Lobby sitting area

Reviews of Hotel Egina Bogota

3 out of 5
Hotel Egina Bogota
Carrera 14A # 119-16, Bogotá, Distrito Capital

Reviews

8.4

Very Good

Rating 10 - Excellent. 216 out of 487 reviews" "
Rating 8 - Good. 185 out of 487 reviews" "
Rating 6 - Okay. 54 out of 487 reviews" "
Rating 4 - Poor. 17 out of 487 reviews" "
Rating 2 - Terrible. 15 out of 487 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is safe and very convenient
Stayed 7 nights in Mar 2024

4/10 Poor

James alex

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed there 5 times. This is the last. The staff overall is very unfriendly and condescending.
Stayed 4 nights in Feb 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and proximity to shopping and dining
Stayed 6 nights in Feb 2024

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Rachell

Stayed 3 nights in Feb 2024

6/10 Okay

Jenifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has no a/c and usually that is fine, but Bogota was warm for this time of year end of January. Had to leave the window open and the street noise from, cars, trucks and motorcycles I could not sleep. Staff was very nice and attentive. I would stay there again but only in the rooms that are on the opposite side of the busy street.
Stayed 8 nights in Jan 2024

6/10 Okay

SHEILA

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
El servicio muy bueno, la limpieza y n general buena pero las sábanas NO las cambian y picaban parece que tenian chinches, tuve que comprar un spray desinfectante para rocear la cama y el matres. El ruido de los autos, motoras, aviones y helicópteros es insoportable. La ubicación es perfecta
Stayed 3 nights in Dec 2023
Response from Viviana Palacios - Directora Comercial on Dec 29, 2023
Señora Sheila lamentamos mucho el no haber tenido en cuenta nuestros habladores en donde en caso de requerir cambio de sabanas nos lo hubiera informado, somos un hotel que trabajamos en pro de la conservacion y preservacion del medio ambiente, por lo que el cambio de tendidos se realiza si el cliente pasada una noche de alojamiento asi nos lo solicita ya que esto hace parte de nuestra politica de sostenibilidad y asi mitigar el impacto al medio ambiente, Nuestras habitaciones no poseen chinches de cama. En cuanto al ruido Bogota es una ciudad cosmopolita y por ende no está bajo nuestro control el trafico aereo, sin embargo cabe resaltar que nuestra propiedad a diferencia de otras, esta ubicada en un sector residencial lo que el ruido de autos es de menor percepcion en comparacion con otras zonas de nuestra hermosa ciudad. Gracias por elegir nuestro hotel para su visita en nuestra ciudad.

8/10 Good

Rami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Miguel Angel

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Miguel Angel

Stayed 1 night in Nov 2023

8/10 Good

mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, exelent service.
Stayed 8 nights in Oct 2023
Response from Viviana on Nov 2, 2023
Thank you for your review, Luis. We are glad to hear that the staff at Egina Bogota provided excellent service and were very helpful. We strive to provide a friendly and accommodating experience for our guests. We appreciate your feedback and hope to welcome you back to our hotel in the future.

10/10 Excellent

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Oct 2023
Response from Revenue on Oct 9, 2023
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.

10/10 Excellent

Ivelisse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Revenue on Oct 9, 2023
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.

10/10 Excellent

Georxinia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very safe neighborhood and walking distance to mall
Stayed 5 nights in Aug 2023
Response from Viviana on Sep 21, 2023
Thank you for your review, Georxinia! We're glad to hear that you found our hotel in Egina Bogota located in a safe neighborhood. Additionally, it's great to know that you found the hotel to be within walking distance to a mall. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Yenny

Stayed 1 night in Sep 2023
Response from Revenue on Oct 9, 2023
Nos complace saber que superamos su expectativas y que usted disfruto de nuestras instalaciones y de la cálida hospitalidad que nos caracteriza. Para nosotros fue un verdadero placer tenerle en nuestro hotel y deseamos darle la bienvenida de nuevo muy pronto.

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and calm, quiet, environment
Response from Viviana on Sep 21, 2023
Thank you for your review of Egina Bogota. We're glad to hear that you found the staff to be great and enjoyed the calm, quiet environment. We strive to provide a friendly atmosphere for our guests. We hope to welcome you back in the future.

8/10 Good

Luis

Stayed 2 nights in May 2023

4/10 Poor

daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 7 nights in Apr 2023

10/10 Excellent

Fernando, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden Gem, the hotel is very big but the staff will go beyond expectations to assist you in any way possible, they are very professional and attentive. This is a definite A hotel, I will return!
Stayed 6 nights in Mar 2023

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Andres

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
They don’t hold the VIP benefits
Stayed 1 night in Apr 2023

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Great location, very convinient to UniCentro, lots of restaurants and shops around. Nice friendly service and a good breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

ENRIQUE MARTINEZ

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exellent
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant. Would recommend!

10/10 Excellent

Sandra

Stayed 3 nights in Nov 2022

10/10 Excellent

Roy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Gym should be more equipped, it only has a walking band and an elliptical; that couldn’t be named a gym
Stayed 2 nights in Nov 2022

6/10 Okay

Elkin

Liked: Cleanliness
Very small the rooms and have not welcome as Expedia VIP
Stayed 2 nights in Oct 2022

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, quiet and low-key
Stayed 1 night in Oct 2022
Response from Sandra P. on Oct 24, 2022
Gracias por su calificación. Es satisfactorio, haber cumplido con sus expectativas.

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Sandra P. on Sep 26, 2022
Señora Martha, gracias por su calificación. Es satisfactorio haber cumplido con sus expectativas.

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenos empleados y no hay mucho ruido
Stayed 1 night in Sep 2022
Response from Sandra P. on Sep 20, 2022
Gracias por sus comentarios y calificación. Es satisfactorio haber cumplido con sus expectativas.

10/10 Excellent

JOHN, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel nestled away in a nice quiet neighborhood behind Unicentro Mall
Stayed 1 night in Sep 2022
Response from Sandra P. on Sep 20, 2022
Thank you for your qualification. It is greatfull to make your stay with us comfortable.

10/10 Excellent

JOHN, ORLANDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people and quick service
Stayed 1 night in Aug 2022
Response from Sandra on Aug 16, 2022
Thank you. It is our goal to bring to you the best service. Cordially yours.

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Very close to Unicentro and people who work there very friendly and helpful.
Stayed 3 nights in Feb 2022

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

10/10 Excellent

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Johan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Really kind staff I would like better breakfast options
Stayed 2 nights in Nov 2021

10/10 Excellent

JOHN, ORLANDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right by Unicentro. Nice and quiet with no little kids. Great staff especially Dayana who was very courteous
Stayed 2 nights in Sep 2021

10/10 Excellent

MARY, COTUI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las atenciones del personal, son muy amables y serviciales.
Stayed 4 nights in Aug 2021

8/10 Good

christopher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Juan Carlos

Stayed 6 nights in Jul 2021

8/10 Good

D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qué pasó con el desayuno!!!!
Es mi tercera estancia. estaff e instalaciines, excelente. PERO la calidad de los desayunos decayó enormemente. Entiendo que estamos en tiempo de covid.....pero solo estamos en tiempo de covid, la vida sigue y creo que un cliente feliz atrae más clientes. Si no pueden poner un buffet para el desayuno, al menos pueden seguir ofreciendo un buen desayuno, frutas frescas, panes, quesos, jugos, huevos y carnes frias: ofrezcanlo, sirvanlo e incluso cóbrenlo a un precio atractivo,. que todos queden contentos, hotel y clientes.... Los cientes se atraen por el bolsillo y por el estomago!!
Stayed 7 nights in Jun 2021

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To repeat again
Excellent service, staff professional friendly, reception service 5 star,restaurant 5 star.
Stayed 4 nights in Apr 2021

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great service, comfort, value, location.
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel in a good neighborhood. What I really missed is a complementary coffee and tea maker on the room. And a heater, there is a fireplace but than you have to look for logs. But staff always willing to help with any thing and super friendly.
Stayed 21 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT SERVICE!
EXCELLENT SERVICE! The staff was very helpful and always willing to help!
Stayed 3 nights in Jun 2021

10/10 Excellent

carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2021

10/10 Excellent

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021