Ratings based on 116 Verified Reviews

4.6 out of 5
86% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

The unreasonable insurance is not acceptable

Posted Jul 11, 2017
Pros: Location
When we were checking out and rushing to the airport, the staff told us we have to pay the insurance.It is ridiculous to insure the room condition when you heading to the airport. So if I don't buy it, will they break the windows and sent you a bill? No idea. just like you rent a car, when you return it, the dealer tell you need a insurance to pretect the car once it was passed to the dealer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Can't believe I got a rate at a ridículous bargain

Posted Jul 4, 2017
Awesome. Ass-kicking breakfast buffet too. Close to shops and restaurants.
Comment from Hotel Management
Jul 7, 2017 by Relaciones con los clientes, Hotel Management
Good morning, on behalf of the Hotel Portón Bogotá, we extend a cordial greeting, thank you for choosing our services and for your kind comment, your support makes us better every day and increases our commitment to provide you with the best care you deserve. We will be waiting for you again at the Hotel Portón Bogotá, remember that you are always welcome. We wish you a happy day.
5 out of 5
Recommended
for Everyone
by A verified traveler from chile

Cozy hotel in an excellent location

Posted Jun 2, 2017
Pros: Very comfortable, good service, nice location, decoration, and friendly staff.
Cons: Breakfast is good but not a lot of choices. Better go to coffee shops in the área.
Location: Close to Carrera Septima, main Street, and to Andino Shopping Center. Zone of lots of bars and restaurantes. Andrés, Osaka, highly recommended.
We spent four nights at this very nice hotel. Service is very good, and it is located near main avenues with lots of stores, coffee shops and restaurants.
Comment from Hotel Management
Jun 21, 2017 by Relaciones con los clientes, Hotel Management
Thank you for choosing our services and your kind comment, your support makes us better every day and increases our commitment to provide you with the best service. We will be waiting for you again at the Hotel. we wish you a happy day
5 out of 5
Recommended
for Everyone
by A verified traveler

exceelent hotel in a very nice neighbourhood

Posted Apr 19, 2017
We enjoyed our stay at Hotel Porton. The staff were very friendly, helpful and very service oriented. Nice ambience, clean and located in a good and safe neighbourhood close to excellent restaurants.
Comment from Hotel Management
May 30, 2017 by Relaciones con los clientes, Hotel Management
Thank you for choosing our services and your kind comment, your support makes us better every day and increases our commitment to provide you the best service. we wish you a happy day
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Highly recommend! Great stay!

Posted Mar 20, 2017
Pros: The decor, the neighborhood, and the amazing staff. The breakfast was delicious!
Cons: I was very happy with everything.
Location: Safe and nice neighborhood. Nice big mall a few blocks away.
I am a germaphobe. So cleanliness is important to me. This room was clean, spacious, comfortable, and nicely decorated. The hotel itself is beautiful! It has what I like to call a runway, a beautiful lounge with chimney, an elegant eating space, a nice bar...I mean my friend and I LOVED this hotel. The neighborhood was nice, and safe. We were 2 girls from Cali and we felt comfortable walking the area at night. There's a nice mall 3 to 4 blocks away. We would walk to it almost everyday. The staff was so king and helpful! They really went above and beyond for us. Thank you to all the staff!! Este hotel es magnifico! Esta limpio, muy bonito, en un area segura. Y la gente que trabaja ahi, es muy amable, respetuosos, y nos encanto todo de este hotel. Se los recomiendo.
5 out of 5
by Jason

Quiet and comfortable hotel in Zona Rosa

Posted Feb 12, 2017 on Hotels
Great hotel in Zona Rosa. About 10-15 minute walk to the Mall and a lot of bars and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, quiet, and well located.

Posted Jan 27, 2017
Good, discrete hotel, close to shopping and restaurants of the Zona Rosa. Bathroom counter space is very small, especially for two people.
Comment from Hotel Management
Jan 28, 2017 by Reservas, Hotel Management
Dear guest. We appreciate your kind comments. In your next trip to Bogotá, please give us the opportunity to offer you a room according to your expectations. Best regards! Hotel Portón Bogotá.
3 out of 5
by Marc

Disappointing experience

Posted Jan 16, 2017 on Hotels
Old style hotel. Large room. While they indicate they offer airport shuttle, they never mentioned before that it was not complimatery service. They thus charged me about 20-25% more than yellow cab; not necessarily question of money, but question of principle. Few choices at breakfast and food average. I had omelettes and they had egg shells therein... They accepted dogs in a surrounding room and I was hearing dog barking in the evening. The fire detector was beeping and it took them about 20 minutes to remove it. In sum, disappointing experience.
5 out of 5
by Javier

Posted Jan 7, 2017 on Hotels
Comment from Hotel Management
Jan 16, 2017 by General Manager, Hotel Management
Mil gracias por sus amables comentarios Sr Javier, esperamos tenerlo pronto de regreso. Cordialmente, Equipo de Ventas y Mercadeo. Hotel Portón Bogotá.
3 out of 5
by A verified traveler

Posted Dec 30, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Thanks for your kind comments. On the Hotel Portón Bogotá, we work hard to make fell our guests like home. Regards! Sells and Marketing Department.