Ratings based on 218 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Denver, Colorado

decent hotel in downtown Bogotá

Posted May 16, 2017
Pros: Museum of Gold is right around the corner.
Cons: Reception staff that short changes guests.
Location: Definitely go up the Monserrate sanctuary. The Gold Musuem is interesting. Check out the crafts nearby. Prices are much better.
This is a decent hotel in downtown Bogotá. It would have been fine if it hadn´t been for the poor attention received when I arrived. I was tired and paid in cash. The receptionist was unhelpful and I realized that she had short-changed me: replacing a 10,000 peso bill with a 1,000 bill. This consequently made it hard to trust anything in the hotel. Consequently, even though I didn't have any other problems, I was worried about losing my notebook or my passport. On the other hand, the hotel is well kept and the breakfast is fine. Most attractions are in easy walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Very central. Staff extremely helpful. Breakfast was ok. Good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good. Great location and friendly staff

Posted Mar 16, 2017
Pros: Location & Staff
Cons: I requested the wake up call but never got it. I could of lost my flight for this reason. Thank goodness I used my own alarm
Location: Great. Many stores, restaurants and a few minutes walk from the museums
The hotel was very modern. The elevator is very unique. Staff were friendly, I arrived early and they brought my bags to my room before I could check in. Very friendly and comfortable. The location is fantastic. Definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR, USA

Excellent location, wonderful staff

Posted Feb 18, 2017
We had a FANTASTIC experience at Hotel Regina! I highly recommend this hotel. The location is awesome for hitting all the tourist spots, we walked almost everywhere! My female friend and I travelled together and we felt safe the entire time, no issues (we just stuck together and didn't walk around night). My friend and I are vegan, and we were able to enjoy the nice complimentary breakfast each morning (supplemented with almond milk and Chia seed peanut butter that we bought at the market right down the street). Fernando (manager) really went above and beyond, assisting me with making arrangements to rent an apartment in the fall (I don't speak Spanish), he just picked up the phone and ironed out all the details for me! Truly an A+ experience! All of the staff (Fernando, Sebastian, can't recall the other staff members names) were SO friendly and helpful! Oh...and the coffee pot in the lobby was always full with DELICIOUS Colombian coffee! Again, I highly recommend staying at Hotel Regina! THANK YOU Fernando and team for such a lovely experience :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy Hotel

Posted Jan 31, 2017 on Orbitz
Pros: classy, antique style
Cons: nicer breakfast staff
I liked the antique charm of this hotel. It was built in 1921 and I like how the staff dresses in the style of that era. It also has marble, gold and an old elevator that makes one feel like you are in an old place. The bed was very soft and the room decor was relaxing with dark colored paint on the walls. My only complaint is the staff that served breakfast could have been a little nicer, they were whispering that me and my girlfriend woke up late, when it was still before 10am for our breakfast. Still, we really liked the Regina.
Comment from Hotel Management
Feb 10, 2017 by Regards, Hotel Management
Dear Mr., thank you for your comment, this encourages us to continue working day by day to provide an excellent experience to our guests, we apologize for the inconvenience generated during your breakfast. We hope to have the fortune of staying again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good option for the old town

Posted Jan 21, 2017
We stayed two nights and found the staff really friendly and helpful. Room was compact but had everything we needed and was of an adequate standard. We didn't pay the extra for breakfast so can't comment.
Comment from Hotel Management
Jan 30, 2017 by Regards, Hotel Management
Dear , thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Economical hotel in Bogota's historic area

Posted Jan 6, 2017 on Orbitz
Excellent staff very friendly and professional. Breakfast was great the ladies preparing and serving the breakfast were very friendly. No complaints at all for this economically priced hotel. The area is very safe day or night.
Comment from Hotel Management
Jan 30, 2017 by Regards!!, Hotel Management
Dear Michael, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
3 out of 5
by A verified traveler

A reasonable enough hotel for the price

Posted Dec 19, 2016 on Hotels
Did not get off to a good start as the pre-arranged airport pick-up did not wait for us as our flight was delayed, and the hotel still tried to charge us. Hotel was nice enough though.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
4 out of 5
by A verified traveler

NEAR TO AMAZING GOLD MUSEUM.

Posted Nov 27, 2016 on Hotels
TOURISM OFFICE OFFERS GOOD FREE 3-HR WALKING TOURS.
5 out of 5
by A verified traveler

Very good location and convenient

Posted Nov 6, 2016 on Hotels
The Hotel is very clean, the rooms very comfortable and nice small breakfast to start the day. The service was excellent