Perfect location to tour the old city and see important museums and churches and access to Monserrate. Great restaurants and shopping nearby. Excellent security. Beautiful hotel with lovely staff. Room could have been nicer. Overall perfect pick!
Comment from Hotel Management
Feb 22, 2016 by Angela Barbosa, Hotel Management
Dear Ms. Elizabeth
We appreciate the time you took to grade our services.
We are glad to see you enjoyed our location to visit the most important places in our city. Also, that our breakfast satisfied your expectations and our staff gave you an excellent service.
On the other hand, we are checking with our Maintenance Manager the improvements you saw on your room to fix them immediately. Of course, it's planned in our Room Maintenance Program, however we will do it first to all.
We hope we can see you back soon.
Concierge - Customer Service