Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from São Paulo

Decepcionante

Posted Jul 27, 2016
Pros: Proximidade com o centro histórico La Candelária
Cons: O banheiro e o cardápio do restaurante
O quarto não era o que esperávamos, o banheiro vazava água, o cardápio do restaurante não nos agradou. E para piorar, estava ocorrendo uma obra ao lado do hotel, e fazia muito barulho. Não conseguimos dormir.
5 out of 5
by Dr Perry from Canterbury UK

5 nights in Bogota....again!

Posted Apr 23, 2016 on Hotels
We stayed here last year. You really couldn't get a better hotel or situation if you are in Bogota for sightseeing and culture( its right next to the Theatre Colon...take the tour!) And 5 minutes from the Plaza Bolivar..The staff are invariably helpful.Thanks again to Angela who is fluent in English and sorted out the bus times to Villa de Leyva..can't think of a better option!
Comment from Hotel Management
Jul 2, 2016 by Angela Barbosa, Hotel Management
Dear Mr. Perry We were more than happy to have you in our Hotel again! Thank you very much for your review, we hope we can see you again and please, consider Hotel de la Opera your home in Bogotá. Best regards, Angela Barbosa Concierge-Customer Service
5 out of 5
by A verified traveler from London, England

Excellent hotel close to centre and museums

Posted Apr 4, 2016
Pros: Location,spacious room, friendly helpful staff, good breakfast
Cons: Slightly faster lift!
Location: Excellent location in La Candeleria area. Short walk to Botero Museum, Gold Museum, Plaza de Bolivar
Hotel is in a great central location close to Plaza Bolivar, Botero museum and gold museum. Friendly staff and large well equipped room. We were on 7th floor so away from any traffic noise.
Comment from Hotel Management
Apr 5, 2016 by Angela Barbosa, Hotel Management
Dear Ms. Cindy We appreciate the time you took to grade our services. We are glad to see you took advantage of our location to visit the most important places in the Historic Center. For us it was a pleasure that you stayed with us and be part of your trip. Please, consider Hotel la Opera your home in Bogotá.
4 out of 5
by A verified traveler

Nice old colonial hotel well situated.

Posted Mar 6, 2016
Pros: Service and location.
Cons: Veggie options.
Location: Within the historic old town, close to everything.
Very friendly hotel with excellent location in the historic old town. Room was spacious and clean with a nice view. The restaurant has very good service but limited options for vegetarians. Overall it was a pleasant experience.
Comment from Hotel Management
Mar 11, 2016 by Angela Barbosa, Hotel Management
Dear Ms. Norma Thank you very much for your comments. I'm glad to see you enjoyed our location to visit our historic places and our service satisfied your expectations. Regarding your comment about our options for Vegetarians, we have a special section in our menu which vegetarian so we will check the opportunity to have more dishes for our guests. We hope we can see you back soon, please consider Hotel de la Opera your home in Bogotá. Best regards, Angela Barbosa Concierge - Customer Service
4 out of 5
by A verified traveler

Fun place

Posted Feb 20, 2016 on Hotels
A delightful place but room 107 was very stuffy, no ac, and windows don't open. Location is perfect. Staff is wonderful.
Comment from Hotel Management
May 7, 2016 by Angela Barbosa, Hotel Management
Dear Guest We appreciate the time you took to grade our services. We are glad to see you enjoyed our location and our staff gave you an excellent service. On the other hand, we would like to apologies for the situation in your room, we are making some changes to make your stay more comfortable next time you visit our city. I hope we can see you back soon; Best regards, Angela Barbosa Concierge
4 out of 5
by A verified traveler from New York

Great Location!

Posted Feb 14, 2016
Pros: Friendly and helpful staff. Beautiful old building with charming decor. High security on street, felt very safe, great breakfast served in courtyard
Cons: Very small gym/pool-closed on Monday for maintenance. Lighting in room poor. Bedspread not clean. Bath fixtures old,peeling paint on bathroom ceiling
Location: Central to all attractions in old city: restaurants, graffiti, museums, churches, shopping, Monserrate
Perfect location to tour the old city and see important museums and churches and access to Monserrate. Great restaurants and shopping nearby. Excellent security. Beautiful hotel with lovely staff. Room could have been nicer. Overall perfect pick!
Comment from Hotel Management
Feb 22, 2016 by Angela Barbosa, Hotel Management
Dear Ms. Elizabeth We appreciate the time you took to grade our services. We are glad to see you enjoyed our location to visit the most important places in our city. Also, that our breakfast satisfied your expectations and our staff gave you an excellent service. On the other hand, we are checking with our Maintenance Manager the improvements you saw on your room to fix them immediately. Of course, it's planned in our Room Maintenance Program, however we will do it first to all. We hope we can see you back soon. Best regards, Angela Barbosa Concierge - Customer Service
5 out of 5
by watkins from Hawi

Posted Jan 22, 2016 on Hotels
Historic building,very close to the Gold Museum and the Botero Museum. Staff is very helpful and always smiling
Comment from Hotel Management
Apr 2, 2016 by Angela Barbosa, Hotel Management
Dear Mr. Watkins Thank you very much for your comments, I hope your trip to Bucaramanga has been great! Please, consider Hotel de la Opera your home in Bogotá. Best regards, Angela Barbosa Concierge
5 out of 5
by VICTOR DANIEL

Posted Jan 21, 2016 on Hotels
El hotel es muy lindo, esta un la zona histórica de Bogotá. Contratamos la habitación con desayunos pero protestamos todos los días por los desayunos. Eran muy pobres, nada variados y para personas que pueden comer diariamente huevos. que era lo que principalmente ofrecían además de fruta y jugo. Salvo los desayunos lo demás estuvo bien
Comment from Hotel Management
Apr 2, 2016 by Angela Barbosa, Hotel Management
Apreciado Sr. Victor Agradecemos el tiempo que tomo para compartir su experiencia en nuestro Hotel. Nos alegra que haya disfrutado de nuestras instalaciones y la ubicación de nuestro Hotel. Respecto a nuestro desayuno, lamentamos que no haya cumplido sus expectativas, justamente ahora el Chef esta trabajando para empezar un nuevo esquema que permita satisfacer a todos nuestros huéspedes. Esperamos recibirlo pronto de nuevo para demostrárselo, por favor considere el Hotel de la Opera su casa en Bogotá. Cordialmente, Angela Barbosa Conserje - Servicio al Cliente
5 out of 5
by A verified traveler

Excelente servicio

Posted Dec 28, 2015
Excelente hotel en el centro tradicional de la ciudad. Personal muy amable y servicial.
Comment from Hotel Management
Jan 15, 2016 by Angela Barbosa, Hotel Management
Apreciado Sr. Lionel Agradecemos el tiempo que tomo para calificar nuestros servicios. Nos alegra que haya disfrutado de nuestra ubicación y nuestro personal le haya brindado un excelente servicio. Esperamos recibirlo nuevamente pronto, por favor considere el Hotel de la Opera su casa en Bogotá.
5 out of 5
by Pedro Hernan from Los Angeles

Excelente opción para escapada romántica

Posted Oct 30, 2015 on Hotels
Maravilloso lugar
Comment from Hotel Management
Mar 19, 2016 by Angela Barbosa, Hotel Management
Apreciado Sr. Pedro Agradecemos el tiempo que tomo para calificar nuestros servicios. Nos encanta que haya disfrutado de nuestros servicios para su escapada romántica. Por favor, considere el Hotel de la Opera su mejor opción en el Centro Histórico de Bogotá. Cordialmente, Angela Barbosa