At checkout they will try to charge you for things you didn't use or take. Also they will charge you for "insurances" you already paid.
Another thing very weird is that the workers enter your room without even knocking the door.
They said it's a five starts hotel but believe me, it's not even a two and a half starts.
I wouldn't recommend it. There are many much better in Bogota.
Comment from Hotel Management
Sep 29, 2016 by Juan Carlos Valencia General Manager, Hotel Management
we express our gratitude, not only for choosing our hotel to stay, but also for having taken some of your valuable time to let us comment on your last stay in our hotel. we inform you as soon as we learned of the drawbacks, we review with each area responsible for verifying that the process was properly carrying and avoid inconvenience to our guests. We hope to have him back in our hotel, continue to exceed your expectations
Juan Carlos Valencia
Hotel Estelar La Fontana