Ratings based on 34 Verified Reviews

3.1 out of 5
20% of guests recommend
3.7 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from FL

Very economic but .......?

Posted Dec 16, 2016
Telephone didn't work room very small no place to be seated attendants were very slow I had to wait 30 minutes to pay account and to register
3 out of 5
by A verified traveler

Nice place for basic business or family travels

Posted Jan 28, 2016 on Hotels
Offers easy access to shopping, nightlife, and great food. The nightlife *can* be a little loud...but nothing that will keep you awake. There was definitely an English/Spanish language barrier which is a bit odd for a hotel in the capital. Staff is definitely focused on customer service. Included breakfast is simple but enough to get you going. Rooms were a little hot, especially in the evenings. There are no air-conditioning or temperature controls. Bed slept well and the hotel was quiet on the inside.
3 out of 5
by A verified traveler

Its okay for the price.

Posted Sep 21, 2015 on Hotels
The hotel's bedrooms needs some upgrading in the bathroom and doors. Other than that ..its decent. Beds are comfortable.
2 out of 5
by Gilberto from Camaguey (Cuba)

Posted Sep 18, 2015 on Hotels
I do not recommend this hotel. Their services are not good, despite their employees are very friendly.
1 out of 5
by A verified traveler

The worst stay ever!

Posted Jun 16, 2015
Pros: nothing
Cons: Staff politeness and awareness that guests are there to be attended.
The staff was very unhelpful since the beginning, i booked this hotel for some musicians who were playing for a non-profit cancer awareness concert. The first day I had to send them the booking confirmation right to their email because they claimed that there were no booking at all. As the guests needed to be one more day, i did another book, and again i had to send the confirmation email to them, as they claimed again to not see any booking. The guests told me that when the had some friends visiting them, they were not allowed to go upstairs to their room to talk with confidence, as the staff wanted to charge the visitors a full fee "for security reasons" (they were relatives that live in the city and didn't want to stay the night in that hotel). They told me that the staff were clearly rude and unhelpful at any requests. Worst staff ever, will never recommend this even to my worst enemy.
5 out of 5
for Everyone
by A verified traveler from Orlando, FL

Nice stay

Posted Aug 30, 2014
We stayed 5 days. Excellent location , walking distance from restaurants, supermarkets, buses, etc. super friendly staff, they were very helpful with all our needs. The breakfast is very good as well. We would stay here again.
5 out of 5
by Bertrand

Good location

Posted Jan 25, 2013 on Hotels
the stay was good...and most likely i will stay in that hotel again for my next rip to colombia.
3 out of 5
by Carly from Seattle, WA, USA

sucker charges at this hotel

Posted Nov 3, 2012
Pros: location
Cons: illumination
Location: very central
This Hotel hit us with an extra charge per night no listed anywhere in the reservation. After asking what the charges were for, they call it "insurance" and told us it was across the board for every Hotel in the country, since then we stayed in many other hotels in the same city and other parts of the country, and no one new about those extra charges. " Breakfast included" do not expect much in food quality and amount.
5 out of 5
by Blss Castillo

very clean and good location

Posted Nov 1, 2012 on Hotels
Grate, I just sugest to install better TV equipments. The best, employees, very friendly and cooperatived.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 2, 2012 on Hotels