Ratings based on 32 Verified Reviews

4.4 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not worth the stay

Posted Oct 3, 2016 on Hotels
Unfortunately will not stay ever again. Was treated poorly and disrespected. Upon check-in I was asked if I was registering my accompanying girlfriend. I said no. Didn't think I needed to register her, since I was the one who booked the room for two adults and was paying. The next day I receive a call in my room from the front desk, that I had an extra person in the room with me and that there was going to be an extra daily charge. I was appalled. Fortunately I had a confirmation booking receipt that showed that I listed two adults. I had to go downstairs and show them the actual receipt. They said that all guests that stay at their hotel need to be registered for safety reasons. I informed them that the person at the front desk upon my check-in didn't inform me of this hotel policy. I am American and I have travelled to Colombia before and never had to do that at any other hotel. I was made to feel like I was a dishonest person and embarrassed. It ruined my day and weekend stay, especially having to see their faces every day at the front desk. Then that same evening I arrive back to the hotel to a complete power outage only in their hotel. I had to be escorted with my girlfriend, by a hotel staff and flashlight, up dark back stairways up four floors. Then the lights came on. This place is not for me. Good luck with your decision to stay here. There are lots of other hotel choices in the Parque 93 area. Especially one's that have better wi-fi also.
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

nice hotel

Posted Aug 30, 2016
Pros: nice, clean, friendly and safe
Cons: more TV channels
Location: really close in walking distance range to shopping and restaurants, safe side of the city.
stayed for two nights by accident, really nice and very safe hotel, would recommend any day of the week.
5 out of 5
by David from Puerto Vallarta

Great Hotel

Posted Aug 29, 2016 on Hotels
Everything was awesome. Great staff, comfortable room and convenient location. Only complaint was lack of quality WiFi in room. Extremely slow WiFi in room, only .2mb, lobby was super fast.
5 out of 5
by A verified traveler

Great hotel

Posted May 24, 2016 on Hotels
Exclusive and excellent hotel
4 out of 5
by james

This traveler left a rating score only Posted Mar 17, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

excellent

Posted Nov 29, 2015
Pros: All
Cons: the Shampoo ad the soap
Location: great place to stay
I spend the best time at the hotel, I will stay again there.
4 out of 5
by Zachary from Boca Raton

I was happy

Posted Sep 6, 2015 on Hotels
Nice hotel. Definitely a lot nicer than I expected. Inside is newly renovated or looks that way. Good food and great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from trinidad

Business stay

Posted Jun 13, 2015
Impressed with the staff professionalism and warmth
5 out of 5
by Neal from NT from Weston, FL

Excellent but 2 small requests

Posted Nov 24, 2014 on Hotels
Excellent stay. I requested an upgrade and received it. I was treated very well by all staff. The only wish I had is to have a better (bigger) towel and that the room had an iron and ironing board. In 2014, its unreal to think that a hotel doesn't have that available in-room for guests. Other than these details, the hotel was excellent.
5 out of 5
by Joel from maracaibo

perfect hotel

Posted Nov 11, 2014 on Hotels
excelent