Secodn time is the charm
Posted May 12, 2016 on Hotels
This was my second stay in the is hotel in just over a week and after a rather regrettable first trip, it seemed the hotel was keen to make my next experience better. The doorman was very attentive, as was the staff upon my return.
I stayed in teh same kind of room as before, but on another floor. This apparently was huge difference. I went from one channel to having more options than I do at home. I don't understand what happened, but this was more welcome. There was a problem with water on my first visit, but I did not have this experience the second time around. However, the shower would not drain properly and there were a couple incidents of flooding occurring beyond the bathroom. The room was also a bit cold and required an electric heater, but this stay was far better than the first. Based on this stay, I could recommend the hotel.
Comment from Hotel Management
Jul 19, 2016
Thank for giving us an opportunity to show that we are a good hotel in Bogota, on his first visit Unfortunately we had a problem with one of our water pumps which have already been repaired.
We apologize again for the inconvenience, but we are working on the flaws that mentioned us for continue improving with each of the services we offer.
Thank you for your comments and hope to have him back in our hotel.