Ratings based on 211 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good. Great location and friendly staff

Posted Mar 16, 2017
Pros: Location & Staff
Cons: I requested the wake up call but never got it. I could of lost my flight for this reason. Thank goodness I used my own alarm
Location: Great. Many stores, restaurants and a few minutes walk from the museums
The hotel was very modern. The elevator is very unique. Staff were friendly, I arrived early and they brought my bags to my room before I could check in. Very friendly and comfortable. The location is fantastic. Definitely recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR, USA

Excellent location, wonderful staff

Posted Feb 18, 2017
We had a FANTASTIC experience at Hotel Regina! I highly recommend this hotel. The location is awesome for hitting all the tourist spots, we walked almost everywhere! My female friend and I travelled together and we felt safe the entire time, no issues (we just stuck together and didn't walk around night). My friend and I are vegan, and we were able to enjoy the nice complimentary breakfast each morning (supplemented with almond milk and Chia seed peanut butter that we bought at the market right down the street). Fernando (manager) really went above and beyond, assisting me with making arrangements to rent an apartment in the fall (I don't speak Spanish), he just picked up the phone and ironed out all the details for me! Truly an A+ experience! All of the staff (Fernando, Sebastian, can't recall the other staff members names) were SO friendly and helpful! Oh...and the coffee pot in the lobby was always full with DELICIOUS Colombian coffee! Again, I highly recommend staying at Hotel Regina! THANK YOU Fernando and team for such a lovely experience :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Good option for the old town

Posted Jan 21, 2017
We stayed two nights and found the staff really friendly and helpful. Room was compact but had everything we needed and was of an adequate standard. We didn't pay the extra for breakfast so can't comment.
Comment from Hotel Management
Jan 30, 2017 by Regards, Hotel Management
Dear , thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Economical hotel in Bogota's historic area

Posted Jan 6, 2017 on Orbitz
Excellent staff very friendly and professional. Breakfast was great the ladies preparing and serving the breakfast were very friendly. No complaints at all for this economically priced hotel. The area is very safe day or night.
Comment from Hotel Management
Jan 30, 2017 by Regards!!, Hotel Management
Dear Michael, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
3 out of 5
by A verified traveler

A reasonable enough hotel for the price

Posted Dec 19, 2016 on Hotels
Did not get off to a good start as the pre-arranged airport pick-up did not wait for us as our flight was delayed, and the hotel still tried to charge us. Hotel was nice enough though.
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
4 out of 5
by A verified traveler

NEAR TO AMAZING GOLD MUSEUM.

Posted Nov 27, 2016 on Hotels
TOURISM OFFICE OFFERS GOOD FREE 3-HR WALKING TOURS.
5 out of 5
by A verified traveler

Very good location and convenient

Posted Nov 6, 2016 on Hotels
The Hotel is very clean, the rooms very comfortable and nice small breakfast to start the day. The service was excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great location.

Posted Oct 12, 2016
Location: The location for Candelaria, Monserrate and central Bogotá is perfect. Avoid walking around this zone at night.
The room was 'compact' but good use of space. The staff are super-friendly. Good breakfast options on the top floor with a friendly, personal service. Internet access was great, and a nice seating area in reception... where you can always get a coffee or iced-tea.
Comment from Hotel Management
Jan 30, 2017 by Regards, Hotel Management
Dear, thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
5 out of 5
by Karina from San Francisco, CA

Most charming affordable option close to center!

Posted Jul 27, 2016 on Hotels
The staff were helpful and friendly. The hotel was a charming 1920s revival decor. The spaces are all small but cheerful and very clean. Our hotel room was also small but charming and comfortable.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Karina!! thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.
5 out of 5
by yolanda from Lagrange

Nice, Quaint Hotel

Posted Jun 26, 2016 on Hotels
I stayed solo at Hotel Regina and really enjoyed the stay. The manager spoke decent English, as well as some of the employees at the front desk. They were always willing to help out. They had fresh juices and water waiting each time you entered the building. Because I was traveling by myself safety was very important. They kept the door locked and would buzz you in. The boutique hotel only had about five rooms per floor. Its very close quarters but is worth the price. The elevator is small. It can fit probably two decent size ppl and luggage. I do not recommend this hotel if you are wheelchair accessible. Rooftop breakfast was a great idea! The breakfast was just okay, but it gives you a good start to the day. The sister hotel has a full spa. Its only about a five minute walk away. I booked a one hour massage for about $25USD. It was worth it because I got the massage and was able to use the other spa facilities. The room was always clean after returning from shopping or visiting museums - which are very, very close. One night, I didn't have hot water for shower and that is why I gave 4 stars. I would STILL recommend this boutique hotel and stay again. I would adjust my shower time to where most are out to dinner. The many pros outweighs the one con.
Comment from Hotel Management
by General Manager, Hotel Management
Dear !!thank you for your comment this encourages us to continue working every day to provide an excellent experience to our guests, we hope to have the fortune to host it again.