Ratings based on 89 Verified Reviews

4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Friendly, Helpful & comfortable

Posted Apr 12, 2017
Staff were friendly and helpful. Comfortable room. Great location. Lots of restaurants close by and in a safe area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent choice close to everything

Posted Feb 14, 2017
This is a great option. Everything was great, extremely helpful staff.
5 out of 5
by Nick

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
3 out of 5
by A verified traveler

Does not meet value/service expectations

Posted Dec 23, 2016 on Hotels
Service standards low overall For a place claiming to be 4 stars and charging a hefty sum for Bogota, there were lots of issues. I had to remind staff constantly to bring water to my room, to clean. certain areas, to fix the drapes and on and on. At breakfast, food was acceptable though their overall attitude not so much. Lots of "employees" mostly people wearing a kind of uniform were always laying about, again not lifting a finger to be of service but rather to be acknowledged as some kind of managerial royalty who demanded I sort of pledge my hommage to them. The whole place had a feel of employees inadequately trained, while management was mostly awol.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Hotel Rosales Plaza

Posted Dec 16, 2016
Pros: The room, the bed, the breakfast.
Cons: The dinner menu.
Location: Some embassies and banks nearby. A good eating district is within walking distance, too.
Very nice hotel, clean rooms, comfortable beds. Affordable rate. Restaurant is pretty decent, but the breakfast is REALLY nice. Lots of healthy options.
4 out of 5
by A verified traveler

Convenient, clean and good service Hotel

Posted Dec 8, 2016 on Hotels
Service is great, people is always available to help you. Bed is not so comfortable (mattress too hard) but still able to get good sleep. TV is full access to all Movie Channels. Check in is super fast Inside-hotel Gym is incomplete, but they have full access to a commercial gym a couple of blocks away.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
5 out of 5
by A verified traveler

Great location, staff, and amenities.

Posted Nov 15, 2016 on Hotels
Excellent hotel. Really lives up to its high user reviews. Staff is awesome and area is quite safe.
5 out of 5
by A verified traveler

Posted Sep 30, 2016 on Hotels
Hotel staff so attentive, was like being home
3 out of 5
by A verified traveler

Terrible matresses

Posted Sep 4, 2016
The hotel seems more like a 3 star hotel. Mattresses are like rocks,m.