Not worth the stay
Posted Oct 3, 2016 on Hotels
Unfortunately will not stay ever again. Was treated poorly and disrespected. Upon check-in I was asked if I was registering my accompanying girlfriend. I said no. Didn't think I needed to register her, since I was the one who booked the room for two adults and was paying. The next day I receive a call in my room from the front desk, that I had an extra person in the room with me and that there was going to be an extra daily charge. I was appalled. Fortunately I had a confirmation booking receipt that showed that I listed two adults. I had to go downstairs and show them the actual receipt. They said that all guests that stay at their hotel need to be registered for safety reasons. I informed them that the person at the front desk upon my check-in didn't inform me of this hotel policy. I am American and I have travelled to Colombia before and never had to do that at any other hotel. I was made to feel like I was a dishonest person and embarrassed. It ruined my day and weekend stay, especially having to see their faces every day at the front desk. Then that same evening I arrive back to the hotel to a complete power outage only in their hotel. I had to be escorted with my girlfriend, by a hotel staff and flashlight, up dark back stairways up four floors. Then the lights came on. This place is not for me. Good luck with your decision to stay here. There are lots of other hotel choices in the Parque 93 area. Especially one's that have better wi-fi also.