Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Apr 5, 2016
The hotel hasn't weekend restaurant service, small toilet room and breakfast is not The best.
4 out of 5
by Jaider from Miami

Great Location and Amazing Breakfast

Posted Feb 27, 2016 on Hotels
Had a good stay in a good location and great buffet breakfast.
Comment from Hotel Management
Mar 30, 2016 by Daniel, Hotel Management
Thanks for staying with us Jaider.
4 out of 5
by Linely from Panamá

Vale la pena

Posted Feb 14, 2016 on Hotels
Excelente ubicación y atención por parte del personal
Comment from Hotel Management
Mar 31, 2016 by Daniel, Hotel Management
muchas gracias por elegir Hotel L'Etoile en Bogota. Nuestro equipo siempre esta trabajando para dar el mejor servicio posible.
5 out of 5
by Igor from Croatia

very positive

Posted Feb 7, 2016 on Hotels
everything was great...service, big bed, nice bathroom, good breakfast and nice service...excellent value for the price...
Comment from Hotel Management
Apr 16, 2016 by Daniel, Hotel Management
Thanks for staying with us Igor!
1 out of 5
by A verified traveler

Pésimo

Posted Jan 8, 2016 on Hotels
Cuando llegue, después de un viaje de 14 horas. Entré el hotel y pedí un habitación, la recepcionista poco amable se paró y empezó a llenar el registro. Cuando le dije q tenía una reserva de hotels.com canceló el registro y me dijo q tenía q esperar hasta las 3 pm. Dado q no habían habitaciones. Mi pregunta es ¿Porque cuando iba a tomar una habitación sin hotels.com me la iban a dar?. Las condiciones de la habitación solicitada era la misma reservada. Después de un viaje tan largo el quería descansar. En fin pésimo servicio. Recepcionista indiferente.
3 out of 5
by Liliana

This traveler left a rating score only Posted Jan 7, 2016 on Hotels
4 out of 5
by A verified traveler

Good location

Posted Dec 28, 2015
Good location, very nice staff. Good breakfast, clean and big room, it is real that the shower is small but it was no problem for me!
Comment from Hotel Management
Feb 12, 2016 by Vince, Hotel Management
Great to hear you enjoyed your stay with us! Hope to welcome you during your next trip to Bogota, Colombia.
4 out of 5
by A verified traveler

great place to stay

Posted Dec 9, 2015 on Hotels
It was great! Right across the street from a place to get decent food and 30 minutes walk from Plaza del Toros.
Comment from Hotel Management
Apr 16, 2016 by Daniel, Hotel Management
Thanks for the feedback!
3 out of 5
by A verified traveler from medellin

Ok hotel excellent ubication

Posted Nov 17, 2015
The hotel ubication is pretty good close to everything, but the bathroom was really small, the shower was a bit small. The hotel staff pretty nice but from the room you can lisent everything.
Comment from Hotel Management
Feb 12, 2016 by Vince, Hotel Management
Hi Manuela, thank you for the feedback. Our team works hard every day to make sure we provide the best service!
4 out of 5
by A verified traveler

Great Value

Posted Nov 4, 2015
Pros: breakfast, tv channel variety, location, staff was extremely helpful
Cons: sound proofing, bigger shower
Location: You're close to everything, maybe a bit far to walk for some stuff but just a short cab ride away from every tourist attraction.
The hotel is in a great area. It's close to all the major attractions. Can't complain about that at all. The breakfast is an actual full breakfast, fruit, coffee, fresh juice, cereal, bread, eggs. It was a nice surprise in the morning. The staff was extremely accommodating and nice.If you stay along the major road, it gets loud. I didn't mind it but my girlfriend hates noise so we moved rooms, which had no issues. The bed was a little stiff for my taste but my girlfriend loved it and slept like a baby. Also, the tv had great variety if you just wanted to relax for a bit. I got caught up on "The Walking Dead" lol. The only real complaint is that the shower is small, very small. It's just big enough for one person but you couldn't really move around in there. I think it was as big is the little closet but the water was hot and the pressure was good. I'm sure other rooms have a bigger shower but we just got stuck with that one. That's pretty much it. The staff really made up for whatever was lacking.
Comment from Hotel Management
Feb 12, 2016 by Vince, Hotel Management
Thanks for your feedback Mark, it's important for us to be able to improve our service.