jose

This traveler left a rating score only Posted May 8, 2016 on Hotels
5 out of 5
by EDWARD

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
3 out of 5
by Marcela from Barranquilla

Habitación muy caliente

Posted Mar 28, 2016 on Hotels
En general bien pero la habitación es demasiado calurosa, el baño no bajaba bien y tuvieron q destaparlo en la noche, adicionalmente había un ruido como de una tubería q molesto mucho durante la noche
5 out of 5
by A verified traveler from El Salvador

Excelente Hotel

Posted Mar 24, 2016
Pros: Su ubicación y pequeño pero con todas las comodidades
Cons: Colocar aire acondicionados en las habitaciones, normalmente clima esta fresco, pero a veces al mediodía en la habitación se siente calor.
Location: Muchos lugares de comida rápida y muy buenos restaurantes, comercio y casas de cambio de moneda
Excelente ubicación del hotel, zona muy bonita y segura, personal muy amable, tiene todas las comodidades y una limpieza muy buena. Una terraza y gimnasio con una vista privilegiada.
3 out of 5
by A verified traveler from Toronto

Ok hotel.

Posted Mar 21, 2016
Good location. Rooms are very small and not all of them have air conditioning. The toilets don't flush properly and the water runs in them every 2-3 minutes which can get very annoying.