Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Bogotá DC

Buen hotel y excelente atención, precio razonable

Posted Sep 13, 2016
El hotel es muy bueno y la atención de todo el personal excelente. Está bien ubicado para acceder a zonas comerciales de Bogotá. Hay una equilibrada relación con el coste.
Comment from Hotel Management
Sep 14, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Reciba un cordial saludo apreciado huésped, agradecemos de antemano sus comentarios a cerca de su experiencia en el hotel, estos nos permiten evaluarnos y poder mejorar cada día. Esperamos contar con su visita nuevamente. Gracias.
4 out of 5
by A verified traveler

Average 4 stars hotel with a terrible breakfast

Posted Sep 9, 2016
Just stayed for one night, But the breskfast call on my attention because it is Poor in quality and quantity, no variety.
Comment from Hotel Management
Sep 9, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Best regards Dear guest, we appreciate a lot your comment because it let us to know your opinion and give us the oportunity to do a better job every day. We are going to review the breakfast to offer a better atention and variety on it. We hope you visit us again and enjoy a better experience. Thank you.
4 out of 5
by A verified traveler from Lima, Peru

All was perfect

Posted Jul 31, 2016
We only stay one night but 5/5. All was clean. The breakfast was complete. The employees try harder.
Comment from Hotel Management
Aug 2, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Best regards dear guest, we appreciate your coment about our service, it is very important for us to know your opinion about your experience during your stay. We hope you visit us again. Thank you.
4 out of 5
by A verified traveler from Mx

Great staff

Posted Jul 18, 2016
I stayed 3 nights at the hotel. The staff helped to make my stay. I used the hotel car service extensively - for the extra safety, the small supplement to a normal taxi was well worth the peace of mind.
Comment from Hotel Management
Jul 21, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Best regards Mr Chris, we appreciate your coment, it´s very important for us to know that you have a great experience during your stay. We hope you visit us again. Thank you.
5 out of 5
by A verified traveler

Excelente comida

Posted Jul 2, 2016
Todos los servicios, estacionamiento, Restaurant, romo service, etc todo excelrnte
Comment from Hotel Management
Jul 6, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Buen día, de primera mano agradecemos su comentario ya que nos esforzamos cada día para prestar el mejor servicio. Nos complace saber que cumplimos sus expectativas y que su estancia fue agradable. Esperamos contar nuevamente con su visita. Gracias
5 out of 5
by Ricardo I.

Posted Jun 29, 2016 on Hotels
Comment from Hotel Management
Jun 30, 2016 by Hotel Dann Carlton Bogota, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.
5 out of 5
by A verified traveler

Muy cómodo hotel

Posted Jun 28, 2016
Excelente comida, estacionamiento, muy muy amables y un excelente precios.
Comment from Hotel Management
Jul 1, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Cordial saludo, primero que todo agradecemos su comentario, es muy importante para nosotros conocer su opinión. Igualmente me permito informar que esto nos permite reforzar nuestro trabajo para brindar un servicio de calidad para nuestros clientes. Esperamos contar con su visita nuevamente. Gracias
5 out of 5
by A verified traveler

EXCELENTE UBICACION

Posted Jun 20, 2016 on Hotels
Una experiencia increible para mi hijo y yo
Comment from Hotel Management
Jun 22, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Cordial saludo, de antemano muchas gracias por su comentario, siempre trabajamos para brindar un servicio de calidad y una gran experiencia, esperamos contar con su visita nuevamente y que de nuevo sea agradable e increíble. Gracias
3 out of 5
by Juan from Miami

Posted Jun 19, 2016 on Hotels
I paid For a room For Two adults breakfast included. My friend did not stay at the hotel and in the morning the hotel charged him again for breakfast because he didn't pass the night at the hotel.
Comment from Hotel Management
Jun 23, 2016 by Hotel Dann Carlton Bogota, Hotel Management
Best regards dear guest, we appreciate your comment, it is very important for us to make a continuous improvement in our service. I would like to inform beforehand that the breakfast its a courtesy to our guest. With regard to your comment we are checking our process to take the appropiate actions to make a better work. We hope you visit us again. Thanks
5 out of 5
by JEONG GIL

Posted Jun 17, 2016 on Hotels
Comment from Hotel Management
Jun 20, 2016 by Hotel Dann Carlton Bogota, Hotel Management
¡Gracias por alojarse con nosotros! Nos preocupamos mucho por hacer que la estancia de nuestros huéspedes sea lo más agradable posible, por lo que agradecemos sus comentarios.