Arrived late room wasn't ready,dirty toilet,carpet
Posted Dec 7, 2016
Front desk doesn't understand English.Bellboy after the tip,forced to takeover my small backpack. At front desk on December 6th.2016 at 6:30 am I asked 50,000 COP change in smaller domination,but pretended not understand.
On December 5th.when late check in (7;pm) my room wasn't ready,Toilet wasn't flashed, no towels. soap scum on the bathroom mirror and shower. Women hairs on the bed. Seem they kept the same bed-sheets,pillow cover used by previous guest. Merchandise price tags sticking on the Carpet,room was dark and not soundproof.At 4am starts the street noise couldn't sleep well.Hallway was dark,there is sensor but it doesn't popup immediately. Which mean I had to walk in the dark for few second. Breakfast wasn't great setup, I had to ask for coffee.
Try to sell 45,000 cop Airport Transfers (taxi) which I got in 15000 cop at the front of the hotel, try to reap-off guest.
Best part of the Hotel is the great location,many restaurant and Grand station and Centro Commercial (Mall) is 5 minutes away. Airport is 10 to 15 minutes.