Ratings based on 338 Verified Reviews

4.4 out of 5
87% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Posted Feb 22, 2017
A safe and quiet hotel with clean amenities a lovely breakfast and coffee bar and a fully complete gym
4 out of 5
Recommended
for Everyone
by A verified traveler

excellent ,but Wifi needs improvement.

Posted Feb 15, 2017
wifi needs improvement, the rest was super good. restaurant, room security.
Comment from Hotel Management
Feb 16, 2017 by sindyj.sanchez@hotelesestelar.com, Hotel Management
Dear Guest, It is a pleasure for us to know your comments about your stay in our hotel, it is very gratifying to know that we met your expectations and that the performance of our staff is efficient, it also allows us to be better every day. We will wait for you during your next visit to Bogota. Best Regards, Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana ESTELAR Apartamentos Bogotá
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Very helpful staff. All attempted to speak some English.
4 out of 5
Recommended
for Everyone
by A verified traveler from A

Nice hotel, great location.

Posted Jan 25, 2017
The hotel was very convenient for the business purpose of my trip. The staff is very nice and helpful.
Comment from Hotel Management
Jan 25, 2017 by sindyj.sanchez@hotelesestelar.com, Hotel Management
Dear Roberto Thank you very much for taking the time to share your opinion and comments about our Hotel. It was a pleasure to have you with us, and we hope to have the chance to welcome you back in a near future. Best Regards, Juan Carlos Valencia General Manager Hotel Estelar La Fontana
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very good hotel, wonderful location

Posted Nov 23, 2016
Pros: I was very happy with everything.
Cons: The elevators.
Location: Everything we needed was close by.
We have a wonderful time. Everyone was very helpful and kind. The food very good. Every time that I needed something it was attended promptly.
Comment from Hotel Management
Nov 30, 2016 by Juan Carlos Valencia General Manager, Hotel Management
Dear Julio Thank you very much for taking the time to share your opinion and comments about our Hotel. It was a pleasure to have you with us, and we hope to have the chance to welcome you back in a near future. Best Regards, Juan Carlos Valencia General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel close to the business district.

Posted Nov 23, 2016
Pros: The building was very nice and it was set up for weddings and business events-had 6 weddings on Saturday. Would not have to leave premises for food.
Cons: Nothing of any substance. Seem to have it down.
Location: A large shopping mall is across the street along with a casino. I did not go to the casino but some of my friends did and said it was nice.
The service was awesome. we attended a wedding there and it was nice to stay at the same venue. The breakfast bar was delicious with many choices for breakfast. we were very pleased with the facilities and the service. No complaints.
Comment from Hotel Management
Nov 30, 2016 by Juan Carlos Valencia General Manager, Hotel Management
Dear Max Thank you very much for taking the time to share your opinion and comments about our Hotel. It was a pleasure to have you with us, and we hope to have the chance to welcome you back in a near future. Best Regards, Juan Carlos Valencia General Manager Hotel Estelar La Fontana
5 out of 5
by A verified traveler

Posted Jul 25, 2016 on Hotels
Comment from Hotel Management
Jul 27, 2016 by Juan Carlos Valencia, Hotel Management
Apreciado Huésped Muchas gracias por elegirnos, sus comentarios nos motivan a seguir trabajando para alcanzar nuestra meta de ser los mejores! Cordialmente Juan Carlos Valencia Gerente General
4 out of 5
Recommended
for Everyone
by A verified traveler from g

Chris g

Posted Jul 23, 2016
Nice hotel Good service Good food friendly staff
Comment from Hotel Management
Jul 26, 2016 by Juan Carlos Valencia General Manager, Hotel Management
Dear Chris, It is a pleasure for us to know your comments about your stay in our hotel, it is very gratifying to know that we met your expectations and that the performance of our staff is efficient, it also allows us to be better every day. We will wait for you during your next visit to Bogota. Best Regards , Juan Carlos Valencia General Manager Hotel ESTELAR La Fontana
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2016
nice and friendly staff. accurate. good atmosphere in the hotel and restaurant
Comment from Hotel Management
Jul 26, 2016 by Juan Carlos Valencia General Manager, Hotel Management
Dear Guest, Thank you for review our hotel, your coments motivate us to keep working hard in order to improve our products and services. Also It is very important for us and our staff, this allows us to evaluate our performance and also to know your satisfaction with the service. We hope you return soon to our country and choose Estelar La Fontana again. Best regards Juan Carlos Valencia General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

It needs to be remodeled. Staff was great.

Posted Jun 25, 2016 on Orbitz
Pros: Staff
Cons: Painting remodeled
Location: Very Conjested area
Staff was great. The hotel is showing its age. The bed mattress was bumpy. I have been at this hotel a few times. It's getting old. The shower curtain had a stain on it. The room was not cleaned great.